We reached out to customer service in regards to our order, as we did not receive the promotion gift set with an £150 or more on orders and the representative stated it was only for UK customers. Howe... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We reached out to customer service in regards to our order, as we did not receive the promotion gift set with an £150 or more on orders and the representative stated it was only for UK customers. Howe... Leggi di più
L'azienda ha risposto
I love it here. The treatments are the best I’ve ever had and the staff professional and friendly. It’s such a welcoming and calm place. I feel completely rejuvenated and renewed after a visit. I’ve b... Leggi di più
I really love this brand. Every time I use its products/services, I feel completely relaxed both physically and mentally. The quality is consistently excellent, and it always brings me a sense of co... Leggi di più
My parcel exceeded all my expectations. The packaging was excellent and everything arrived beautifully presented. Although I’ve only been using the products for a couple of days, I’m already extremely... Leggi di più
Scritti dall'azienda
NEW IN
BATH & BODY
HOME FRAGRANCE
CLOTHING
CONTACT US
Bamford was founded on the belief that we need to be more mindful of our connection to the earth; to live consciously, in harmony with nature, and to respect the land that provides for us.
We craft considered clothing and homeware; natural skincare, bath and body collections; and provide nurturing experiences that inspire our community to be more connected: to their bodies and minds, to others, and to the environment.
Everything that we do, make and craft is informed by a desire to be mindful of our footprint and create in an ethical and sustainable way.
Bamford Ltd, 19 Mossop Street, SW3 2LY, London, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 74% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Loved all the sale items that I ordered. The only issue is that two soaps were missing and I was still charged for them. I contacted customer service and they took care of it.
Great service and lovely products at what are very good prices given the January sale. Super fast delivery, thoughtfully packaged.
Speedy delivery of the items I ordered and packaged extremely well. I will order again.
Suitably & sustainably packaged. Fully traceable delivery.
Alway receive excellent service from Bamford parcel beautifully packed securely.
Love the products. Already purchased additional products. Excellent!. Packaging & delivery too.
I use the Dayelsford local in Chelsea & Pimlico . Quality ! Organic heaven.
Ordering was convenient and delivery was done exactly as promised. Nicely done, thank you!
Great experience, parcel
Arrived nicely wrapped, exactly when they said.
Great quality products, after use them your skin feels really well hydrated, not dryness at all, and smells wonderful.
Sent me the wrong goods, ordered a coat got a sweater. Sent me a large fragile package from Dalesford full of glass which was open. About 1mm of tape trying to hold it closed !!! Whoever is doing your fulfilment is letting this brand down badly. I am a big fan of Bamford but this is not what you stand for or the service you want to provide

Risposta di Bamford
Placed order only to be informed days later that items were no longer available and I will be refunded.

Risposta di Bamford
The products are great however the delivery time was slow
I adore anything Bamford, but it was the 1st time I ordered anything online recently. Unfortunately my candle arrived broken, but after a phone call, another one was dispatched quickly after a photo was sent. The staff at Bamford were very helpful and friendly.
I adore your products. You delivered them quickly with due notice. They were packaged using sustainable packaging.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.