Without exception the employees we interacted with were the most friendly & helpful of any airports I've ever encountered. Hats of to those employees & the people who hired them. Special thanks to t... Leggi di più
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Approaching passport control the person "responsible" started yelling at people. No answer to our "good morning". More yelling. At the security check, more yelling yet. At the international flight gat... Leggi di più
Absolutely awful airport to transit through. Non US passport holders treated very poorly. Took nearly two hours to transit through passport control and security. Nearly missed my connecting... Leggi di più
I was in the regular check in line and I have tsa precheck. I told them that and it was on my ticket. They said it didn't show up when I put my driver's license in. They need to be train on how tsa pr... Leggi di più
Dettagli dell'azienda
- Parcheggio
- anche in
- Agenzia viaggi
Informazioni fornite da varie fonti esterne
Hartsfield–Jackson Atlanta International Airport, also known as Atlanta Airport, Hartsfield, or Hartsfield–Jackson, is the primary international airport serving Atlanta, Georgia.
Informazioni di contatto
North Terminal Parkway 6000, 30320, Atlanta, Stati Uniti
- www.atl.com
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Stay away from this airport if able
This airport completely changed my views of Georgia The majority of the employees were so very rude and unhelpful. I just felt unsafe there. It was very busy, and no where to eat at the restaurants because they were full. We did run into one Angel staff member. He helped push my handicap father all around the airport without even asking. He told us to keep close because " this airport is full of snakes". He probably wanted a big tip lol, and he got one, but he at least took the time to be helpful. We have drove through Georgia before and liked it, but I no longer want to EVER go back to Georgia! I sure as HECK will never go back to that airport again. We were there twice throughout our last vacation for a lay over at different times of the day and it was a equal nightmare!
ATL is the worst airport in history
ATL is the worst airport in history, its not the airport, but the employees. they are not disability friendly at all. I have low vision, and needed a wheelchair to get thought the airport, the employee that push me took me to my location and then ask me for a tip, i had no money on me, so she took the chair and had a smart remark. Custom is the worst ever. When me and my daughter arrive back from Jamaica, there was a wheelchair there, but no one was there, so a maintance guy push me so far, then my daughter had to continue. we continue to customs, and i had to push two big suitcases, while my daughter was pushing the chair. we passed several young people standing around joking around that work in custom, and not one reach out to help. When we finally got some help form a employee that seen us struggling he took our suitcases. when we was going into the custom line, I asked a young man which line we go through, he began to screen out loud in a cartoon voice to get laughs and embarrassed me, When i was in line to go through security, I was in tears because i did not understand why the bad treatment. I told the guy at security what happen, his comment was they just be acting like that, WOW is all i can say. They treat you like you are a criminal.
The absolute worst airport I have ever…
The absolute worst airport I have ever traveled through out over 43 airports world wide. Inefficient lines, loud and abusive people managing the long lines, and a layout that is often a mystery.
Worst airport in the country
This airport is one of the worst in the country. Rude staff. The airport is just filthy all the time. Fly out of anywhere else.
Worst Airport in USA
The longest TSA line with the rudest TSA agents ever. One actually made an announcement and said," If you get in my line and your passport photo is not open before I will kick you out PERIODT", those were there exact words" because we were irritating her as it should be a quick process. If you have not traveled to an airport with the same type of system, how would one know???? It would be more professional to intermittently provide a courtesy announcement of how the system works. I believe they get paid to direct and advise. Atlanta Airport is an embarrassment.
What a mess
What a mess. When I finally found the cell waiting lot there were no bathrooms, please take a cue from the Tampa airport.
Too long at check in
Too long at check in, waited 30 minutes whilst the counter dealt with 3 people. Starbucks staff deplorable and the International Terminal is awful. Few shops, few places to eat and overcrowded lounges. Generall rude staff everywhere.
Totally horrible
Totally horrible. I mean the airport is nice and decent but the TSA when it comes to checking luggage is honestly outrageous. I packed a full bottle of hair oil (along with other hair oils and body oils) and along with pills to help my digestion. After my flight from Hartsfield-Jackson airport to Dallas, Texas, I arrive at my hotel and check my suitcase to make sure everything is there. I find that my hair oil bottle is completely empty ( it was an almost full Mielle hair oil bottle and the bottle was so empty that if you turn it upside down there was not a drop of oil coming out) mind you I had other hair oils that were open and used, but they were not touched nor was the oil taken. I also packed along some name-brand (or well-known) digestive pills (three packs of those as well) I even put those digestive pills in my jewelry bag so no one would touch them; not surprisingly they were gone as well. Not to mention I had other pills that’s for medical purposes stashed in my bag as well (again those were not touched.) None of my family members luggage’s were bothered at all. I would see that if my hair oil was leaking out the solution is to throw it out but no it didn’t leak out at all (it was placed in a bag by me for caution purposes if it did leak) and the bag didn’t even have oil in it which proves that it did not leak out. All I come to say is that this airport houses a bunch of THIEVES in TSA. This is beyond unprofessional and I’m highly unsatisfied with this airport.
