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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Armoire is a fantastic clothing rental service. I’ve been a satisfied customer 9 months with no issues from the quality of clothes received, shipping, or customer service. I love how easy the app is t... Leggi di più

Valutata 5 stelle su 5

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but... Leggi di più

Valutata 1 stelle su 5

Received my first case (as a first time Armoire customer) on March 25th. Case was 100% season inappropriate. With Spring as the season, I received: a brown turtle neck bodycon dress, tan fleece jack... Leggi di più

Valutata 4 stelle su 5

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selectio... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento donna

Scritti dall'azienda

Rent an infinite closet, styled just for you. Armoire is a women's clothing rental membership that styles you with curated, high-quality items for every occasion. Using a combination of technology and personal touch, Armoire provides recommendations for you based on fit and style preferences that you share via a style quiz and overtime through your rental behavior and reviews.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

261 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Terrible experience

After a rough start, I was connected with a manager who helped me work through my issues and genuinely really cared about my experience. I’m not sure the platform is ideal for my needs but very impressed with management and handling of my lack of technology. Thank you

23 maggio 2024
Non scritta su invito
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Risposta di Armoire

Thank you for your feedback - I'm sorry that you had a negative experience with Armoire. I followed up with our member experience team, who confirmed they have been in contact with you. We're reviewing our messaging to make sure all communications are clear and helpful.

Valutata 3 stelle su 5

Seamless shopping, but lackluster.

Ease of access and the shopping experience is amazing. The items provided are sub-par. Not as stylish as I would hope.

12 maggio 2024
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Risposta di Armoire

Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Valutata 1 stelle su 5

Most garments received were extremely…

Most garments received were extremely worn. I'm going to give either rent the runway way or nuuly a try.

11 maggio 2024
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Risposta di Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. While we have a stringent quality process to prevent damaged items getting to our members, rarely damaged items slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

Valutata 5 stelle su 5

Fun way to experience fashion!

The clothing has been excellent quality and the site is easy to navigate! Highly recommend!

9 maggio 2024
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Risposta di Armoire

Thank you for your review, Heather! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

Elevate your clothing

I wanted to elevate my clothing for work and stumbled up Armoire. I have absolutely loved subscribing and getting unique clothing in my cases. I have gotten more compliments than I ever have on my outfits. The app is super intuitive and uses AI to populate selections for me. I get many new with tag rentals and have even bought 3 pieces at a huge discount. I love my Armoire subscription. Extremely happy.

8 maggio 2024
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Risposta di Armoire

Thank you for your review, Tracee! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

I absolutely love this service

I absolutely love this service. I’ve tried others and this one is by far the most useful. They give you clothes that are utterly beautiful and sometimes even have tags. There is an algorithm that learns what you like and shows you more of that. I’ve also been able to cut down on my weekly laundry loads because I can swap out options anytime I need a refresh. For a busy mom, that is a God send. This service has made my life so much easier and has effortlessly elevated my style. I adore using Armoire. The flexibility and variety is unmatched. I highly recommend this service to anyone who wants to focus on style without much effort or fuss. The shipping to you is quite prompt as well. Return shipping can be slow, but I think that’s more of a reflection on USPS than the company.

1 maggio 2024
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Risposta di Armoire

Thank you for your review, Chandler! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

The company makes it very easy to rent, stay stylish and fashionable while being kind to the environment at a great price point.

The company makes it very easy to select the clothes and styles I am looking for. The pieces are classic and fashionable yet trendy and seasonal. The price levels are competitive. Finally returning clothes and getting new ones by mail is so easy. One bonus I love is that you can get your new wardrobe before sending back your last wardrobe, a very nice feature.

5 maggio 2024
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Risposta di Armoire

Thank you for your review, Tara! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

Love the clothes

Love the clothes. I've used several services and Armoire seems to have the best combination of power work clothes, size options, and customer service.

28 aprile 2024
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Risposta di Armoire

Thank you for your review, Shannon! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

Fantastic, Fashionable Subscription

Great customer service, easy to use platform, and spot-on sizing recommendations. Love that this company promotes women-owned designers.

26 aprile 2024
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Risposta di Armoire

Thank you for your review! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

The process is so easy

The process is so easy. To fill your case and exchange your items. Super easy process.

1 maggio 2024
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Risposta di Armoire

Thank you for your review, Jamie! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service.
Nice choice of clothes.
Getting the hang of knowing what to put in my case.
Love that you can keep things from a previous case if you don't like all of the ones in the new case - very pragmatic.

27 aprile 2024
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Risposta di Armoire

Thank you for your review, Rachel! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 3 stelle su 5

Hard to find items I'm excited about

I am still struggling to find things I like, and when I do find something I am excited about I get a message that someone else has grabbed it.

22 aprile 2024
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Risposta di Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising team to help them improve the selection.

Valutata 5 stelle su 5

Armoire has exceeded my expectations.

Armoire has exceeded my expectations.
I have never worn clothing with this quality and love it!

22 aprile 2024
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Risposta di Armoire

Thank you for your review, Jennifer! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 1 stelle su 5

I am having an enormous problem getting…

I am having an enormous problem getting logged on.

14 aprile 2024
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Risposta di Armoire

Hi Deanna, I am sorry to hear you have had trouble logging in to your Armoire account. I will have our tech team look into it and reach out to you directly.

Valutata 5 stelle su 5

The best clothing rental company

The employees at Armoire always go above and beyond to make my experience excellent - from hand picking outfits for specific occasions, to fixing any minor issues that arise with membership. The best clothing rental company I've tried (and I've tried many)!

11 aprile 2024
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Risposta di Armoire

Thank you for your review, Anna! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 5 stelle su 5

Fantastic options and responsive customer service!

I love the clothing options for daily wear. I’ve tried rent the runway before annd felt like they didn’t have aa many casual options. Everything has arrived quickly and in great condition. I liked it so much I upgraded to the unlimited plan. The customer service has been so responsive when I have had questions. Highly recommend!

18 aprile 2024
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Risposta di Armoire

Thank you for your review, Sarah! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 3 stelle su 5

Majority of the clothing I’ve received…

Majority of the clothing I’ve received has imperfections - snags, rips, stains, etc. the user interface isn’t great either on the app

18 aprile 2024
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Risposta di Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. While we have a stringent quality process to prevent damaged items getting to our members, rarely damaged items slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

Valutata 4 stelle su 5

Great concept, can be time consuming

I love the concept and enjoyed getting a package of new clothes every month. I found I spent a lot of time researching what to order, it was too time consuming for me. I may have been able to take better advantage of their assistance in narrowing down my search. I ended up only wearing about half of what I received over the few months. I did buy a couple of the items, so that was a bonus. Returns were super easy, just drop the package at the post office after the new order comes in.

6 aprile 2024
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Risposta di Armoire

I'm so glad to hear you're enjoying your experience, Michelle! We appreciate your review. We're working on improving our search tool for you to use in your rental choices.

Valutata 5 stelle su 5
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Risposta di Armoire

Thank you for your review, Heather! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 2 stelle su 5

Disappointing

When an item wasn’t available I’d get a free item but for next month but I wasn’t sure I’d keep my membership that long. I paid for seven items and I keep getting 5 or 6. Some items are very scented of dry cleaning scents to the point they were unwearable . A few sweaters were pilling and needed a shave. Not sure I’ll keep my membership. Some cute items. Just slightly lower quality than what I expected. Looking for higher end items. And bags.

1 aprile 2024
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Risposta di Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. We will share your feedback with our operations and merchandising teams so that they can use it to improve their processes.

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