Balterley Recensioni 312

TrustScore 4.5 su 5

4,3

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Valutata 1 stelle su 5

Your delivery company is not helpful they don't leave a contact number or a re delivery. Your communication skills are lacking and should be reviewed. It has been left to me to find out what was... Leggi di più

Valutata 5 stelle su 5

Service was excellent. I was in a hurry and on a deadline. Balterley pushed my delivery forward which really helped. The cooker I have bought looks terrific and 'fits' my kitchen . I have so far onl... Leggi di più

Valutata 5 stelle su 5

The website was easy to use and find the radiator I wanted. I was surprised that suitable valves did not seem to be available but were easily sourced elsewhere. Ordering and payment was very straigh... Leggi di più

Valutata 5 stelle su 5

Good quality and good service! There was a scratch on taps, but customer hasn’t noticed! Very satisfied. Will definitely use again. Thankyou

Dettagli dell'azienda

  1. Negozio di mobili per cucina

Scritti dall'azienda

Who are we? World leaders in fine Fireclay. We devote our entire operation to this high-quality method of production. Our 12,000-square-meter factory and 150 employees currently produce 150,000 pieces per year, with a goal of reaching 250,000 fireclay products by the end of 2023 with an additional 100 employees. Fireclay's History Although Fine Fireclay and Vitreous China are closely related, there are distinct differences that are frequently overlooked when producing Fine Fireclay, which is generally processed exactly the same as the Vitreous China product in production units specialising in Vitreous China production when, in reality, various parts of the process must be changed to produce a world class piece of Fine Fireclay. Following a decline in the production of Fine Fireclay products as a result of many Vitreous China manufacturers closing down across Europe, our founders set out to create the best Fine Fireclay product possible with the goal of becoming world leaders in Fine Fireclay production. It means that we choose our partnered manufacturers based on quality and trust rather than price, ensuring our customers received the highest quality goods. The Finest Raw Materials Fireclay products are manufactured and moulded in-house. We take great pride in this as a company because all of our Fireclay products are handcrafted by master potters, meaning a perfect sink is crafted every time. The key to producing outstanding Fireclay products is consistency. To ensure that each product meets our high standards, it is rigorously inspected, and quality tested.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

312 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

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Valutata 1 stelle su 5

my first order went missing and …

my first order went missing and when i did recieve my sink on 2 nd order it was bably damaged and i been fobbed of trying to get my new sink i and 76 years old and not good eith computrs im in the middle of having my kitchen rplaced and now i dont have a sink so i want rfund or new undamaged sink

21 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Your delivery company is not helpful…

Your delivery company is not helpful they don't leave a contact number or a re delivery.
Your communication skills are lacking and should be reviewed.
It has been left to me to find out what was happening with my delivery, otherwise I don't think I would still know what was happening concerning my package .
Shame really I hope you take this as constructive comments and review your systems.

7 maggio 2026
Valutata 5 stelle su 5

Service was excellent

Service was excellent. I was in a hurry and on a deadline. Balterley pushed my delivery forward which really helped.
The cooker I have bought looks terrific and 'fits' my kitchen . I have so far only used the hob (excellent) but will be using the oven later today. It is a v convenient size.

8 maggio 2026
Valutata 2 stelle su 5

Appalling customer service

Great priced items but prey you don’t have to communicate to their customer service department. Rude and abrasive language used without an ounce of empathy or accountability for the reason for contact. 1 star for product price, 1 star for actioning a refund immediately upon complaint.

29 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Poor delivery

The company used for delivering is poor, there was no knock at the door but at the end of the day realised my parcel had been left at an angle! Not even upright, outside and left for anyone to take. Absolutely appalling

16 aprile 2026
Valutata 5 stelle su 5

Radiator purchase.

The website was easy to use and find the radiator I wanted. I was surprised that suitable valves did not seem to be available but were easily sourced elsewhere. Ordering and payment was very straightforward even at 10pm! Delivery was very well communicated and bang on time, only 36 hours from ordering. Impressive.

The rad was very well packed, and in perfect condition, with easy to follow instructions and with all fixings provided. I’ve mounted it but yet to plumb it in, but so far very happy with my purchase.

9 aprile 2026

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