Worst place on earth
Worst place on earth. Whoever designed this place was stupider than humanity previously knew was possible
Aweful experience! Concourse Train wasn't working
Aweful experience coming in on a late flight. The Concourse train that takes you to baggage claim and ground transportation is running on limited availability; every hour or longer. Can you imagine 200-400 people walking about a mile to get to ground transportation?! It was horrible. And also the escalators were turned off so people with roller carry-ons struggled to get their bags up the steps...and if your familiar with atlanta escalators you know how long they are. It was horrible watching that. I expected more from Atlanta Hartsfield-Jackson. Just pitiful. My worst experience yet.
A VERY UNSATISFACTORY EXPERIENCE
THERE IS NO DIRECT TRANSPORTATION BETWEEN THE RENTAL CAR CENTRE AND THE INTERNATIONAL TERMINAL. YOU HAVE TO GET THE AIRPORT TRAIN TO THE DOMESTIC TERMINAL AND GET A COACH FROM THERE TO THE INTERNATIONAL TERMINAL. SIGNS ARE MINIMAL AND IT TAKES AN AGE. ALSO, THE ATL EXECUTIVE LOUNGE IS THE WORST EVER WITH LIMITED SPACE AND VERY POOR FOOD.
The last time I had a connecting flight…
The last time I had a connecting flight out of Hartsfield I was accosted on the jetway by a local, uniformed policewoman who demanded to know if I was carrying a large amount of cash that I couldn't explain. The question threw me at first. What was she talking about? She repeated the question. I finally replied, No, I wasn't. I had about $100 on me. She then said I could proceed. As I walked away I could hear her ask someone else the same question. I looked back. It was a young couple with two kids.
It's obvious to me what's going down there in Georgia. It's a police shakedown. If you have a large of amount cash on you they'll confiscate it and divvy it up amongst themselves. You'll never get it back.
I don't travel with large amounts of cash, but it shouldn't be illegal to do so. This is robbery pure and simple.
Now, when I make reservations, I avoid any flights that connect with Hartsfield. The heavy police presence makes me uneasy. The local cops shouldn't even be allowed on the jetway unless they were called there to handle an actual crime.
They stole my jewelry out my checked…
They stole my jewelry out my checked bag and a toy out of my nephew’s checked bag.
Absolutely terrible
Absolutely terrible. Whatever you do, DO NOT check a bag. If you do, prepare to wait over an hour.
Ridiculous.
If I could give it zero stars I would
If I could give it zero stars I would. What a complete s#%t show at the gates. The bags we brought with us worked at the Detroit airport were perfectly fine. I had to check my bag even though I know damn well it fits under my seat. I will NEVER travel through this airport again. It is ridiculous!
This is the worst airport I have ever…
This is the worst airport I have ever experienced. I consider moving from Georgia because I hate flying from here. The staff is always rude, everything is so unorganized, there is not enough signage to direct me to where I need to go and when you ask the staff they are so unprofessional! I really wish this airport would go under some serious training and customer service development. They lose your luggage and act dumbfounded when you ask how to retrieve it! It makes going on vacation dreading when I know I am leaving from this airport!
ABSOLUTELY AWFUL TRANSIT EXPERIENCE
Absolutely awful airport to transit through.
Non US passport holders treated very poorly.
Took nearly two hours to transit through passport control and security.
Nearly missed my connecting flight.
One security belt for all non US passport holders HUNDREDS OF PEOPLE queuing to get through security. Took nearly an hour to get through. It was disgusting. Loads of staff milling around doing nothing.
No information, no guidance: AVOID AT ALL COST.
Most US airports are awful. Poor customer service. Inefficient. Ineffective.
Just terrible.
They charged for parking twice and it's…
They charged for parking twice and it's very difficult to resolve the matter. They ask you to e mail a random person to get the problem fixed. I'm currently working with my credit card company to get this fixed.
Parking to pick up international…
Parking to pick up international travelers is the worst, get a reservation they yell, I have been looking for help for a year to get a reservation and all sites claim no reservations required. Employees stand around in groups talking and blocking site lines. Then if you step into the arrival area they yell at you to get behind the tape, why don’t they, they’re not offering any service and I’ve been standing here waiting for my families arrival for three hours while my husband’s being driving in circles for a place to park!! Our kids have been on their flights for two days and it’s not fair that we can’t even greet them!! Atlanta Hartsfield Jackson Airport is the absolute worst!!
As foreign You are treated terrible…
As foreign You are treated terrible when going through security. All foreigners are asked to go in a separate line so true segregation and never seen in Europe and I don’t understand why?. Only one belt available and always long lines with belittling staff. Completely unacceptable when you fly business and paid for fast track
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