We love Bachan’s Japanese BBQ sauce - especially the Miso and Yuzu flavors. I lived in Japan for 23 years and I can attest to the authenticity of this sauce and the flavors! I’m definitely a loyal cus... Leggi di più
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I have always liked this Japanese barbecue sauce in its variety of flavors! By accident, I used it as an ingredient to cover up a mistake I had made, and it turned out to be the missing link in my que... Leggi di più
We love Bachan's original sauce and I was so excited to see a gift set come available for Christmas. Based on other reviews, I see I'm not the only one who experienced a hiccup in deliveries. I reache... Leggi di più
Tried Bachan's new Miso flavor BBQ sauce this time. Wow, it's yummy! My friends love the Miso flavor with stir-fry veggies, tofu and Shiitake mushrooms as well. It also made quick and tasty salad dr... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Bachan’s Japanese Barbecue Sauce | Non-GMO family recipe created in small batches with authentic Japanese ingredients.
Informazioni di contatto
6932 Sebastopol Ave, Suite A, 95472, Sebastopol, Stati Uniti
- support@bachans.com
- www.bachans.com
I unfortunately cannot rate the product…
I unfortunately cannot rate the product as I have not yet received it…. Can you please advise when it is expected to be shipped and when it should arrive, as it is meant to be a Christmas gift for my husband.
3 dicembre 2023
Risposta di Bachan's
Hi Lucynda, thank you for your message, we are so sorry for the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we anticipate to receive more inventory today and will ship your order right away, in time to be received by Christmas! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support.
My favorite sauce!
2 dicembre 2023
I can’t enjoy an order I haven’t received
I placed my order on 12/2 and then received an email on 12/4 that my order has been delayed potentially 7-10 days. Today is 12/12 and I just received another email asking me how much i’m enjoying my order. You know, the one I have yet to receive. So, thanks for rubbing it in Bachan’s!
2 dicembre 2023
Risposta di Bachan's
Hi Jennie, thank you for your message, and we are so sorry for the unfortunate sequence of events, it was not our intention to rub it in or offend you. And we are so sorry for the delay, due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we anticipate to be able to ship your order as soon as tomorrow. Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season.
The Miso one is so good
The Miso one is so good! I don't think I could go back to any of the others after having this one. Hot and Spicy is a great #2 though.
2 dicembre 2023
I love this stuff.
2 dicembre 2023
I'm sure it's a wonderful product but…
I'm sure it's a wonderful product but we still haven't received it, so that hasn't been great.
29 novembre 2023
Risposta di Bachan's
Hi Jill, thank you for your message and we are so sorry for the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we received more inventory and are happy to provide an update that your order has shipped. You should receive the order soon and we hope you will enjoy the sauces! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season.
Still have yet to receive any product…
Still have yet to receive any product or even a shipping confirmation
2 dicembre 2023
Risposta di Bachan's
Hi Kyle, thank you for your message, we are so sorry for the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we anticipate to receive more inventory as soon as tomorrow and will ship your order right away! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support.
The products are amazing and I use them…
The products are amazing and I use them a lot. I had a lot of issues with the web site and The Management Helped me out. They were very fare and quick with finding a solution that worked for us both.
28 novembre 2023
Great Sauces!
All of Bachan's sauces are a great addition to almost any recipe. Unique flavor profile adds a lot to everything. Highly recommend this. Great service too!
1 dicembre 2023
I really enjoy all your products
I really enjoy all your products! Your story about the history of the company is terrific as well. I always try to support family businesses as much as possible.
2 dicembre 2023
I placed an order and after it was…
I placed an order and after it was already placed I received an apology email about how the item is actually on back order. Stop advertising your product for holiday gifts if it isn't actually available.
2 dicembre 2023
Risposta di Bachan's
Hi Danielle, thank you for your feedback, we here at Bachan’s are always listening to our customers to implement improvements when we can. We are so sorry for the delay, due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we anticipate to receive more inventory as soon as tomorrow and will ship your order right away! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support.
I haven’t received my shipment yet
I haven’t received my shipment yet. I got an email it was delayed and there had been no update on the location of my order. I hope it’s here before Christmas
2 dicembre 2023
Risposta di Bachan's
Hi Leah, thank you for your message, we here at Bachan’s are always listening to our customers to implement improvements when we can. We are so sorry for the delay, due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we anticipate to receive more inventory as soon as tomorrow and will ship your order right away! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support.
Can't wait to open!
Packaging is nice and products are secure. Good communication about shipping/tracking.
Can't wait to give as a Christmas gift!
26 novembre 2023
No shipment
How can you send this review and I don't even have my package? I'm still waiting for a shipment email saying it's shipped.
30 novembre 2023
Risposta di Bachan's
Hi, Thank you for your feedback, we here at Bachan’s are always listening to our customers to implement improvements when we can. And we are so sorry about the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. As we truly value and appreciate our customers, our teams have been working diligently to resolve this ASAP. We anticipate receiving more inventory tomorrow and will ship your order right away! Our Support team will contact you to provide further updates and assistance. Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support.
Haven’t received my order
Haven’t received my order, haven’t received a shipping notice
2 dicembre 2023
Great taste (whole family loves them!)
Great taste (whole family loves them!), the delivery came quickly and bottles well wrapped.
6 maggio 2023
Stay away from purchasing from Bachans
I placed my order on December 1 and to this date I have not received my order and I have not received any information on the status of my order. I have started to consider that I have been scammed. I would not recommend to anyone that they purchase anything from Bachans
1 dicembre 2023
I haven't received product as shipping…
I haven't received product as shipping is delayed, so I can't review it
1 dicembre 2023
Have yet to receive the order
Have yet to receive the order. Why would you send email asking how I like it?
1 dicembre 2023
Risposta di Bachan's
Hi Michelle,
Thank you for your message, we here at Bachan’s are always listening to our customers to implement improvements when we can. And we are so sorry about the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. As we truly value and appreciate our customers, our teams have been working diligently to resolve this ASAP. We will be receiving more inventory in a day or two and will ship your order right away! Our Support team will contact you to provide further updates and assistance. Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support.
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