this is a serious bike shop. Everyone there from the mechanic to the front of house guys, just gets it. It was an absolute pleasure to get our bike there. Nothing silly just exactly what we needed.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Everyone was really helpful and knowledgeable, from first phone call to test drive and then collection. I was unsure about size, setup and how it worked with cycle to work scheme. I initially phoned t... Leggi di più
Excellent service from Ed. Quickly sorted out a minor brake leak and swapped brake pads out despite having a stack of bikes to work through on a busy Saturday.
Great bike, not great service. Took a lot of chasing to confirm the bike had arrived and was ready for a test ride. After the test ride I waited whilst the mechanic fitted the mudguards, only to dis... Leggi di più
Dettagli dell'azienda
- Negozio di biciclette
- Negozio di abbigliamento activewear
- Officina di riparazione biciclette
- Negozio di accessori per biciclette
- Ciclismo su strada
Informazioni su Balfe's Bikes - Islington
Scritti dall'azienda
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Scritti dall'azienda

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Informazioni di contatto
33 Essex Road, Islington, N1 2SA, London, Regno Unito
- 020 45315550
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The guys in this shop are so friendly…
The guys in this shop are so friendly and helpful, they really took the time to go through everything with me. Would highly recommend!
Super friendly and helpful staff
Super friendly and helpful staff who always go out of their way to help fix a problem, no matter how small.
Always a five star experience at Balfes…
Always a five star experience at Balfes in Islington. Super nice, helpful and knowledgable and gets me back out on the road super quick. Best bike shop in town! Thank you 🙏
Attention to detail
Bilao showed great consideration for my bike which was in for a tire change. He cleaned the mudguards of mud to maximise the space for more rugged tyres on my touring bike. He fitted the tyres perfectly to allow a smooth ride with no rubbing he also adjusted the brakes and pumped up the tyres. It felt like a new bike! Thanks Bilao, I Totally trust Balfes for great service every time.
General good service and helpful staff.
General good service and helpful staff.
No trying to sell you more expensive products than you need.
Absolutely fantastic service
Absolutely fantastic service from the guys at Balfe's bikes Islington. Such friendly helpful staff and nothing was too much trouble. Bilal your a credit to the company, keep up the great work.
Essex Road store...
I popped into the Essex Road store with my bike after accidentally breaking off the front tyre valve, hoping to book it in for a repair. I spoke with a very friendly gentleman named Ed, who told me there was no need to book it, he’d fix it for me on the spot. I also mentioned that my gears were slipping, and he offered to have a quick look. Within five minutes, my bike was back with a new valve and perfectly tuned gears. When I asked how much it cost, he just smiled and said, “Don’t worry about it.” now that’s real old school customer service. From now on, this will be my go to shop for any bike issues. Five stars!
Slow service, poor communication
I booked an appointment for a simple change of spoke. I booked on a Monday and next availability was the following Monday, but they only sent a quote by the end of Wednesday (despite I dropped the bike on time that Monday). I asked about when the bike would be ready and I never had any response. I finally got a message by Sunday to say the bike was now ready for collection. I can't believe that a simple repair of spoke took, in total, 2 weeks. The communication throughout the service was simply non-existing.
Thanks for your help with checking…
Thanks for your help with checking Shimano chainset recalls. All good.
Very knowledgeable 😁
Very helpful and friendly staff
Very helpful and friendly staff. Great shop and service!
Bike service
Great handling by front of shop team when dropping off and collecting bike.
Good communication throughout the service itself on progress and work to be done.
Bike rides as good as new after the work.
The staff here were so friendly and…
The staff here were so friendly and helpful and one of the mechanics called Ed fixed our daughter's bikes within 15 minutes and went above and beyond to get it done and they did not charge alot either which was really appreciated and shows how genuine they are! Would definitely recommend this shop and we will definitely use their services again. Thank you all
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







