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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Armoire is a fantastic clothing rental service. I’ve been a satisfied customer 9 months with no issues from the quality of clothes received, shipping, or customer service. I love how easy the app is t... Leggi di più

Valutata 5 stelle su 5

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but... Leggi di più

Valutata 1 stelle su 5

Received my first case (as a first time Armoire customer) on March 25th. Case was 100% season inappropriate. With Spring as the season, I received: a brown turtle neck bodycon dress, tan fleece jack... Leggi di più

Valutata 4 stelle su 5

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selectio... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento donna

Scritti dall'azienda

Rent an infinite closet, styled just for you. Armoire is a women's clothing rental membership that styles you with curated, high-quality items for every occasion. Using a combination of technology and personal touch, Armoire provides recommendations for you based on fit and style preferences that you share via a style quiz and overtime through your rental behavior and reviews.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

261 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Super helpful

Super helpful, great styles

17 luglio 2023
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Risposta di Armoire

Thank you for your review, Sara! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

Great service

Great service. They deliver what was promised. I didn't realize you also have good options for purchasing clothing, esp if you decide that you like a piece you've worn. The only part I don't like is it can take quite a while for their systems to recognize your returns and this can limit the number of exchanges they do per month on the unlimited plan.

14 luglio 2023
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Risposta di Armoire

Thank you for your review, Austin! We appreciate your feedback and we will share this with the appropriate teams to keep improving your experience.

Valutata 3 stelle su 5

Poor Seasonal Selection

We are experiencing summer temps but all of my items are geared toward cooler weather. I’ve had 2 shipments but have only been able to wear a couple items out of both boxes.

20 luglio 2023
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Risposta di Armoire

Thank you for your review and feedback, Ginny. I'll pass this along to our merchandising and product teams so we can improve our recommendations for our members.

Valutata 4 stelle su 5

Love the rental wardrobe idea!

It's so fun to get new, stylish clothes that don't clutter up my life. I love that you get the option to keep for longer or purchase as well if you just can't part with something!

13 luglio 2023
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Risposta di Armoire

Thank you for your review, Amy! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

Ideal clothing rental company

Ideal clothing rental company

I've had a great experience with Armoire! Large selection, easy to return, like the option of having someone else style your cases. Also really like it is easy to review clothes and see what you have rented before

9 luglio 2023
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Risposta di Armoire

Thank you for your review, Kasey! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 4 stelle su 5

Enjoying armoire

I have really enjoyed trying out new styles with the option to buy. I have purchased several items and find it a great way to add to my wardrobe. I prefer to choose my own items.

30 giugno 2023
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Risposta di Armoire

Thank you for your review, Hayley! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

Loving this company!

I love that I can keep the clothes until my new ones arrive, I love the high quality of items I receive as well.

28 giugno 2023
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Risposta di Armoire

Thank you so much for your review, Natalie! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 3 stelle su 5

The idea is great… the devil is in the details

The idea is great, the system of delivery and returns is easy and convenient .
However, the selection of clothes is very limited. On the site, finding the section where you can look for alternative styles beyond the suggestions is very cumbersome to find. Also don’t really like the style suggestions - feels more like full of clothes they want to get circulating as opposed to styles I would want

30 giugno 2023
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Risposta di Armoire

Hi Fran, I'm sorry to hear you weren't able to find styles you loved. We'll share this information with our inventory team to help them improve the selection. Thank you for your feedback.

Valutata 3 stelle su 5

I like having access to a stylist who…

I like having access to a stylist who can see more than me. I have had several successful, quality rentals. However, the web site is not intuitive for me. Further, I mistakenly got 2 stylist choices in my last case. One of the was a spaghetti strap, which I have asked numerous times to delete from my feed. I also asked for mini skirts and sheaths to ne deleted for my options. ⁵

29 giugno 2023
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Risposta di Armoire

Hi Ann-Marie, we're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. While we have a stringent quality process to prevent unwanted items getting to our members, sometimes items slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

Valutata 4 stelle su 5

Community makes Armoire different!

An Armoire member for several month now. Great selection of clothing, many arrive new with the tags still on, and the rest are well laundered and look like new. I appreciate the easy to use playform, chat feature with staff, and love the community participation with other Armoire users. I love getting a few new pieces every month to round out my capsule wardrobe, especially for work items, without owning more clothes. Definitely recommend!

26 giugno 2023
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Risposta di Armoire

Thank you for your review, Laura! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

Easy to use

I am enjoying the ease of the app and the quality of the clothes available.

20 giugno 2023
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Risposta di Armoire

Thank you for your review, Misty! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 1 stelle su 5

I sent everything back

I sent everything back. It was not my style at all. I am still getting charged but nothing else besides the first delivery has arrived

17 giugno 2023
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Risposta di Armoire

Hi Susan, thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team. Please email hi@armoire.style if you are still being charged after cancellation.

