Your delivery company is not helpful they don't leave a contact number or a re delivery. Your communication skills are lacking and should be reviewed. It has been left to me to find out what was... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Service was excellent. I was in a hurry and on a deadline. Balterley pushed my delivery forward which really helped. The cooker I have bought looks terrific and 'fits' my kitchen . I have so far onl... Leggi di più
The website was easy to use and find the radiator I wanted. I was surprised that suitable valves did not seem to be available but were easily sourced elsewhere. Ordering and payment was very straigh... Leggi di più
Good quality and good service! There was a scratch on taps, but customer hasn’t noticed! Very satisfied. Will definitely use again. Thankyou
Dettagli dell'azienda
Scritti dall'azienda
Who are we? World leaders in fine Fireclay. We devote our entire operation to this high-quality method of production. Our 12,000-square-meter factory and 150 employees currently produce 150,000 pieces per year, with a goal of reaching 250,000 fireclay products by the end of 2023 with an additional 100 employees. Fireclay's History Although Fine Fireclay and Vitreous China are closely related, there are distinct differences that are frequently overlooked when producing Fine Fireclay, which is generally processed exactly the same as the Vitreous China product in production units specialising in Vitreous China production when, in reality, various parts of the process must be changed to produce a world class piece of Fine Fireclay. Following a decline in the production of Fine Fireclay products as a result of many Vitreous China manufacturers closing down across Europe, our founders set out to create the best Fine Fireclay product possible with the goal of becoming world leaders in Fine Fireclay production. It means that we choose our partnered manufacturers based on quality and trust rather than price, ensuring our customers received the highest quality goods. The Finest Raw Materials Fireclay products are manufactured and moulded in-house. We take great pride in this as a company because all of our Fireclay products are handcrafted by master potters, meaning a perfect sink is crafted every time. The key to producing outstanding Fireclay products is consistency. To ensure that each product meets our high standards, it is rigorously inspected, and quality tested.
Informazioni di contatto
Nethercroft Monkholme Lane, Threshfield Skipton, BD23 5HE, Skipton, Regno Unito
- sales@balterley.co.uk
- www.balterley.co.uk
4,3
Eccellente
312 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
my first order went missing and …
my first order went missing and when i did recieve my sink on 2 nd order it was bably damaged and i been fobbed of trying to get my new sink i and 76 years old and not good eith computrs im in the middle of having my kitchen rplaced and now i dont have a sink so i want rfund or new undamaged sink
21 maggio 2026
Non scritta su invito
Your delivery company is not helpful…
Your delivery company is not helpful they don't leave a contact number or a re delivery.
Your communication skills are lacking and should be reviewed.
It has been left to me to find out what was happening with my delivery, otherwise I don't think I would still know what was happening concerning my package .
Shame really I hope you take this as constructive comments and review your systems.
7 maggio 2026
Service was excellent
Service was excellent. I was in a hurry and on a deadline. Balterley pushed my delivery forward which really helped.
The cooker I have bought looks terrific and 'fits' my kitchen . I have so far only used the hob (excellent) but will be using the oven later today. It is a v convenient size.
8 maggio 2026
Very quick delivery and was one of the…
Very quick delivery and was one of the first items to arrive
6 maggio 2026
Good quality and good service
Good quality and good service! There was a scratch on taps, but customer hasn’t noticed! Very satisfied. Will definitely use again. Thankyou
6 maggio 2026
As promised delivered on time and the…
As promised delivered on time and the product is what it is meant to be
4 maggio 2026
Good quality shower tray at a good…
Good quality shower tray at a good price and delivered quickly
29 aprile 2026
Delivered on time and undamaged.
23 aprile 2026
Appalling customer service
Great priced items but prey you don’t have to communicate to their customer service department. Rude and abrasive language used without an ounce of empathy or accountability for the reason for contact. 1 star for product price, 1 star for actioning a refund immediately upon complaint.
29 aprile 2026
Non scritta su invito
This radiator looks absolutely amazing
This radiator looks absolutely amazing! Work good to !
16 aprile 2026
Poor delivery
The company used for delivering is poor, there was no knock at the door but at the end of the day realised my parcel had been left at an angle! Not even upright, outside and left for anyone to take. Absolutely appalling
16 aprile 2026
ceramic cleaner sink
Ordered a ceramic cleaner sink. Perfect for our outdoors area. Good quality and looks great
14 aprile 2026
Good quality for a reasonable price
Prompt delivery. Good quality shower tray for a reasonable price. It looks good 😊
14 aprile 2026
Radiator purchase.
The website was easy to use and find the radiator I wanted. I was surprised that suitable valves did not seem to be available but were easily sourced elsewhere. Ordering and payment was very straightforward even at 10pm! Delivery was very well communicated and bang on time, only 36 hours from ordering. Impressive.
The rad was very well packed, and in perfect condition, with easy to follow instructions and with all fixings provided. I’ve mounted it but yet to plumb it in, but so far very happy with my purchase.
9 aprile 2026
Easy ordering process.
Easy ordering process.
Very good price
Quick and efficient delivery.
What's not to like
7 aprile 2026
Great service and great product
Great service and great product. I would use it again. Top company. 5 stars
1 aprile 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.