Ordered a 4x5m, 0.75mm thick EPDM pond liner with underlay. They arrived within the specified delivery time but on separate days (FedEx delivery/ tracking is terrible) The liner seems good quality but... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The products are exactly as advertised with the expertise needed to ensure the install. Customer service was the stand out for us when we made an error. We were truly looked after with customer servi... Leggi di più
Good quality liner that arrived on time. I have now filled my pond with water and the liner is fine. Time will tell regarding its longevity but so far all is good. If you are purchasing this type lin... Leggi di più
AquaLiners supply the thickest fleece and pond liners available and at a reasonable price. Bought 275mg of fleece to underlay and overlay the 1 mm liner to make a 6ft x 8ft with a 2ft well wildlife... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Pond liners, Pond pumps, filters, clarifiers and much more are all readily available from AquaLiners Direct. We are the leading pond liner fabricators throughout the UK. Firestone, SealEco and other top pond liner brands at affordable prices. Order online today or phone our sales team on ☎ 01225 632 444 to discuss ...
Informazioni di contatto
Monks Park, Monks Lane, SN13 9PH, Corsham, Wiltshire, Regno Unito
- 01225 632444
- info@aqualinersdirect.co.uk
- www.aqualinersdirect.co.uk
4,4
Eccellente
518 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent processing of the order
Excellent processing of the order, excellent quality and delivered efficiently.
21 maggio 2026
There saying the item was delivered but…
There saying the item was delivered but it wasn't so I lost out on £280
24 aprile 2026
Good website and products at good prices.
Helpful with information and easy to order. Set delivery date to coincide with return from holiday and delivered on day required. Product was good quality and perfect sizes.
23 marzo 2026
Risposta di AquaLiners Direct
Many thanks for the 5 star review, David!
Kind regards,
The AquaLiners Direct Team.
Although the price and delivery were…
Although the price and delivery were fine the liner was not sufficiently wrapped. Some of the liner was exposed during transit.
5 marzo 2026
Risposta di AquaLiners Direct
Thanks for your feedback, Michael. We’re glad you were happy with the price and delivery, but sorry the liner wasn’t packaged securely.
We’ll review our packing process to improve this.
Please contact us if the item was affected so we can help.
Kind regards,
The AquaLiners Direct Team.
Good price product quick delivery. As a landscaper have used them for 5 years consistently good
Good service as landscaper have used for at least 5 years
10 febbraio 2026
Risposta di AquaLiners Direct
Hi Mark,
We're thrilled our services have consistently remained satisfactory all these years. We look forward to seeing you again soon!
Kind regards,
The AquaLiners Direct Team
Easy to order good price great liner…
Easy to order good price great liner and delivered direct to site on time with a helpful driver
All round brilliant
26 gennaio 2026
Risposta di AquaLiners Direct
Many thanks for the 5 star review!
Kind regards,
The AquaLiners Direct Team
Arrived quickly and well packaged
Arrived quickly and well packaged. Liner fitted and makes a great pond for my ducks. Would recommend
13 gennaio 2026
Risposta di AquaLiners Direct
So glad to hear your ducks are enjoying their new pond Brian!
Kind regards,
The AquaLiners Direct Team
The order was dealt with quickly and…
The order was dealt with quickly and delivery was very efficient.
18 dicembre 2025
Risposta di AquaLiners Direct
We're so pleased to hear your order was satisfactory, Steven. Look forward to seeing you soon!
Kind regards,
The AquaLiners Direct Team
On time delivery
3 dicembre 2025
Risposta di AquaLiners Direct
Thanks for the five star review!
Kind regards,
The AquaLiners Direct Team
Felt for new pond liner.
Felt liner for under new pond, good product which had a quick delivery. Very pleased with product and service.
24 ottobre 2025
Risposta di AquaLiners Direct
Thank you for your review, Dennis. We appreciate you taking the time to review us!
Kind regards,
The AquaLiners Direct Team
Risposta di AquaLiners Direct
Many thanks for the 5 star review, Kevin!
Kind regards,
The AquaLiners Direct Team
Pond liner purchase
Ordered a 4x5m, 0.75mm thick EPDM pond liner with underlay. They arrived within the specified delivery time but on separate days (FedEx delivery/ tracking is terrible) The liner seems good quality but it arrived with a patched up hole at its centre. Not great but it's not leaking at the moment. Have emailed the company but no response.
24 ottobre 2025
Non scritta su invito
Risposta di AquaLiners Direct
We are truly sorry to hear that the EPDM pond liner and courier service you received didn't meet up to expectations. This is not the standard of service we aim for, and we apologize for the inconvenience.
One of our friendly sales team has reached out to rectify this for you.
Kind regards,
The AquaLiners Direct Team
Reliable local supplier
I was able to order from a relatively local supplier at a good price and with reasonably quick delivery of the correct goods.
6 ottobre 2025
Risposta di AquaLiners Direct
Thank you for the positive feedback David! Is there anything we could improve on to help get that 5th star next time? If so, we'd love to hear what that may be: info@aqualinersdirect.co.uk
Kind regards,
The AquaLiners Direct Team
Very tough good quality
24 settembre 2025
Risposta di AquaLiners Direct
Many thanks for the 5 star review, Malcolm.
Kind regards,
The AquaLiners Direct Team
The liner seems very tough and…
The liner seems very tough and flexible, easier to fit than PVC. It arrived promptly and was cheaper than many other suppliers.
4 settembre 2025
Risposta di AquaLiners Direct
We're thrilled you had a positive experience with us, Paul.
Kind regards,
The AquaLiners Direct Team
Risposta di AquaLiners Direct
Many thanks for the 5 star review David!
Kind regards,
The AquaLiners Direct Team
Good product and overall reliable
I had excellent phone contact to advise me on the product availability and instructions for pick up on short notice.
When I came the factory the order had not been processed, and I had to wait for it to be prepared and for paper work, which was surprising.
However I should say everybody was nice and helpful, it just took much more time than I anticipated. I strongly recommend the company and the products.
23 luglio 2025
Risposta di AquaLiners Direct
Hi Bernard, we're sorry to hear you had to wait longer than expected for your order. We appreciate your review and will always strive to improve in future!
Kind regards,
The AquaLiners Direct Team
You were very slow with our order.
4 agosto 2025
Risposta di AquaLiners Direct
Thank you for sharing your concerns, Catherine. We're investigating this issue to prevent it from happening in the future.
Kind regards,
The AquaLiners Direct Team
Order received eventually after…
Order received eventually after prompting. Communication could be better.
29 luglio 2025
Risposta di AquaLiners Direct
Thank you for your feedback, William. We sincerely apologize for the inconvenience and are reviewing this to improve.
Kind regards,
The AquaLiners Direct Team
Great Product at a good price
This is a good quality liner for the price. Ordering was easy and I have no problem with the company, although the delivery company they used (FedEx) were unreliable and moved the delivery back 3 times without any real explanation or apology, causing much inconvenience.
23 luglio 2025
Risposta di AquaLiners Direct
We really appreciate your feedback and hope to see you again soon!
Kind regards,
The AquaLiners Direct Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.