Balfe's Bikes - Reigate Recensioni 

992
TrustScore 5 su 5

4,8

43 Bell Street, RH2 7AQ Reigate, Surrey, GB


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Valutata 5 stelle su 5

Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable... Leggi di più

Valutata 4 stelle su 5

Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... Leggi di più

Valutata 4 stelle su 5

Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... Leggi di più

Valutata 5 stelle su 5

A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally... Leggi di più


Dettagli dell'azienda

  1. Negozio di biciclette
  2. Negozio di abbigliamento activewear
  3. Officina di riparazione biciclette
  4. Negozio di accessori per biciclette
  5. Ciclismo su strada

Informazioni su Balfe's Bikes - Reigate

Scritti dall'azienda

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


Get £5 off when you sign up
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Shop Bikes
Shop E-Bikes
Shop Helmets
Shop Accessories

About Balfe's Bikes

Scritti dall'azienda

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Informazioni di contatto

  • 43 Bell Street, RH2 7AQ, Reigate, Surrey, Regno Unito

  • 01737 242163

4,8

Eccellente

TrustScore 5 su 5

992 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(992)

4856 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Really helpful and friendly service

Really helpful and friendly service. I talked to someone who was knowledgeable and enthusiastic. I got good advice with no sales pressure.

6 agosto 2025
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Risposta di Balfe's Bikes - Reigate

We're happy to hear that you found our service helpful and friendly! We appreciate your feedback and are glad you received knowledgeable advice without any sales pressure. Kind regards, Balfes Bikes

Valutata 5 stelle su 5

Tune up

Went to Baife's to give a "rested" bike a once over. . . Was recommended a "tune up" - which was perfect for me. Confidently back on the road now.

5 agosto 2025
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Risposta di Balfe's Bikes - Reigate

We're happy to hear that our tune-up got your bike back in great shape. We appreciate you choosing us, and we're glad you're confidently back on the road! Kind regards, Balfes Bikes

Valutata 5 stelle su 5

From the moment I saw my new bike.

From the moment I saw my new bike in the window at Balfe's Bikes, Reigate, and walking into the shop to make my first enquiry, I was treated extremely well by the staff members who were very keen to assist me with my questions. After speaking to the manager I was able to negotiate a deal which both parties were happy with. I now have a new bike :-D Overall a great experience. I believe I will be well supported by Balfe's Bikes. I will definately buy from Balfe's Bikes again. Thank you to Matt, Julian and Simon for all your help.

3 agosto 2025
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Risposta di Balfe's Bikes - Reigate

We're happy to hear that you had such a great experience in store! It's always good to know that our team was helpful and that you are pleased with your new bike. We appreciate your kind words and look forward to assisting you in the future. Kind regards, Balfes Bikes

Valutata 5 stelle su 5

The guys in the shop could not be more…

The guys in the shop could not be more helpful. Communication was great and they clearly work hard to make sure you have everything you need. Highly recommended.

13 luglio 2025
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Risposta di Balfe's Bikes - Reigate

We're happy to hear that our team was so helpful! We appreciate your kind words and are glad we could provide you with everything you needed. Thank you for the recommendation! Kind regards, Balfes Bikes

Valutata 3 stelle su 5

Pleased to get the bike back after a…

Pleased to get the bike back after a month to replace the motor in a one year old Specialized turbo levo.

16 luglio 2025
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Risposta di Balfe's Bikes - Reigate

We're glad you got your bike back! We know it took a month to replace the motor, and we appreciate your patience. Thank you for the feedback. Kind regards, Balfes Bikes

Valutata 5 stelle su 5

Great service

Great service, new bike set up and ready to ride

15 luglio 2025
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Risposta di Balfe's Bikes - Reigate

We're happy to hear that you received great service and that your new bike was set up and ready for you to go! Thank you for your positive feedback. Kind regards, Balfes Bikes

Valutata 5 stelle su 5

Good service

14 luglio 2025
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Risposta di Balfe's Bikes - Reigate

Thank you so much for your kind review! We're really glad to hear you had a good experience with us—it means a lot to the whole team.
If there's anything else you need or if we can help in the future, don’t hesitate to get in touch. Enjoy the ride! Kind regards, Balfes Bikes

Valutata 5 stelle su 5

Great Service

The team did a really excellent job on preparing my Specialized Rubaix for a 1,000km charity ride in support of Stripey Stork. Great communication throughout and very thorough.

