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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was advised by Sika Technical Dept to use diluted Caustic Soda to remove surface residue from there own brand of Patio Seal. Despite several attempts nothing happened. Consequently I researched & pu... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I recently used Azpects easy grout on a brand new porcelain patio. Following the instructions I added the correct amount of water (that wasn’t written on the tub, I had to go online) to the 15... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

About two years ago I spent a long time removing all the failing mortar from the gaps in my patio slabs. I was advised that Easyjoint would be the way to refill those gaps and spent £600 on the stuff... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Been using Azpects products for years now, always find them easy to use and of good quality. Whether it’s the spacer posts, easy prime, easy joint or the easy joint pro resin. I’ve also dealt with... Leggi di più

Dettagli dell'azienda

  1. Fornitore di materiali per la pavimentazione
  2. Grossista di materiali edili

Scritti dall'azienda

Azpects Ltd is the leading manufacturer of jointing, sealing, cleaning and ground stabilisation products for patios, driveways, and garden use, including the landscapers favourite, EASYJoint. We are proud to have developed innovative ways of garden care and landscaping, aiming to create premium quality products. Our extraordinary customer service makes us who we are, with a customer care team to help you get the results you deserve. If you have any technical issues, please do not hesitate to contact us at support@azpects.co.uk.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

74 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Product failure

We had professional contractors install a stone patio after being sold on Azpects "Easy Joint." The product failed within months, with multiple joints either falling apart, or diminishing into sand. To their credit, the distributer came out and supervised the repairs, which lasted through the winter. We are back to collapsing joints, and have lost upwards of 5mm in the joints--the compound turns to loose sand, which has accumulated in the gardens and our home. I contacted Azpects, and not surprisingly, did not receive a reply.

11 giugno 2021
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Risposta di Azpects Ltd

Hello Eric, I'm sorry that you have had a bad experience using EASYJoint. Have you emailed support@azpects.co.uk? I would be happy to chase up your query for you.

Valutata 1 stelle su 5

bought 30 tubs of this and has been a…

bought 30 tubs of this and has been a complete disaster. It crumbles out and is not 'pressure washer resistant' like it says on the tub. it is a complete CON !
I am now in the process of gathering evidence to go to the small claims court to get my £1300 back but its the hassle of digging all this rubbish out is the biggest pain ! **AVOID** You have been warned !

8 giugno 2021
Non scritta su invito
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Risposta di Azpects Ltd

Hello Mark. I'm sorry to hear that you're not satisfied with our product. Have you tried contacting support@azpects.co.uk?

Valutata 1 stelle su 5

Easy Joint is coming out of the joints

Easy Joint is coming out of the joints. It doesn't do the only thing its supposed to do and the little grains are everywhere.

2 giugno 2021
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Risposta di Azpects Ltd

Hi Del,
We're sorry to hear you've had a bad experience with EASYJoint. Please contact our customer support team at support@azpects.co.uk and we'll see if we can find out what went wrong.
Kind regards,
Azpects

Valutata 1 stelle su 5

Easy joint pro

Easy joint pro . Half of area never got set , it's still soft like sand you can take it out with your fingers . After contacting the company the manager insist the product is not a problem !!! I used different companies and never had a problem , avoid

2 giugno 2021
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Risposta di Azpects Ltd

Hi Przemyslaw,
We're sorry to hear you've had a bad experience with EASYJoint PRO. I'm having trouble finding out who took your call, so I can't advise as to why it didn't work for you this time. Perhaps you could send us an email at support@azpects.co.uk with a few photos and I'll see if our support manager can figure out what went wrong.
Kind regards,
Chloe

Valutata 1 stelle su 5

Please don’t use

Please don’t use. After six months it attracts moss. If you hose your patio it will knock the resin out of the joint. Waste of money. Never drys and you could drag it out with your fingernail. Absolute con.

