Arlo Wolf Eyewear Recensioni 403

TrustScore 4 su 5

4,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

These were my first ever pairs of prescription glasses as I've only just been diagnosed with short-sightedness. My friend recommend Arlo Wolf as it would save me money instead of paying for overpriced... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The try at home was fast, but to send me a reading glasses it has been very slow... it has been 3 weeks (ordered 13th Sep, now 4th Oct) and I still didn't receive them. If there was a backlog, or if l... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Good range of styles, great that you can try on prior to ordering. The online ordering process could be clearer and I would advise calling if your prescription is anything other than normal. Mine w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchased a few pairs of prescription glasses from Arlo Wolf. Quality for the price is excellent. What makes me want to go back is the excellent customer service. Matt is always great and responds... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Grossista di occhiali

Informazioni fornite da varie fonti esterne

Our vision is clear: stylish and affordable eyewear direct to you. Try Before You Buy - Multi-Purchase Offers - You Buy, We Donate


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

403 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Valutata 4 stelle su 5

Great communication, great price, great glasses!

Lovely glasses. Arlo Wolf respond very quickly to any concerns you may have which is very impressive considering how busy they must be during a pandemic. The only thing I would say is that the glasses took a little under 2 weeks to arrive, so be sure to have another pair of glasses on hand while you wait. However their website does state that it could take up to 10 working days until the glasses will be dispatched and they arrived at my door before their stated processing time so not an issue at all (also, I’m sure everybody is ordering their glasses online at the moment too what with Covid, so not too long of a wait really). All in all, very impressed with my glasses, the price and the excellent communication from the Arlo Wolf team. Great job Arlo Wolf, thanks for everything.

- One thing I would suggest is that the FAQ page needs some more information regarding thinning of lenses, I recommended your company to my friend but she has a -9 prescription so would need the lenses thinned, but we couldn’t find any information on if you offer that service or not.

21 febbraio 2021
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Risposta di Arlo Wolf Eyewear

Hi Elizabeth. Thanks so much for your review. The feedback around the FAQ page is really useful, this will be raised at our next team meeting to see how we can give more improve this area of the website.

Valutata 5 stelle su 5

Excellent service

Excellent service. Excellent quality. Would fully recommend to anyone

19 febbraio 2021
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Risposta di Arlo Wolf Eyewear

Thanks Lindsey - much appreciated!

Valutata 5 stelle su 5

Spec-Tacular!

Ordered the try at home kit which came within a week and loved the shape of them! Ordered a pair and they came the week after that!
Great service!

18 febbraio 2021
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Risposta di Arlo Wolf Eyewear

Thanks for the review! We are loving the spec-tacular pun too!

Valutata 5 stelle su 5

Ordered the ‘try before you buy’ and…

Ordered the ‘try before you buy’ and then a pair of prescription glasses afterwards. The whole process was seamless. Easy to use, regular updates via email and text from the customer service team and the glasses are gorgeous! Would definitely use them again. Thanks :)

16 febbraio 2021
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Risposta di Arlo Wolf Eyewear

Thanks Joanne - your kind feedback will be passed on to our customer service team.

Valutata 4 stelle su 5

Amazing Glasses

I used the try before you buy first and was amazing, made it very difficult to choose a favourite pair. I have now had my prescription glasses a couple weeks and absolutely love them! Arrived so quickly also, great company!

15 febbraio 2021
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Risposta di Arlo Wolf Eyewear

Thanks so much for your review Paige!

Valutata 5 stelle su 5

Haven't bought from them yet but am on…

Haven't bought from them yet but am on my second give trial. Products are of great quality for the price and the home trial service is extremely efficient. Nothing to dislike here.

10 febbraio 2021
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Risposta di Arlo Wolf Eyewear

Hi Adam. Thanks for your feedback.

Valutata 5 stelle su 5

Wonderful easy experience!

Wonderful easy experience!

I used try before you buy, really easy, all information was clear and concise and return postage included. Ordered two pairs, they arrived swiftly. Love my glasses and will definitely purchase again from you in the future.

10 febbraio 2021
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Risposta di Arlo Wolf Eyewear

Thanks for your feedback Lucy!

Valutata 1 stelle su 5
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Risposta di Arlo Wolf Eyewear

Hi Ben. Thanks for your review. I am sorry that none of the frames you wanted to try were available. You can sign up for notifications on the product page so once we have new stock, you will be the first to know. Thanks again.

Valutata 5 stelle su 5

Really great that you can try the…

Really great that you can try the glasses on at home before you buy. Arrived quickly and so easy to send back. Love the glasses :)

6 febbraio 2021
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Risposta di Arlo Wolf Eyewear

Thanks for your review Laura!

Valutata 5 stelle su 5

Really good :)

Really fast delivery, and being able to try before I bought was great as well as its hard to know if a nee style of frame will suit! Really happy with them :)

4 febbraio 2021
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Risposta di Arlo Wolf Eyewear

Thanks Beth - we are glad to hear how happy you are with your new glasses!

Valutata 5 stelle su 5

I never normally write reviews

I never normally write reviews, but this time I have! Exceptional service from you all. Arrived quickly and the quality of the glasses are of a very high standard. I’m so happy and will 100% use Arlowolf again in the future :)

4 febbraio 2021
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Risposta di Arlo Wolf Eyewear

Thank you Helen - we really appreciate you taking the time to write a review for us.

Valutata 5 stelle su 5

Amazing service again

Amazing service again. This is my 2nd order and wouldnt hesitate to order again and recommend to family and friends

3 febbraio 2021
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Risposta di Arlo Wolf Eyewear

Thanks so much! Our business thrives on referrals so thank you for spreading the word!

Valutata 5 stelle su 5

Faultless throughout!

Super efficient. I did the try before you buy & honestly the service was flawless.
I then decided on which pair of glasses I was going to purchase and again, a faultless service. Will definitely be using them again.

3 febbraio 2021
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Risposta di Arlo Wolf Eyewear

Thanks Kayley - we appreciate the feedback and your kind words.

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