Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Armoire is a fantastic clothing rental service. I’ve been a satisfied customer 9 months with no issues from the quality of clothes received, shipping, or customer service. I love how easy the app is t... Leggi di più

Valutata 5 stelle su 5

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but... Leggi di più

Valutata 1 stelle su 5

Received my first case (as a first time Armoire customer) on March 25th. Case was 100% season inappropriate. With Spring as the season, I received: a brown turtle neck bodycon dress, tan fleece jack... Leggi di più

Valutata 4 stelle su 5

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selectio... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento donna

Scritti dall'azienda

Rent an infinite closet, styled just for you. Armoire is a women's clothing rental membership that styles you with curated, high-quality items for every occasion. Using a combination of technology and personal touch, Armoire provides recommendations for you based on fit and style preferences that you share via a style quiz and overtime through your rental behavior and reviews.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

261 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I’m only on my third box

I’m only on my third box, but I am enjoying having fresh options each month to mix into my wardrobe.

12 ottobre 2023
Logo di Armoire

Risposta di Armoire

Thank you for your review, Anya! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 1 stelle su 5

Beware They Charge to Cancel A Service I Never Used

Beware, they charge to cancel! I signed up since you cannot see what styles they have until you do. In less than 12 hours, I canceled my service because they did not carry my style of clothing. I was contacted to try and keep the subscription, and I said no, I wanted to cancel it had been less than 24 hours since I signed up. A few more back-and-forth emails of me insisting I wanted to cancel, and they said they would but charged me $10! Why? Had I been able to look before I paid, I would have seen they were not my style of clothing. To charge someone who changes their mind in less than 12 hours of signing up is ridiculous! I would never recommend this company for that very reason to anyone!

15 ottobre 2023
Non scritta su invito
Logo di Armoire

Risposta di Armoire

Thank you for your feedback - I'm sorry that you had a negative experience with Armoire. I followed up with our member experience team, who confirmed they have been in contact with you. We're reviewing our messaging to make sure all communications are clear and helpful.

Valutata 5 stelle su 5

Armoire is amazing

Armoire is amazing! I’m so incredibly thrilled that I stumbled upon this rental company. The rental period is outstanding and gives the flexibility to wear multiple outfits over a span of 3 months. The clothing options at top quality and always flattering, making it tough to choose which items to swap (which is a good thing!). Definitely a winner and will keep using!

3 ottobre 2023
Logo di Armoire

Risposta di Armoire

Thank you for your review, Kendahl! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 1 stelle su 5

I really don’t understand how the…

I really don’t understand how the process works. The timing is unclear. And a lot of the times the items that I select become unavailable.

6 ottobre 2023
Logo di Armoire

Risposta di Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising team to help them improve the selection.

Valutata 1 stelle su 5

Clothes were okay and not what I was…

Clothes were okay and not what I was looking for.

4 agosto 2023
Logo di Armoire

Risposta di Armoire

Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Valutata 5 stelle su 5

Convenient quality and fast shipping

I enjoy renting new styles from Armoire. The shipping is very fast, and the clothing is in great condition. It's fun to discover new brands and styles!

24 settembre 2023
Logo di Armoire

Risposta di Armoire

Thank you for your review, Amy! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 3 stelle su 5

Experience didn't match potential

Love the idea and many of the styles, but more often than not the styles I'd like are either not available in my very standard size, or not available to me.

14 settembre 2023
Logo di Armoire

Risposta di Armoire

I'm sorry to hear you weren't able to find styles you loved in your size, Elizabeth. We'll share this information with our inventory team to help them improve the selection. Thank you for your feedback.

Valutata 5 stelle su 5

I really love the quality of clothing

I really love the quality of clothing. I love that I get new pieces every month. The pictures of other users helps tremendously.

19 settembre 2023
Logo di Armoire

Risposta di Armoire

Thank you for your review, Barbara! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

Great Experience

Great way to try new styles from upper mid range labels.

8 settembre 2023
Logo di Armoire

Risposta di Armoire

Thank you for your review, Jillian! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

Great selection

Great selection, I want to buy most of the apparel they send. It meets my needs far better than other clothing subscription services I've used in the past. The customer service is also helpful, although I have only sparingly need support for clarification issues.

7 settembre 2023
Logo di Armoire

Risposta di Armoire

Thank you for your review, Sarah! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

My experience with Armoire has been amazing!