28 marzo 2021
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Risposta di Azpects Ltd

Hi Darren,
Thanks for leaving us a review. We're sorry you've had a bad experience with our product, we take these matters very seriously and want our customers to be happy. If you would like to send a few pictures and send a brief overview to our Customer Support Team at: support@azpects.co.uk, we'll try to find out what went wrong.
Kind regards,
Azpects

Valutata 1 stelle su 5

NOT EASY GROUT

Imagine you're laying a patio of porcelain paving and you need to grout it before you get paid my advice is
DO NOT BY ANY MEANS USE EASY GROUT
it is to loose even throughout the jointing experience I adjusted the water content to try and aid installation to no avail.
It took us 8 hours to essentially pour dark grey slop onto paving then try to get it off we still have a day's cleaning to go.
I watched the video several times
I've been paving for over 30 yrs
I cannot believe just how RUBBISH this so called easy grout is.
To conclude the only easy part was to waste my money and time
Do not use it

3 marzo 2021
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Risposta di Azpects Ltd

Hi Andrew,
We're sorry to hear you didn't enjoy using EASYGrout. We are committed to quality and test our products thoroughly before releasing them to market. Unfortunately it's very important to adhere to the instructions and not adjust the stated quantities, as otherwise we cannot guarantee the results.

Valutata 5 stelle su 5

Great Product

Just had to review after reading the negative reviews I had a Riven Indian Sandstone Patio Laid and the Contractor used Easy Joint he says uses nothing else for speed and durability The Patio is now 3 years old and the pointing is perfect, not cheap but saves on labour would recommend to anyone. just wash it in with plenty of water and it sets solid.

4 febbraio 2021
Non scritta su invito
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Risposta di Azpects Ltd

Hello C Hall,
Thank you for this review - we appreciate your feedback. We're so pleased your patio still looks great, and are confident it will continue to do so for many years to come.
Kind regards,
Azpects

Valutata 1 stelle su 5

I bought 5 tubs of the easy grout for…

I bought 5 tubs of the easy grout for porcelain paving for a landscaping project. I usually use a traditional grout for external conditions. But was looking at ways to speed things up a bit. I followed the instructions and the mix was so wet. We then amended the mix to make it really stiff to fill in the joints at the edges of the patio otherwise you would have no chance.
It was a dry day and minimal moisture in the joints. Working outside there is always likely to be some moisture!
It takes far to long to set and even longer to clean off.
Stick to a regular grout and save yourself the hassle. Very poor product and certainly not Easy!

6 dicembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Terrible product

This product is not fit for purpose...application may be easy & the result looks good for a very short period but the product disintegrates, comes out in large lumps & discolours very quickly. A second application after 12 months has not helped...we now have patches of original colour next to patches of black, discoloured product & it looks terrible. I’d say the only people happy with this product are likely to be the patio layers because it’s quick and easy for them to use...sadly it’s rubbish for those who have to live with it.

9 novembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Very expensive Very poor performance

People who laid patio used this and applied it according to instructions washing it in with a hose and brush. Was very expensive and looked good for few months. Unfortunately porous nature means gets dirty very quickly. One winter and although patio was sealed and care was taken NOT to pressure wash the grout directly it just disintegrated. Am having to remove the Easy grout and re-grout some 100 square metres of patio paths and ramps. This product may be quick to apply but does not last test of time and is just not fit for purpose in comparison to other grouting methods.

22 settembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Easy to put down, but does not stand the test of time

I was really pleased with our finished patio last year which we used the mushroom joint compound with, easy to put down and easy to clean up, however after just one year the compound is coming away from the slabs in areas and all of the compound is now black which looks pants with the slabs. I had thought this was simply just dirt, however it is all the way through and nothing I've tried so far will clean it up, so whilst I may have been pleased with the initial set down, it has not at all stood the test of time. Looks like a rake out job.

23 agosto 2020
Non scritta su invito
Valutata 1 stelle su 5

Do not use easy ground compound

Had our patio down less than a year and the builder used easy joint compound , most of it has cracked and come away . Absolute rubbish product and annoyingly we went for the dearer stuff as thought would last better ! Steer clear of it , whole area needs re doing costing us a lot of money

19 giugno 2020
Non scritta su invito
Valutata 1 stelle su 5

Poor Response To A Query

Contact this company after purchasing 10 tubs of their "Easyjoint" brush in jointing compound.
This product has started to discolour after less than 10 months in use.
I followed the installation instructions to the letter, making sure the patio had the correct base & drainage.
When I noticed the discolouring I contacted their customer services hoping for some advice, but all they try to do was sell me another one of their product range to "clean" up the discolouration.
I had already explained that this discolouration was NOT due to dirt or grime, but the actual product altering colour.
They still try to sell you more product !!!
I now have to dig out the "Easyjoint" and replace with another brand.
Not great after just 10 months.
If anyone is considering using one of these brush in compounds on their patio, please consider a different brand to Azpects Easy Joint.
It looks good initially but just does not last.

7 ottobre 2019
Non scritta su invito

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