Balfe's Bikes - Notting Hill Recensioni 

968
TrustScore 4.5 su 5

4,7

106 Westbourne Grove, Notting Hill, W2 5RU London, GB


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Valutata 5 stelle su 5

James and Hector helped me get two Bromptons the day we flew into London and were leaving to Belgium. James helped me over the phone a few days prior to arrival. The bikes were ready to go when we got... Leggi di più

Valutata 5 stelle su 5

Took my Willier e-bike to Balfe's, as no one else seemed to know what to do with the electric issues we were having. Doug handled us and got us up and running again with a reboot and a new charger.... Leggi di più

Valutata 5 stelle su 5

I have had my bike serviced at Balfes at Waterloo for a number of years and they are always professional, helpful, courteous and knowledgeable. This was the first time I used the Notting Hill branc... Leggi di più

Valutata 5 stelle su 5

Made purchase online but visited store in Nottinghill and had a wonderful service. The store only had the product in black but I got the right fit after getting feet measured, tried 2 pairs of shoes,... Leggi di più


Dettagli dell'azienda

  1. Negozio di biciclette
  2. Negozio di abbigliamento activewear
  3. Officina di riparazione biciclette
  4. Negozio di accessori per biciclette
  5. Ciclismo su strada

Informazioni su Balfe's Bikes - Notting Hill

Scritti dall'azienda

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


Get £5 off when you sign up
Book a Service
Shop Bikes
Shop E-Bikes
Shop Helmets
Shop Accessories

About Balfe's Bikes

Scritti dall'azienda

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Informazioni di contatto

  • 106 Westbourne Grove, Notting Hill, W2 5RU, London, Regno Unito

  • 020 4506 3856

4,7

Eccellente

TrustScore 4.5 su 5

968 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(968)

4715 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

Great service! Going the extra mile! Thank you!

10 settembre 2025
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Risposta di Balfe's Bikes - Notting Hill

We are so happy to hear that you had a great experience with our Notting Hill service. Thank you for your kind words; we appreciate it! Kind regards, Balfes Bikes

Valutata 5 stelle su 5

The service was good and helpful

The service was good and helpful

8 settembre 2025
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Risposta di Balfe's Bikes - Notting Hill

We appreciate you highlighting our helpful and good service at our Notting Hill store; it means a lot to us that you had a positive experience. Kind regards, Balfes Bikes

Valutata 5 stelle su 5

Great advice and diagnosis of the…

Great advice and diagnosis of the problem which was quickly sorted out. Many thanks to the team. Great service on a rainy Sunday!

14 settembre 2025
Non scritta su invito
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Risposta di Balfe's Bikes - Notting Hill

We're happy to hear that our Notting Hill team's advice and diagnosis helped resolve the issue quickly. We appreciate your kind words and are glad you were pleased with our service, even on a rainy Sunday! Kind regards, Balfes Bikes

Valutata 5 stelle su 5

Very knowlegeable and helpful staff

Very knowlegeable and helpful staff. Good selection of bikes and accessories. Highly recommended.

5 settembre 2025
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Risposta di Balfe's Bikes - Notting Hill

We appreciate your recommendation and are so glad you found our Notting Hill staff helpful and knowledgeable. It's great to hear you were happy with our selection. Kind regards, Balfes Bikes

Valutata 5 stelle su 5

Thanks to all came in contact with at the store

I had a puncture which I wanted to be repaired urgently Everything i need is taken care of they go above and beyond what's required. Super friendly down to earth approachable. The mechanic i can't remember his name took special of my bike and was ready to collect in no time.

30 agosto 2025
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Risposta di Balfe's Bikes - Notting Hill

We're happy to hear that we could assist you with your urgent repair. We appreciate your kind words regarding our Notting Hill team's friendly and approachable service. We're glad the mechanic took great care of your bike and had it ready quickly. Thank you for your positive feedback! Kind regards, Balfes Bikes

Valutata 5 stelle su 5

Great shop for bike repairs

Great shop for bike repairs. They replaced my inner tube and tyre on the spot despite being busy. Many thanks to @Nathan for this. More generally, expert staff who really take pride in their work. This has been my go to bike shop since it opened a number of years ago.

28 agosto 2025
Non scritta su invito
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Risposta di Balfe's Bikes - Notting Hill

We're happy to hear about your positive experience with our bike repairs and appreciate your continued patronage. It's great to know our staff's expertise and dedication met your needs promptly. Thank you! Kind regards, Balfes Bikes

Valutata 5 stelle su 5

The guys in Balfe’s in Notting Hill are…

The guys in Balfe’s in Notting Hill are great, they always look out for their customers, provide caring service and highlight good offers. Despite being part of a big chain catering to the whole of the cycling market, they go the extra mile to deliver a service you would expect from a boutique high end road and race bike shop. When you add that to the fact that you get the choice and prices of a big chain, my experience at Balfe’s in Notting Hill is really great overall and I am very grateful to all the staff who have helped me there.

17 agosto 2025
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Risposta di Balfe's Bikes - Notting Hill

We're happy to hear that you had a great overall experience in our Notting Hill store. We appreciate your recognition of our team's caring service and attention to offers. It's great to know our staff's dedication is valued. Thank you for your positive feedback! Kind regards, Balfes Bikes

Valutata 4 stelle su 5

Balfe's maintenance survey review August 2025.