My experience with Armoire has been wonderful from the first case I picked to the current clothes I have in my closet. Beautiful, varied choices and designers with flattering styles help make the monthly shopping fun and easy. Fast shipping and easy returns are also part of the process.

28 agosto 2023
Logo di Armoire

Risposta di Armoire

Thank you for your review, Lisa! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

Obsessed

I love this subscription! It’s been a game changer for my career as I always feel stylish and confident at work. I recommend it to all of my friends. If you’re on the fence… go for it! The clothes are chic, classy, and indulgent. Amazing customer service and seamless renting process. I can’t wait for my next shipment.

20 agosto 2023
Logo di Armoire

Risposta di Armoire

Thank you for your review, Alanna! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

The opportunities for extra gifts and…

The opportunities for extra gifts and deals show that they value their customers and you don't have to be the top tier of payment to treated well.

23 agosto 2023
Logo di Armoire

Risposta di Armoire

Thank you for your review, Imari! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

Great for working professionals.

For a working professional I love renting my work clothes. Gives me a variety to add to my wardrobe for the month.

16 agosto 2023
Logo di Armoire

Risposta di Armoire

Thank you for your review, Stephanie! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 4 stelle su 5

A great way to refresh your wardrobe…

A great way to refresh your wardrobe and try new styles!

31 luglio 2023
Logo di Armoire

Risposta di Armoire

Thank you for your review, Kim! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 1 stelle su 5

I subscribed to the unlimited package

I subscribed to the unlimited package. However, the returns are not processed for 2-3 weeks after being returned to Armoire. When service started at a discounted rate, the returns seemed to flow nicely, allowing a return/restock about once a week (perfect for 6 items for work). However, once the first month was over, the app quit allowing replenishment despite my returns were all sent in timely.

Customer Service is only available via their app and only M-F 8-4 PST, so getting a quick response isn't practical during the evenings or on weekends to resolve any issue.

Clothes come tightly folded and really need to be ironed or fluffed in the dryer before wearing.

This definitely wasn't the service that I had anticipated for my maternity wear.

5 agosto 2023
Logo di Armoire

Risposta di Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. We will share your feedback with our operations team so that they can use it to improve their processes.

Valutata 5 stelle su 5

I have tried lots of clothing stylist…

I have tried lots of clothing stylist site and none of them were worth keeping. So far I love armoire!!! I love the real reviews from other users and the fact that I can select my outfits. I mainly use it for work but sometimes it’s great for a concert or an event out.

28 luglio 2023
Logo di Armoire

Risposta di Armoire

Thank you for your review, Rochelle! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 2 stelle su 5

Clothing quality can be hit or miss

Clothing quality can be hit or miss. I've had about 1/3 of the items show up in really poor or damaged condition. Also their return process is PAINFULLY long. It seems that items I return don't register as "returned" until almost 3 weeks after I take them to the post office, which holds up my ability to get new items, so I feel like I am paying for a service that I don't get to utilize because their internal system is not logistically optimized. The plus side is that there are a LOT of options from brands that I like, way better than I have experienced with other rental services. I am going to give it another month before deciding whether to quit.

2 agosto 2023
Logo di Armoire

Risposta di Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback, Erin. While we have a stringent quality process to prevent damaged items getting to our members, rarely damaged items slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

Valutata 1 stelle su 5

Illegitimate Billing Practices

Armoire charged me for a membership but provided me no rentals. Armoire agreed to refund my membership fee, pretending that it was doing me some sort of favor, but improperly withheld me a $10 processing fee for processing the refund. Yes, you read that right, Armoire failed to provide me what I paid for and then charged me for the privilege of returning the money it illegitimately took from me in return for 0 rental services.

There are many clothing subscription services out there. Choose one of them and save yourself the trouble of dealing with Armoire.

31 luglio 2023
Non scritta su invito
Logo di Armoire

Risposta di Armoire

Thank you for your feedback - I'm sorry that you had a negative experience with Armoire. I followed up with our member experience team, who confirmed they have been in contact with you.

Valutata 3 stelle su 5

Have received some great pieces and…

Have received some great pieces and even bought a few. Trouble when returning items- seems to take forever to get back to them. Also. Selection is very limited for summer styles. Concept is good seems to maybe have some growing pains.

20 luglio 2023
Logo di Armoire

Risposta di Armoire

Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più