Bits & PCs Recensioni 

130
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Once again needed my phone sorted with a new screen. Job done within an hour with a new screen protector added and looks great. Fantastic service and great price, I wouldn’t go anywhere else👍👍

Valutata 4 stelle su 5

As somebody looking to sell a gaming PC, this business looks perfect. However, it seems impossible to contact the company. Having provided all of my PC specifications, it advises that buyin... Leggi di più

Valutata 3 stelle su 5

The process was the only let down for me. I felt the quotation process and purchase offer were both quick and realistic. But once accepted things slowed down and it was challenging to get a... Leggi di più

Valutata 5 stelle su 5

Needed to sell my two year old iMac. Obtained about five on-line quotes and Bits & PCs offered the best deal. This included free pick up (from home). Excellent comms. throughout the process, p... Leggi di più

Dettagli dell'azienda

  1. Negozio di computer
  2. Negozio di computer e accessori
  3. Servizio di riparazione computer

Scritti dall'azienda

Computer and Apple Mac Purchasing and recycling. Best value for your old computers.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

130 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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4,4

Tutte le recensioni

(130)

9 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Storage upgrade on MacBook

I was nervous at first but Hussein and Pavel are great, very talented and know their business. They gave expert advice on the phone and in person without trying to sell me anything. They took great care of my MacBook and did the hard drive update from 300gb to 1tb in less than 24hours. Great service and even gave me a free gift when I paid. I am so relived to have found a computer repairs company who can do what I need. I will be going back.

7 novembre 2015
Non scritta su invito
Valutata 5 stelle su 5

Wonderful job

Thank you very much Bits & PC for helping me out! MacBook suddenly stopped working and I fear the worst. I immediately went to Bits & PC and they quickly identified the problem: it was just the cable that was broke. Bits & PC ordered a new cable and I was able to pick up my computer again the next day. They sorted everything out for me in 24 hours. Thank you very much for the quick and excellent service!

2 ottobre 2015
Non scritta su invito
Valutata 5 stelle su 5

Couldn't wish for an easier sale and fairer quote

I had a iMac to trade in because I didn't use it anymore. I contacted Bits & PCs on the Monday to get a quote and arrange pick up for Thursday the same week. It was picked up and processed and I got more money than I was quoted because I had missed something off the online quote which is very honest of them. Once it had been looked over I had the money within a week. So easy and such a fair price.

2 ottobre 2015
Non scritta su invito
Valutata 1 stelle su 5

Disappointing to say the least

Sadly this started badly and ended worse after lots of communication back and forth using their website, email address and finally telephone conversations. They lost my contact details which resulted in not getting someone to collect the equipment, which resulted in time elapsing and therefore a new (and lower) price proposed for my Mac when I got back in touch. Despite triple confirming the new price and date of the person to collect they still failed to get it right. This resulted in a lost day sitting at home waiting for someone to pick up the package when all they could have done is inform me I could take the package to the post office. After assessment they pointed out some really small points and deducted what looked like the price of delivery off the price - Exhausted to argue I just accepted the price and won't ever be using again. I hope you have a better experience if you're not put off by this review.

1 maggio 2015
Non scritta su invito
Logo di Bits & PCs

Risposta di Bits & PCs

Hi,

I do apologise for the poor service you received. Our service does rely on couriers, and unfortunately any mistakes, delays or miscommunication by the courier look bad on us. We will have to investigate where in the line the error happened, and try to be more active in monitoring and chasing up the couriers.
With regards the actual final price offered. We actually paid you more than the quotation. I will email the details of our communications with regards the quote for those details to remain private.

Regardless the service for you was not up to par, and we apologise for that, and will look at ways to improving the free collection aspect of the service.

Kind Regards

Valutata 5 stelle su 5

Speedy Trade In

Fantastic service, my old Mac was sent one day, it was received the day after, and payment issued the day after that. Speedy service. Highly recommended.

1 maggio 2015
Non scritta su invito
Valutata 4 stelle su 5

Very well organised and trustworthy service !

Thank you for your help, support and professionalism dealing with the purchasing of my used laptop. I would definitely recommend your service to friends and use you in the future.

I was not happy with the lower quote, but once justified in your detailed description I was convinced this would be an acceptable price to pay. Great communications.

27 febbraio 2015
Non scritta su invito
Valutata 5 stelle su 5

Excellent service from start to finish

Smooth from start to finish. My Mac was picked up from my home in Glasgow. Excellent communication sent to me once it had been received at London warehouse.
Within 3 days of it being checked money transferred.
Highly recommend

27 febbraio 2015
Non scritta su invito
Valutata 5 stelle su 5

Fast and reliable service

Bits & PCs provided a great service. Pre-paid collection organised 1 working day in advance. They completed their assessment and sent me the findings within the promised 48hrs. The money was paid into my bank account instantly. Highly recommend!

29 gennaio 2015
Non scritta su invito
Valutata 5 stelle su 5

No small talk but action.

After a data hiccup, my MacAir was restored to its full glory and updated.
Delighted with the approach and the handling of the case.
Will recommend Bits and Pcs
Josiane

16 ottobre 2014
Non scritta su invito
Valutata 5 stelle su 5

Great service

Amazing service. Item picked up same day, even on short notice! Updates from start to finish. Offered me the best price I could find for my old laptop! Definitely would recommend!

1 agosto 2014
Non scritta su invito

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