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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ordered two Cars wondersuits for my car mad nephew and his new baby brother. Delighted with these little wondersuits. One of the was very big so initially wanted to return it but in the end decided... Leggi di più

Valutata 1 stelle su 5

I ordered a sun shade for our push chair for holiday back on the 14th May, site stated delivery within 2-3 working days. No sun screen has arrived, and we have now had to get a cheap one from Amazon... Leggi di più

Valutata 5 stelle su 5

We received exceptional service during very difficult times. Susan answers all enquiries personally and promptly. We had our wonderful Egg pram delivered and cannot express how happy we are with it.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We bought our stroller, car seat and base along with various baby clothes and accessories from Bambinista. We noticed that baby shopping is mainly on line unless you travel far and wide to find a shop... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per neonati

Scritti dall'azienda

The coolest collection of modern, trendy and minimal baby, toddler and kids clothing, accessories, toys and home products at BAMBINISTA. Ages 0-6 years.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

208 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(208)

13 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great place

Great place. Excellent for kids bits really nice choices and pleasant and knowledgable staff too. Highly recommend.

27 ottobre 2024
Non scritta su invito
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Risposta di BAMBINISTA

Thanks Danny!

Valutata 5 stelle su 5

Lovely shop and service

The staff in the shop were very friendly with prompt service. It has a great range of products in the shop as well, great for gift giving or if you have a young child of your own.

27 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Amazing

Amazing, lovely products and staff!

27 ottobre 2024
Non scritta su invito
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Risposta di BAMBINISTA

Thanks so much!

Valutata 5 stelle su 5

Gorgeous store

Gorgeous store !
Shame we already had most things for baby as everything is lovely
Staff couldn’t be more helpful

27 ottobre 2024
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Risposta di BAMBINISTA

Thanks so much

Valutata 5 stelle su 5

Gorgeous Store!

Such a beautiful shop, lovely shopping experience and a great range of lovely good quality products. They also offer gift wrapping which is a nice bonus. Will be back!

26 ottobre 2024
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Risposta di BAMBINISTA

Thanks so much for your lovely review and such a pleasure to meet you today!

Susan

Valutata 5 stelle su 5

Responsive seller and quick delivery

We have had a great experience with Bambinista, item was posted the day after purchase and received from Evri within delivery timeframe. Bambinista price was by far the best available online. I was initially taken aback by the negatives comments on Trustpilot, however I thought I’d give a try, couldn’t be happier. Thank you!

14 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

SCAM COMPANY

SCAM COMPANY! I ordered an item online worth £140.. I never received an order confirmation email or dispatch email. The money had been taken from my account, and they are ignoring emails. DONT SHOP HERE

10 settembre 2024
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Risposta di BAMBINISTA

Hi Abby. I can confirm that we are absolutely not a scam company and we have received your order. We did reach out via email to let you know that this item is currently on backorder, but didn't receive a reply. I also searched in our email box for any emails from you and could not find one with the same email address as your order, so I suspect that we have an incorrect email address. Please email to hello@bambinista.com and we can update you.

Valutata 1 stelle su 5

SCAM - AVOID

This company is a scam - do not use. I placed an order, tracking did not update, spoke to Evri who stated this is a common scam where the business print the labels but do not ever post the goods.

I emailed, called, and sent messages on social media, no response, I have raised an issue for a charge back with my bank and reported them to trading standards.

Update: I have just seen your response whilst checking my reviews and your response is a lie. This is what you said to me via facebook messenger when you eventually replied.
"Hi Leah. Sincere apologies. I have had to close my store due to a very tough retail environment and let my whole team go. i am
managing everything on my own from a storage locker and am not on top of things. Your order is packed and going out today. Again sincere apologies and let me know if there is anything I can do to make this right. Susan"

No mention of anyone dying or being away - just you saying you couldn't keep up with orders and therefore you shouldn't take them.

Accountability rather than a lie would have been better.

Avoid.

29 agosto 2024
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Risposta di BAMBINISTA

PLEASE STOP INCORRECTLY USING THE WORD SCAM.

https://dictionary.cambridge.org/dictionary/english/scam

Hi Leah, Sorry for the late reply on this. I see your order was delivered a few days after your review. Apologies for the delay on the order. I was away with my daughter at the time, and had one lady picking and packing orders whose father passed away suddenly and she had to go home to be with family. This was unexpected and cased a week's delay in processing all orders.

As a small business, every review matters and we are truly sorry for the unforseen circumstances.

Susan
Bambinista Owner

Edited in response to your updated review: Wow, a year later and you are still thinking about this. Sorry it caused you so much distress to have your order delivered a bit late.

No lie at all. I was away trying to enjoy a small get away with my family after closing my store. One of my ex employees from my closed store had offered to help keep the online orders processed but unfortunately there WAS a death in her family which meant there wasn't anyone available to send your order in our usual turnaround time. All of our customers except you were kind and understanding and we offered refunds to customers that didnt want to wait 4 extra days for their order. Thank you for compassion!

Unfortunately, keyboard warriors like you are doing your best to put hard working people out of business. I hope you don't succeed.

Valutata 5 stelle su 5

I knew exactly what I wanted to buy,

I knew exactly what I wanted to buy, but I was having trouble finding stockists. I met Susan at The Baby Show in London, she introduced me to her shop Bambinista. Susan told me that she stocked all the brands that I had been looking at and introduced me to a few others based on her recommendations. All of the packages arrived to our house, with all of smaller items beautifully gift wrapped. I couldn’t have been happier with the choices, service and knowledge of this company. Such a lovely company you have created Susan. 🖤🖤🖤

9 aprile 2024
Non scritta su invito
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Risposta di BAMBINISTA

Thanks Nicola! Glad that we were able to help! All the best with the little one!

Valutata 5 stelle su 5

Great Customer Service & Wide Selection of Products

Have ordered multiple times from Bambinista and always have had a positive experience. Fast shipping, great communication and a fantastic selection of products. Will absolutely buy from here again!

5 giugno 2024
Non scritta su invito
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Risposta di BAMBINISTA

Thanks so much for your review Andrew, rally appreciate it!

Susan
Bambinista Owner

Valutata 5 stelle su 5

We bought our stroller

We bought our stroller, car seat and base along with various baby clothes and accessories from Bambinista. We noticed that baby shopping is mainly on line unless you travel far and wide to find a shop. We loved that this shop is close by after we saw them at the London baby show. Very informative staff and we were kept informed with expected delivery dates.

18 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

No goods, no response.

Ordered goods, received tracking information but the goods never reached the carrier and my emails were ignored for 2 weeks until i raised a complaint via PayPal. Refund was forthcoming, but what a load of grief. Avoid this company.

12 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

My experience with Bambinista has been…

My experience with Bambinista has been nothing but fantastic. The website is so easy to navigate making it such an overall easy process. When ordering items I know they will be delivered as fast and on time as possible. I’ve ordered a few things to my friends houses and never had a problem or issue with anything. It’s my go to store!

26 agosto 2024
Non scritta su invito
Logo di BAMBINISTA

Risposta di BAMBINISTA

Thanks for taking the time to review Mackenzie! Much appreciated.

Susan
Bambinista Owner

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