Valutata 2 stelle su 5

More prenatal outfit options and sizes…

More prenatal outfit options and sizes please!

16 giugno 2023
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Risposta di Armoire

Hi Kristina, I'm sorry to hear you weren't able to find styles you loved in your size. We'll share this information with our inventory team to help them improve the selection. Thank you for your feedback.

Valutata 3 stelle su 5

I really like the concept

I really like the concept. I do find that some styles don’t work for me or there is something off about the clothing (pocket flap won’t stay flat, lining shows on a dress) and then I’m stuck with something I won’t wear. Going to keep trying for a bit, but not sure if I’m getting the value.

18 giugno 2023
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Risposta di Armoire

Hi Michelle! Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Valutata 1 stelle su 5

Horrible customer service / Poor quality items

I was unable to wear any of my 7 selections due to fit/style/fabric. I made a similar subscribtion through rent the runway and was able to wear 4 out of 5 selections. RTR was a much better value/quality. Also, when I went to cancel subscription with Armoire I had already been charged for next month's subscription even though it was the day my clothes were due for return and they would not remove it so ended up paying $200 for nothing!

5 giugno 2023
Non scritta su invito
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Risposta di Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. While we have a stringent quality process to prevent damaged items getting to our members, rarely damaged items slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

Valutata 1 stelle su 5

I'm disappointed - Limited selection

I'm disappointed! I just signed up and the selection in my size was extremely limited and all the best seasonal pieces/colors/brands/styles are unavailable. I felt like i was shopping in an second rate consignment shop:( I've heard such good things.

I also don't like that you have to put a credit card down before you shop and then you can't cancel. I will be canceling as soon as i am able (you can't until you get your first "case"). All the reviews I have read state the return shipping can take up to two weeks! You have to get all the items back by the next billing cycle or your membership reinstates?! So if it takes 2-5 business days to get the items and the up to two weeks to get them back, you have no time to wear the stuff if you want to cancel. Now I have anxiety of being charged twice. All feels very deceptive and I have buyer's remorse.

1 giugno 2023
Non scritta su invito
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Risposta di Armoire

Hi Brooke - thank you for your feedback. I'm sorry that you had a negative experience with Armoire. We're reviewing our messaging to make sure all communications are clear and helpful about our shipping processes. If you have further concerns, don't hesitate to reach out to hi@armoire.style.

Valutata 4 stelle su 5

Experience has been above average for…

Experience has been above average for sure. Quality of clothes, variety, service, etc, all good. The website is okay. It takes a while to master the filter, search, etc.

20 maggio 2023
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Risposta di Armoire

Thank you for your feedback, Tif! We are glad to hear you are enjoying the service. We are always looking to improve our members' search experience, so we'll share your feedback with our product and merchandising teams to help them improve.

Valutata 5 stelle su 5

Highly recommended!

I’ve been a longtime member of Armoire and have always had a good experience with my rentals. They do a great job inspecting the items to make sure everything is accurate, clean, and doesn’t look worn. They have good variety of styles and OK ranges on sizes.

20 maggio 2023
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Risposta di Armoire

I'm so glad to hear you're enjoying your experience, Vania! We appreciate your review.

Valutata 5 stelle su 5

Armoire is fantastic in every way!

Armoire is fantastic in every way. I've basically stopped shopping and yet I constantly have new, fun things in my closet. I can pick items based on the weather, on what I have going on that week (big work meetings? Vacation? They have everything!) My deliveries come SO quickly and I love being able to pick out the items myself. I'm on the unlimited plan because I have a hard time making decisions - the unlimited plan allows me to take chances and try new styles, as I can trade items back at any time for something different. A unique aspect of Armoire is the community - I love the PWR feed because I can see what these clothes look like on real people, and even ask questions about styles now and then! Finally, the customer service is out of this world. Super friendly and responsive. I recommend Armoire left and right to friends and colleagues. It is fantastic!

19 maggio 2023
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Risposta di Armoire

I'm so glad to hear you're enjoying your experience, Erin! We appreciate your review and hope you continue to find rentable styles you love with Armoire.

Valutata 4 stelle su 5

Armoire is Great!

I enjoyed my experience with Armoire! I felt confident and received numerous compliments in the clothes that I ordered every month. I also felt that the price justified the clothes that I got every month. Some things that I think could be improved upon are the selection of clothes (I would spend at least an hour picking out 4 outfits for the month) and also the packaging (it would be nice to have a reusable bag you can send back every month). Overall, I would recommend the service!

19 maggio 2023
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Risposta di Armoire

Thank you for your feedback, Autumn! We are glad to hear you are enjoying the service so far. Our mailers are actually recycled and reusable, so you can simply stick your items in the package your Case came in the next time you swap!

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