Hartsfield-Jackson Atlanta International Airport Recensioni 

Without exception the employees we interacted with were the most friendly & helpful of any airports I've ever encountered. Hats of to those employees & the people who hired them. Special thanks to the agent at the Delta reception.

How ever the bad part was trying to get from the international side to the Domestic side of the airport to continue our journey to continue or travels. The bus must have taken 20 minutes which would easily cause passengers to miss their flights.

I was in the regular check in line and I have tsa precheck. I told them that and it was on my ticket. They said it didn't show up when I put my driver's license in. They need to be train on how tsa precheck work. My drivers license doesn't have my precheck KTN number and that its on your boarding pass.

My flight was cancelled but I'm a very understanding person. I had to get a hotel at almost 3 AM and had to be up at 5 to return to the airport. When I got to the airport a woman who worked at TSA was publicly shaming me for moving sluggishly and for accidentally getting in another man's way. I'm experiencing medical issues that makes my movements sluggish and same with my thoughts so I genuinely didn't mean to be in anyone's way. I'm sure lack of sleep was also a factor in my movements. I was so embarrassed and humiliated by her publicly making remarks about not paying attention that I couldn't speak and my eyes started to water. I'm a frequent flyer who has had to fly for my military family and even funerals. I don't recommend this airport for anyone going through a difficult time or anyone who wants to be treated half way decent. The staff working the McDonald's there was very friendly and it's the only reason I gave this review a star. Fast food workers treated me better than the rest of the staff at the airport.

Escalator stopped working, almost had a heart attack having to walk up the steps, womens bath room attendant was yelling sounded like a boot camp sergeant, talked to two personal for help very snippy.

Terrible everything, charging stations do not work. Workers are rude.

I just don't understand?! Life is so difficult it's not working?

Though the wait times were not too long both arriving and departure as confusing as ive ever been and the people i asked for help were all nasty i was surprised. just expected more since Laguardia workers had been so nice. .

The worst Airport in the United States. I arrived at airport sky priority. It 6 people in my party all with 2 suitcases each, carry on and personal item. I walk up to the counter and as soon as he see my ticket, he says that I couldn’t use the tags I had outside I needed to go inside. Never explained just kept repeating the same thing over and over and getting louder and louder. So we went inside check our luggage and off to checkpoint we have pre check and sky priority. Each airport is different some you hand them your is and boarding pass for this airport you insert your card in machine first time for us. After we are to get in another line to go through scanner. As we are in line I guess someone said that we could go to a shorter line I didn’t really hear her my back was to her so I didn’t hear what she was saying until the gentleman in front of me who works there made a comment that if they don’t want to get in a shorter line and leave them there if they wanna stay in the long line, I had no idea she was talking to me because my back was turned, and she didn’t really come and look at my face and tell me so after I turned around and I said oh I didn’t know and then I got in the line and then they pursued to continue to discuss things. I know she said I know my voice carries and he was saying some other things that I can’t quite remember what he was saying but the whole point I’m trying to say is they were rude they were going back-and-forth with each other talking about how we didn’t want to get it another line. I didn’t say anything cause I didn’t want to risk getting thrown out of the airport and not being able to get on my flight. Once we hit to the other side and it’s ready for us to start boarding. They did their military thing we were on first class. We have sky priority so soon as we walked up to the line when he was saying single line, my granddaughter was like run away, so I went to grab her and to get her a ticket and then the guy at the counter was yelling just one line one line way out trying to grab my granddaughter so I didn’t really want to say anything to him, but I don’t wanna argue with him about anything when I was trying to get on the flight but from start to finish my experience in the Atlanta airport was horrible.

I like good food, but I’m not really a food snob. In a pinch a Mcdouble at McDonald’s is fine. Hartsfield Jackson stands out for having the most expensive, slow and gross food of any airport I’ve been to. I’ve been to multiple restaurants there and it’s all slop that a middle school cafeteria would be embarrassed to serve, and it’s expensive AF. In my experience, it has been so uniformly bad that it has to be a tacit collaboration because they know they have captive customers and don’t care if they come back.

Approaching passport control the person "responsible" started yelling at people. No answer to our "good morning". More yelling. At the security check, more yelling yet. At the international flight gate, at the speaker we got only pro glorious us army brain washing propaganda every 3 minutes. Delta overbooked, any moment risk of being refused to get on the plane, even if ticket payed and not chip at all. Strong young army men embarking first while families with small children and old people must wait till almost the end. "Nice" experience ! I would have rated 0 stars but have to check at least 1. So, the 1.8 general rating is well overrating.

