Had the best service from Matt. I called randomly as l was car hunting and spoke to Matt for the first time and he was so patient, friendly , polite and very professional. I looked for him a week lat... Leggi di più
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Fantastic experience from start to finish We bought a car from Auto Choice Car Supermarket today and I honestly couldn’t be happier with the whole experience. We travelled from Oldham to... Leggi di più
Josh was incredibly friendly when it came to helping us buy our car. He was super knowledgable and patient - we were really happy with the whole process! Would definitely recommend.
Had a really good buying experience with the AutoChoice team. Che was super helpful throughout the buying process. Was always on top of queries and their responses. Thank you
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 18% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Came to view a car 2 weeks ago and all…
Came to view a car 2 weeks ago and all the staff were very helpful. We ended up dealing with Dan and he was brilliant throughout my experience here at auto choice supermarket. Very professional and kept me up to date with everything along the way. We picked the car up on Saturday unfortunately Dan wasn’t there so we were handed over to rob the finance manager who was also very professional.
I live over 300 miles away from this…
I live over 300 miles away from this dealership but that didn’t get in the way of great service, Dan dealt with all my queries in a very timely manner and even sent me very in depth videos of the car showing everything including all imperfections. Making the whole process very smooth, will definitely have a returning customer when I next need a car! Thank you again
The staff James helped me out choosen…
The staff James helped me out choosen a right car for me.. he helped me throughout the finance process it went very smooth.. Thanks James
I well appriciate and very much happy about the Auto choice dealership.
Very pleased with the service buying my…
Very pleased with the service buying my VW tcross. Josh helping me choose the right car and James helping with the handover, would highly recommend!
A great buying experience …
Having visited quite a few car sales sites/salesmen with not the best experience, dealing with Dan at Autochoice was a breath of fresh air and a real pleasure. Dan gave me all the information I needed to make an informed decision without any pressure and I'm really happy with the car I bought. He's a credit to the business and I would have no hesitation in recommending Autochoice to family and friends.
I had a great experience dealing with Che
I had a great experience dealing with Che at Auto Choice Car Supermarket. He was friendly, professional and very helpful throughout the whole process. He made everything straightforward and was always happy to answer any questions.
The manager was also really nice and welcoming, I would definitely recommend Auto Choice Car Supermarket.
Great experience all round
Great experience all round, from making first contact with the dealership, to handover experience of my new car. Che dealt with my enquiry, and was welcoming from the beginning, and everyone else was just the same. Great service, and an easy, none pushy sales experience. Cheers Che🙌🏻
Excellent Service from Che
Excellent Service from Che, made everything simple and seamless, very happy customer, would not hesitate coming back again in the future, really impressed.
Also thanks to Matt who went extra mile to obtain 2nd key which was initially lost.
Thank you Che
Kenny F
Really happy with our purchase
Dan made our experience of purchasing a car very easy. Happy with our service and purchase. Looking forward to driving it home. Thank you Dan.
Josh was really helpful
Josh was really helpful . Visited the showroom on last Sunday. He walked through the whole process and we collected the car on last Wednesday. Good team work. No pressure.
James was very good at his job and he…
James was very good at his job and he sorted everything that I needed.
Very happy with how the sale went through.
Helpful
Helpful, Quick & Fast service.
Picked me up from Station aswell as i am not from town
Great Job
Great service
Great service, Che was very friendly and helpful. Made the whole process very straightforward. Would thoroughly recommend.
Customer service was brilliant with Dan.
Customer service was brilliant with Dan.
Dan was an amazing trader
Dan was an excellent trader and helped me to choose my perfect plan for my car so I could afford it.
Coffee, tea and cookies, and then I left with my car
7 ⭐️ for Dan
100% professional
100% professional. I appreciate Dan for assisting me. Every steps involved was smooth and clear. Dan tried to clear all my concerns and gave me plenty of time to look around.
Great experience with Dan at AutoChoice
Had a lovely experience with Dan when making my first big car purchase from start to finish. He was very efficient and reassuring and was able to answer any questions and queries I had and made this process very smooth-sailing! Highly recommend Dan- I’m very grateful!
Fair, balanced and honest review
I wanted to leave a fair and balanced review of my experience with AutoChoice, particularly for anyone considering travelling a significant distance to purchase a car from them.
The buying experience itself was positive, and the staff were friendly. However, unfortunately there were issues with the vehicle from the outset. The spare key issue was known before the vehicle was released to me, and I reported the air-conditioning problem within 48 hours of collecting the car.
To be fair to AutoChoice, they have offered to inspect the vehicle and carry out any necessary repairs relating to the reported faults at no cost to me. They have also offered £20 towards fuel costs. My disappointment is with the practicalities of accessing that after-sales support when you don’t live locally.
I live in some distance away from AutoChoice, so returning the vehicle means a substantial round trip. I am self-employed and was asked to return the vehicle during the working week. Depending on whether the car can be inspected and repaired on the same day, this could potentially mean losing one or even two days’ income, as well as the travel and fuel costs involved in dropping the car off and collecting it again.
I asked whether the vehicle could be collected or whether they could authorise a reputable VAT-registered garage closer to me to inspect and repair it. After escalating my concerns to senior management, AutoChoice maintained that under the terms I signed, the vehicle must be returned to them in the first instance and that responsibility for getting it there rests with the customer.
I accept that these were the terms of the purchase and AutoChoice has not refused to look at or repair the car. My reason for writing this review is therefore not to suggest that they have refused to help, but to highlight something I wish I had appreciated more fully before buying from a dealership some distance from home.
If you’re considering travelling a significant distance to purchase a vehicle from AutoChoice, I would strongly recommend considering how you would manage returning the car to Blackburn during the working week if problems arise shortly after purchase. For someone who is self-employed, the potential loss of earnings can make what is described as a free repair considerably more costly in practice.
I’m disappointed that a more flexible solution couldn’t be reached, particularly given how quickly the problems were reported, but I wanted this review to reflect both my concerns and the fact that AutoChoice did offer to inspect and repair the vehicle.
Nice experience
Dan is being so helpful throughout the purchase. Everything is straight forward and nice and simple!
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