I found Tony and Andy and the servicing team to be thorough and genuinely interested in improving the performance quality of my Specialized Road Bike

12 agosto 2025
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Risposta di Balfe's Bikes - Notting Hill

We're happy to hear that the team was thorough and genuinely interested in improving your bike's performance. Thank you for your positive feedback! Kind regards, Balfes Bikes

Valutata 5 stelle su 5

The service was great and quick

The service was great and quick

10 agosto 2025
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Risposta di Balfe's Bikes - Notting Hill

We appreciate your kind words! We are so glad you had a positive experience with our quick and great service. Kind regards, Balfes Bikes

Valutata 5 stelle su 5

Bike Service

Balfe’s Bikes did an excellent service on my bike, everything works well and they recommend high quality replacement parts.

6 agosto 2025
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Risposta di Balfe's Bikes - Notting Hill

We're glad to hear that you were happy with the service and the high-quality replacement parts we recommended for your bike. Thank you for your positive feedback! Kind regards, Balfes Bikes

Valutata 5 stelle su 5

Life savers

Life savers!
Recently bought an entry level bike at Balfe's Notting Hill (huge thanks to Oliver and Adam for helping sort that, helping me find my bike, get all of the accessories and apply for the C2W voucher), and then crashed and got it repaired. Tony and Doug were also lifesavers, giving me advice, helping get the repairs sorted and talk to the insurance. All of the staff have been super helpful and knowledgeable, and I feel confident to get back on the bike and that I can get the support if I run into any issues. Huge thanks to the Balfe's Notting Hill Team :)) (from the pink cube bike girl lol)

30 luglio 2025
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Risposta di Balfe's Bikes - Notting Hill

We're so happy to hear that our team was able to provide exceptional support during your bike purchase and repair! It's great to know that you feel confident getting back on your bike, and we appreciate your kind words. Kind regards, Balfes Bikes

Valutata 4 stelle su 5

Service was good put the price of the…

Service was good put the price of the tyre was significantly higher than what was being charged elsewhere I found after doing an internet search.

23 luglio 2025
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Risposta di Balfe's Bikes - Notting Hill

We're glad the service was good. We appreciate your feedback regarding the tire price and we are constantly reviewing our pricing to ensure competitiveness. Thanks for your time. Kind regards, Balfes Bikes

Valutata 4 stelle su 5

Great customer service

Great customer service, tailoring for your needs and listening, dedicating the time to each customer. Great prices too.

27 luglio 2025
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Risposta di Balfe's Bikes - Notting Hill

We appreciate you sharing your positive experience. It's great to hear that you received customer service tailored to your needs and that you were happy with our prices. Kind regards, Balfes Bikes

Valutata 4 stelle su 5

First visit was a bit confusing and led…

First visit was a bit confusing and led me to have a couple of visits to the shop with no result
By the third time I finally got all the components that I needed and was smooth sailing

22 luglio 2025
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Risposta di Balfe's Bikes - Notting Hill

We appreciate your feedback and are sorry your initial visit was confusing. We're glad everything worked out in the end and that you got what you needed. Kind regards, Balfes Bikes

Valutata 5 stelle su 5

Excellent service! Highlu

Excellent service!

22 luglio 2025
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Risposta di Balfe's Bikes - Notting Hill

Thank you so much for your kind words! We're really glad to hear you had an excellent experience — it means a lot to the team. If there's ever anything else we can help with, don't hesitate to reach out. Thanks again for taking the time to leave a review! Kind regards, Balfes Bikes

Valutata 5 stelle su 5

best of the best - service and bikes

Very patient, attentive and knowledgable.

22 luglio 2025
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Risposta di Balfe's Bikes - Notting Hill

We are happy to hear that you found our team to be knowledgeable and attentive. Thank you for your positive feedback! Kind regards, Balfes Bikes

Valutata 5 stelle su 5

Thank you for a big job well done.

Friendly staff made a thorough assessment - identifying a problem I didn’t know I had .. which had it not been attended to - could have been extremely inconvenient ( a total breakdown miles from home ) or, worse, could have resulted in an accident / me falling off .. which at my age is to be avoided !
Thank you to all who helped .. it took a while, parts needed to be ordered etc. .. but when I eventually got my bike back - it had been cleaned and repaired - and looked - and worked - like new !

16 luglio 2025
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Risposta di Balfe's Bikes - Notting Hill

We're happy to hear that our staff identified a potential problem and prevented a breakdown. We appreciate your patience while we ordered parts and completed the repair. We're glad your bike looks and works like new! Thank you for your feedback. Kind regards, Balfes Bikes

Valutata 5 stelle su 5

Perfect experience!!!

Perfect experience of buying my new bike. All the employees very nice, polite and helpful. They spend time explaining me everything in detail about the bike, test drive and the purchase. Very nice people and fast service!
I would definitely recommend it.

6 luglio 2025
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Risposta di Balfe's Bikes - Notting Hill

We're happy you had a great experience buying your new bike. It's great to hear that our team was nice, polite, and helpful, providing detailed explanations and a fast service. We appreciate your recommendation! Kind regards, Balfes Bikes

Valutata 3 stelle su 5

Service

Untimely notice of missing parts

6 luglio 2025
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Risposta di Balfe's Bikes - Notting Hill

Hi Arne,
Thank you for your feedback.
We're sorry to hear about the delay in notifying you about the missing parts. That's not the level of service we aim to provide, and we truly appreciate you pointing it out. We're working on improving our communication so this doesn’t happen again.

We hope to have the opportunity to serve you better next time.

Kind Regards,
Adam
Store Manager

Valutata 5 stelle su 5

Dropped in for some help

Dropped in to get help removing the left crank on my bike as it requires a specialist tool. They did it immediately without charging. They are always helpful in Balfe's!

15 luglio 2025
Non scritta su invito
Logo di Balfe's Bikes - Notting Hill

Risposta di Balfe's Bikes - Notting Hill

We're happy to hear that we could assist you with your bike crank removal so quickly! We appreciate your positive feedback and are glad you found our team helpful. Kind regards, Balfes Bikes

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