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Valutata 1 stelle su 5

I havee been keeping fish for around 22 years,and have never had a fish die within a week,and I always test my water before bringing in new fish. I needed some new fish and I was working in Breile... Leggi di più

Valutata 1 stelle su 5

My son took our grandsons to visit this company recently to buy some fish. for them. After explaining how he had prepared the new tank at home and got the water to the required condition on the advice... Leggi di più

Valutata 5 stelle su 5

Algarde airline hose. As window cleaners we use Algarde as the hose that feeds the window cleaning brush, Aquatics online is the only supplier we can find. If you can supply more I will post your emai... Leggi di più

Valutata 1 stelle su 5

I had to chase my order repeatedly only to be let down completely, when finally after 2 weeks from my placing the order the manager David, who had assured me the package would be sent via next day del... Leggi di più

Dettagli dell'azienda

  1. Negozio di animali
  2. Negozio di acquari

Informazioni fornite da varie fonti esterne

Aquatics online is the leading supplier of tropical aquarium accessories, pond pumps, aquarium tank equipment, filters, heaters, liners and other aquarium products in UK. We have a live chat service on the website generally available between 9am and 5pm Monday to Friday. We are genuine people offering a genuine service. If you're disgruntled about any aspect of our service please let us know. We'll go out of our way to put it right.


Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

725 recensioni

5 stelle
4 stelle
3 stelle
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Nessuna traccia di inviti alla recensione precedenti

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,9

Tutte le recensioni

(725)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Outstanding!!

Aquatics Online provide good quality products at very competitive prices and extremely swift delivery. Communication is excellent. Would use them again and recommend them to anyone. 10/10 AND a gold star!!!

11 luglio 2014
Non scritta su invito
Valutata 2 stelle su 5

30 m of pond hose

This order is now 10 days old and no sign of the hose or an e-mail to say when it's arriving my wife's been having to stay in every day waiting for it to arrive, hopefully this week? May be I should have gone for someone else I've now seen also offering free delivery (but next day) Credit Card was charged a week ago.

9 luglio 2014
Non scritta su invito
Valutata 3 stelle su 5

Communication not as good as usual

Everything was well packed and the order was complete. The order was a little slow to arrive but delivery was free so this was acceptable to me. An Email to inform me when the parcel had been dispatched would have been useful. Another Email warning me of the day of delivery would have helped - I nearly missed the delivery because I wasn't expecting it until I had a email.

4 luglio 2014
Non scritta su invito
Valutata 3 stelle su 5

product good for purpose

The jointing section was good idea and practical but, took a week to arrive and postage was far to expensive @ £4.99p for a piece of plastic in a jiffy bag.Don't
have a problem with the goods but would look farther a field in future for cheaper
postage results.You would probably say you have a minimum charge but when you are paying £11 45p.fora plastic connector postage @ £4.99p is a lot.
Thanks for listening that my gripe over hope this is a help in feedback.

14 giugno 2014
Non scritta su invito
Valutata 5 stelle su 5

great

right item, prompt dispatch, quick delivery and well packaged many thanks

12 giugno 2014
Non scritta su invito
Valutata 5 stelle su 5

Quick, efficient service.

I chose this site for its comprehensive stock and availability. Goods were delivered promptly and e-mail advice sent on dispatch so arrival could be expected in case signature required.
Would happily shop here again.

9 giugno 2014
Non scritta su invito
Valutata 3 stelle su 5

DELIVERY COULD BE QUICKER

Ordered a small part that could be sent in an envelope first class Royal Mail. Ordered the Friday of a bank holiday weekend but it was not dispatched until the following Thursday. I paid the privilege of this with £4.99 P&P plus VAT fro a 61p stamp.
I was told it wouldn't be sent until after the Bank Holiday, and assumed this would be the Tuesday.

2 giugno 2014
Non scritta su invito
Valutata 5 stelle su 5

Aquatics Online : Fast getting articles!

Well, i had searched the web for some unusual parts for 1250 pumps acessories. Looked @ portugal, spain and nothing. Several time looking for it ( 8 heads and 8 sponges ) that eheim sells but it seems no one has it or is ultra-dificult to get it.

For the other side ( for my good luck ) i have found in aquatics online the solution.
It took much more time in transportation ( royal mail in uk -> ctt in portugal ) than to get my order submited and shipped.

The only cons i would like to add was the possibility to pay tracked mail that for my needs ( "emergency" ) was an benefit. But the peopel @ aquatics were fantastic. Always responded in my emails and helped me .

Recomended !!

4 maggio 2014
Non scritta su invito
Valutata 4 stelle su 5

Speedy customer support

I had a problem with their website not being accurate. But they responded very quickly. I would certainly do business with them again.

2 maggio 2014
Non scritta su invito
Valutata 5 stelle su 5

fast filters for fish!

fast and reliable service. Goods arrived within a few days. I have used Aquatics Online in the past and have never had any issues. I will certainly use them again and would not hesitate to recommend them to others.

30 aprile 2014
Non scritta su invito
Valutata 5 stelle su 5

Brilliant website

Have used this company more than once, they are very competitive on price and deliver quickly. Cannot fault them on my purchases of Blanc-kit.
Would definitely recommend to other potential customers. Newsletter keeps you up to date and is interesting.

28 aprile 2014
Non scritta su invito

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