Thank you

6 luglio 2025
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Risposta di Balfe's Bikes - Reigate

Thanks for the kind words, David. Best of luck with the ride!

Valutata 3 stelle su 5

Annoying emails

Annoying emails. Bloody constant. I already unsubscribed but I keep getting emails. Enough already!

6 luglio 2025
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Risposta di Balfe's Bikes - Reigate

I assume you are talking about marketing emails informing you of our latest promotions etc? Not something we have any control of in store, I'm afraid, but if you've already unsubscribed then they should cease. I would just make sure you don't have multiple emails registered if you are still receiving content!

Valutata 5 stelle su 5

Five star team.

I bought a Marin Gestalt Gravel Bike 2026 in black. The staff was very Kind. I asked for suggestions, which resulted in this magnificent bike. I am loving riding it. I recommend Belfe's of Reigate.

19 maggio 2025
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Risposta di Balfe's Bikes - Reigate

Glad to hear the bike is a hit. Thanks for the review, and enjoy the rest of your summer!

Valutata 5 stelle su 5

Great

Great, friendly service.

29 giugno 2025
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Risposta di Balfe's Bikes - Reigate

Many thanks, Andrew!

Valutata 5 stelle su 5

The guys were so helpful and…

The guys were so helpful and knowledgeable, they gave me good advice and sorted my bike so quickly. Will definitely come back for a tune up soon.

23 giugno 2025
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Risposta di Balfe's Bikes - Reigate

Glad we could help, Eli. Look forward to seeing you next time!

Valutata 3 stelle su 5

Great bike, but not the usual level of Balfe's service

We've bought several bikes for the family from Balfe's over the last few years so we decided to get our son one from here for his birthday. By chance they had one in stock in the Reigate store and it was perfect. We came back having left time for it to be set up and I asked for the owner's manual (which the bike even had a sticker on the handlebars saying to refer to it) and was told that bikes don't ship with manuals anymore. On checking with the manufacturer, this is not true. During the set up, no proper attempt was made to make sure the brake levers, saddle or bell were set up correctly for my son and we've had to adjust a lot of things since (not really a problem, but disappointing as Balfe's are usually very particular about this) . The bike is great, but this is not the usual level of care and service given by Balfe's.

23 giugno 2025
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Risposta di Balfe's Bikes - Reigate

Hi Hannah,

Thank you for leaving a review and we are sorry to hear of your experience.

I can see from our system that your bike went through our pre delivery inspection in the workshop like all our bikes do before they leave the shop.

We do offer a 6 week check of all bike's and so with this yours will be due end of July/early August.

If you do need any further adjustments being made to the bike please do bring the bike back into us before this date and we will happily carry out the work.

Kind regards,
Simon and the Reigate Team.

Valutata 5 stelle su 5

Emma and everybody else were absolutely…

Emma and everybody else were absolutely brilliant at this shop. I’m so pleased we chose to go here. I know that we will be looked after. Emma was so knowledgeable and so helpful. I also know that my son will be comfortable going in on his own to ask for advice and maintenance Couldn’t have asked for a better service thank you so much to Emma and all the staff for making my son’s day!

22 giugno 2025
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Risposta di Balfe's Bikes - Reigate

Many thanks, Elizabeth. Happy to help!

Valutata 5 stelle su 5

Service

Excellent customer service as usual, carried out my 6 week service without any issues.

4 giugno 2025
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Risposta di Balfe's Bikes - Reigate

Thanks, Cliff. Hope you're still enjoying the bike!

Valutata 5 stelle su 5

This was our second visit to the shop

This was our second visit to the shop, all staff are friendly and knowledgeable. The bike service was quick, they replaced an inner tube which was reasonably priced.
I would highly recommend Balfe's Reigate.

27 maggio 2025
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Risposta di Balfe's Bikes - Reigate

Thanks, Susan. Glad we could help, and appreciate the kind feedback!

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