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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Stay away from this shop. Bananafingers used to be my favourite shop, and I've been a loyal customer for many years. After changing owners / moving to Italy, support are completely absent, and it's... Leggi di più

Valutata 1 stelle su 5

Dodgy returns process. Back in February I sent back a pair of climbing shoes, following the instructions to the letter. I assumed they'd take care of the refund, so I forgot about it. Fast forw... Leggi di più

Valutata 5 stelle su 5

Have never had any problems with Bananafingers, they've always provided impeccable, professional service for all of my various interactions, even when I've had warranty issues with a pair of shoes. I... Leggi di più

Valutata 5 stelle su 5

Great customer service. Tracked deliveries, prompt refund, excellent returns policy, great prices, great end product. Bought one pair of shoes that didn't fit my feet well (my own fault), sent them ba... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. anche in
  3. Arrampicata su roccia
  4. Club di arrampicata
  5. Negozio di articoli per il campeggio
  6. Negozio di articoli per sport all'aria aperta

Scritti dall'azienda

BananaFingers is one of the leading UK based rock climbing gear shops. Stocking everything from climbing shoes, chalk, hiking boots, backpacks, clothing and more specialist gear.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,2

Tutte le recensioni

(2739)

13 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

generally good

well packaged, easy to put up though we had to use different screws as it was going onto a concrete wall. Just as pictured though there is no indent on the top corner holds. Not an issue but just as an fyi as we thought there would be.

6 novembre 2017
Non scritta su invito
Valutata 5 stelle su 5

Thumbs up!

Have never had any problems with Bananafingers, they've always provided impeccable, professional service for all of my various interactions, even when I've had warranty issues with a pair of shoes. In short you're in safe hands. Good kit, good prices, clear website, speedy delivery, good after sales service, all in all a great business. Many thanks!

3 novembre 2017
Non scritta su invito
Valutata 5 stelle su 5

I recently bought a pair of shoes …

I recently bought a pair of shoes through Banana Fingers as a birthday present for my boyfriend. I had a couple of questions relating to the purchase and so I got in touch with the team shortly afterward. The staff were friendly, professional very prompt in their replies. In turn, the shoes arrived very quickly and I'm delighted with the product (and the price). I've only ever heard good things about Banana Fingers and I would whole heartedly recommend them.

30 ottobre 2017
Non scritta su invito
Valutata 4 stelle su 5

Good shop

Good shop, good selection of products and everything turned up as ordered.

The only two (really small nit-picky) things I would recommend on improving is:
1) The sizing selections for trousers/jeans. Why refer to things as large, medium etc...then include a chart referencing the sizes. Why not just use those sizes. Less confusing.

2) Make the site navigation less cluttered. Its almost a list of sub-navigation options with no main top level options included. It's a small gripe but does make trying to find things a little harder.

29 ottobre 2017
Non scritta su invito
Valutata 5 stelle su 5

Great experience!

I got a good deal on a Rab Resolution jacket (a high amount of high-grade goose insulation and a fully waterproof shell). It was out of order but it was possible to order in advance. It took a short while, but after emailing with customer service, I got speedy and friendly replies from Lucas, assuring me the item would be shipped asap. I've just received the jacket, in good condition. It is a good fit and I'm sure it will keep me warm and dry. Good items, good prices, good service. Recommended!

28 ottobre 2017
Non scritta su invito
Valutata 1 stelle su 5

Never again wouldnt reccomend .false advice

£90 down on an order after taking advice off them ...bought a pair of climbing shoes and they were the widest shoe they stock ...even got a size larger and when i put them on to climb in (told they would stretch) they made my foot bleed because of the pressure and now im stuck with shoes that dont fit and basically a pair of expensive paperweights ....no refund as i have bled in them...also got ignored after a few messages and no one has offered any sort of compensation in the way of getting back the offset from cost or a voucher ...just get ignored ....AVOID AT ALL COSTS

26 ottobre 2017
Non scritta su invito
Valutata 5 stelle su 5

Fast delivery (unlike many other …

Fast delivery (unlike many other companies sending their stuff from France or Germany). Also, it means that sending back within the UK would be cheaper but there was no such need as the shoes I ordered met my expectations.

25 ottobre 2017
Non scritta su invito
Valutata 5 stelle su 5

A satisfied customer

Really happy with my first order from bananafingers.co.uk The delivery was ahead of time and all items were of the right size, including an awesome pair of aka Sportiva Genius! Will use them again!

23 ottobre 2017
Non scritta su invito
Valutata 5 stelle su 5

On Line Order

I ordered a pair of Red Chilli Octan climbing shoes online. They were delivered quickly without fuss. Having visited the Banana Finger shop they have a good selection of shoes at competitive prices as well as other adventure training equipment/clothing. I would definitely consider using them again.

23 ottobre 2017
Non scritta su invito

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