Yeah, that’s right, I gave Hartsfield Jackson Airport 5 stars! Maybe that’s because I know exactly where I’m going. I don’t have to interact with employees that much but every time I did it was a positive experience. I’m not saying it was a jokefest, but they gave me the information that I needed with a smile, and I was on my way. No rudeness, no angry face just business. And I’ve flown through Hartsfield-Jackson in the last 10 years at least 20 to 25 times and I’ve flown all over the country. So I’ll be one of the rare birds that gives this airport a thumbs up. Hopefully those rude employees that everyone else runs into will either find a new job or improve their lives!

Atlanta Airport Managers need to conduct an internal review about its operational implementation. Specifically, "Ride Share" Lyft/Uber Etc...it's difficult to find. And it has no structure or order whatsoever for drivers and riders to navigate/negotiate pickups. It has absolutely no thought process into keeping riders from the weather elements. 33 degrees outside on 10 November 2025, 8:30pm. Additionally, it took over 45 minutes to get from the ride share lot to Riverdale Rd. This has to be the World's M9st Largest Debacles along with the Airport. SMH!!!!

I got dropped off for a southwest flight and I havnt flown anywhere in years. I was nervous and anxious, scared I was in the wrong place. I thought i might miss my flight. It said i was in the international terminal . A nice man told me go to where some people that looked like it was tsa but I wasn't sure cause it wasn't what I was used to it was empty no line. The woman sitting down told me to go ahead and go I thought she ment walk through I thought maybe the real tsa was up ahead. Then she yell excuse me and I said oh I'm sorry I don't really know where I'm going I didn't mean to offend you cause she seemed really angry. She said no but I'm getting there. I was completely thrown off and confused by her reaction. The other tsa man directed me where to go. Now I'm sitting here with a bad impression and left wondering why that woman was so angry. I hope she has a better day.

Worst experience ever I travel a lot these ppl rude and unprofessional. I was injured on the train ride to the gates and I can’t find no one to talk to regarding it. I talk to a lady holding a
Tablet she was rude talk to security they were rude talk to South west they were the worst and I’m flying them

Over the years, I've had many mediocre or bad experiences at ATL, so this is just the latest. I'm older and not as quick as I used to be, so it's irritating when TSA workers yell at you to hurry!

Anyway, this time I put my ID in the bin separate from my wallet, and it was lost. I called TSA and learned the only way to report it is online, so I did that. All I got was an automated email saying my report had been submitted and they would be in touch. After 10 days, I reported it to the airport and have not received ANYTHING, even an acknowledgement. First TSA in Atlanta fails, and then ATL airport.

The worst airport in the world. Avoid at all costs. Don’t go there. Shameful.

Unbelievably Rude and Unhelpful Experience from the Moment We Arrived

From the moment we stepped into the airport, we were met with rudeness, disrespect, and a total lack of helpfulness. While going through customs and collecting our baggage, I approached the counter only to be stared at blankly. My husband gently pointed me in the right direction, and the staff member turned to him( not me) and said, “Thank you, sir.” When I apologized and said I hadn’t known where to go, hoping for a hint of understanding, he coldly responded, “Please go,” without a trace of courtesy or humor.

Then, unsure where to go next, we eventually located the baggage check area. There were no bins for small items, and when I paused to tuck my phone into my bag, the man at the conveyor belt snapped, “Yeah, and you’ve got people behind you, so get moving.” Completely uncalled for.

Trying to brush it off, I then approached a staff member to ask where the restroom was. She responded with a flat, “Good afternoon.” I replied, “Hi, sorry to bother you,” and again, she cut me off with, “Good afternoon.” I tried to ask my question, but she refused to let me speak until I repeated “Good afternoon” back to her like it was some sort of test. I was stunned.

I am absolutely flabbergasted by the level of disrespect, coldness, and uselessness we encountered. Traveling can be stressful enough; having to deal with staff who seem to go out of their way to be unkind makes it exponentially worse. This was not just one person having a bad day. This was a pattern of poor attitude and complete disregard for basic human decency. Completely unacceptable.

Avoid the food at the international terminal.
it is not surprising that they have only screens to order and no real hosts.
I made the mistake of ordering the inedible foods at the supposedly Chinese bistro, truelly the worst I have had in a very long time.

ALL the workers were extremely rude and that is putting it nicely! If you are fortunate enough to fly in or out of another airport, do yourself a favor and avoid Atlanta Airport at all costs!

The atlanta airport hates its travelers, vendors, and workers. Perpetual construction coupled with poor design and access to offsight parking shuttles is just the tip of the iceberg. I imagine the handicapped and elderly are miserable every step of their journey. It’s diabolical what its leadership has done to the busiest airport in the country.