Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

1,8

Scarso

TrustScore 2 su 5

17 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

ABSOLUTE SCAM - They send garbage and fake the shipping weight

BEWARE, PREMEDITATED SCAM. I bought a multimedia screen for my car for 369€ on the Andream EU website. Instead of the screen, I received a small box containing a cheap paper poster and two useless pieces of plastic.
The worst part is how they operate to try and deceive the payment platform: on Andream's own website, they state that the screen weighs 3 KG. However, on my package's shipping label, they falsely printed '1.732 KG' to simulate sending a heavy electronic device and trick the courier company. When I placed the box I actually received on a digital scale, the total real weight was barely 1 KG (1026 grams).
They use this tactic so the shipment generates a valid tracking number and shows as 'Delivered' in the system, allowing them to keep your money by claiming they did fulfill the order. Fortunately, I paid with PayPal. I have opened a fraud dispute providing all the photographic evidence of the scale, the fake label, and the garbage I received, and the case is already escalated to a claim to get my money back.
If you are considering buying from this store, RUN AWAY. It is a scam where you risk being sent literal garbage so they can steal your money. Terrible service and even worse intentions.

19 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Misleading EU shipping – forced to return to China for refund

Product was clearly advertised as shipped from a European warehouse.

I received the item, but when I requested a return, the seller required me to send it back to China at my own expense, which is very costly and risky.

Additionally, the seller asked me to cancel my PayPal dispute in exchange for providing a European return address. This is unacceptable and raises serious concerns.

The return conditions were not consistent with the original offer.

Customer support was unhelpful and the whole process felt unfair.

I would strongly recommend being careful before buying from this seller.

26 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Like many others I got scammed

Like many others I got scamned by this liar Tang. After ripping the head unit out five times following his stupid useless instructions I gave and wanted to return it, all according to his own return policy. He started complaining about the logistical problems a return would entail and stopoed answering.
This guy is a liar and sells stuff that doesn’t work. Do not buy! I will now start reporting him to all kinds of scam authorities.
A few days have passed. I talked to a tecnician who said that I have to have a special wire bundle with a canbus box. The original camera runs on 6v. So I was right not go in there connecting 12v.
The seller also wants me to try sell it on ebay😂

20 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Faulty products

Bought a head unit for my E92. The sound is really bad, I'm sure I've got a faulty unit. I contacted the support and they told me the AUX sound quality cannot be changed and that everyone had different feelings about sound quality.
They know they have problems with their products and still sell them. Also, there's no space to fit the cable harness they send behind the radio. You will have a hard time to fit it in. Many people are cutting their radio support to fit it in.

10 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

"Faulty products

"Faulty products, terrible service, impossible to get a refund.

1. Units don't work as expected. When you ask to replace it - the support keeps asking for some troubleshooting. I probably disassembled my dashboard about 10 times already.
2. They don't publish negative reviews for their units on the website. I left negative feedback, and it didn't appear.
3. A few months after troubleshooting, they started repeating themselves. I said that I wouldn't do troubleshooting anymore and I wanted my refund or replacement. The company now asks 45$ for the shipping fee to China. That is against EU law and there is nothing about that in their warranty policy."

I have exactly similar experience with this scam company. Well, I sent them my faulty product and paid 30€ for the shipping and they didn't pick up my parcel from post office in time🤦‍♂️ Now the parcel is on its way back to me and guess what they said? They told me to send parcel again for 30€ 😂 Stay very far away from this company!

5 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

!WARNING! SCAM, DO NOT BUT!

I bought a screen for e92 (E-series), they sent me an email that they needed info about my car so they could send the right screen, sure why not!

2-3 weeks later i received the WRONG product, they sent me a screen for an F-series. Sad but okay, sometimes things get wrong no problem! I spoke to them and they told me to send it back which i did.
I paid £35 for the shipping fee which they sadly wouldn’t pay me back they said. No problem just send me my package. After they received the package i’ve sent back they said my new screen is out of order and would take 2 weeks before it comes back to stock.

It’s been more than 2 weeks now and they’ve stopped answering to my emails. I’ve been waiting for MORE than 2 months now. They stole my money and gave me nothing. No refund, no screen, nothing. I paid for the screen plus EXTRA shipping fees to send the wrong screen back to them! Be careful with these guys, Do NOT buy from them!
Buy from eBay, same product and cheaper and if something is wrong eBay will refund you at least

24 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Really a good investment

On the recommendation of a friend, I bought their product for my F30. I installed the MMI Box. They helped me quickly when I had problems installing. CarPlay works fine, connected with my iPhone when i start my car. The original Rear Camera works also perfekt and the PDC, all Signals wokrs fine. Also the integrated Mic. works good. I will also recommend this store to my friends.

29 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

tout fonctionne parfaitement sur Mini Countryman R60 2011 !

l'installation nous a pris environ 6-7 heures, je l'ai installé avec mon mari (tous deux amateurs). nous avons regardé plusieurs tutoriels YT avant l'installation et c'était bien :) tout en retirant le tableau de bord, vous devez utiliser plus de puissance et le câblage était parfois assez déroutant, mais le vendeur était vraiment utile - nous avons eu un gros problème avec les haut-parleurs (ils ne fonctionnaient pas), mais nous avons oublié pour reconnecter les fibres optiques. nous avons mis la boîte sous la radio CD, il y avait beaucoup d'espace. donc, je suis très satisfait!

11 marzo 2023
Non scritta su invito
Valutata 1 stelle su 5

Worst company do not expect the…

Worst company do not expect the headunit to work more than a year they do not offer service when you will contact them they will offer you to sell you new they do not honor the guarentee stay away.they are under the name andream AIOCAOI or ewaygps

5 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

ORDER WZANDREAM3641EU

ORDER WZANDREAM3641EU
I ordered this from Andream, 8.8" wireless Apple CarPlay + Android auto Head unit multimedia for a BMW Series 5 E60. The delivery was 5 days which was the only good thing, when I opened the box the first thing I found was the return card from the previous buyer. I contacted there customer support (a man called Tang) who assured me that the unit was unused and only returned as the previous buyer no longer wanted it and that it had been fully checked. After fitting the unit the first fault was the Bluetooth and WiFi didn’t work so CarPlay could only be used via usb. Next the sound was only working on the left side speakers. After many emails they finally sent a replacement cable which fixed the speaker problem but not the Bluetooth or WiFi. I have now returned the unit to them at my expense of £40 as the microphone stopped working 2 weeks later so could no longer use the hands free or Siri or google maps. My advice is to steer well clear of this company and there products.

2 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

This is the worst quality ever

This is the worst quality ever! It just connects and disconnects whenever, sometimes you can’t get it back on till you turn off the car. I’ve talked to support about it like 10 times but still nothing. Mentioned a refund 2 days after I got it but they changed the topic and didn’t even reply to it. I asked for it twice.

20 settembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Don't use this company the lie to you.

Don't use this company the lie to you.
I bought a screen for my X6 e71, they gave me the wrong one.
After righting the company more than 10 times they, agreed to take it back and send me a new one.
Now after one month, I can see on the tracking number, that the company got my screen. But the deny that the got the screen I sent them and they won't send me a new screen, and my money is lost.

3 marzo 2021
Non scritta su invito
Valutata 5 stelle su 5

I can recommend this product

I can recommend this product, as it works really good in my Audi SQ5, and it's affordable. Only thing that I had to buy also was an AMI cable, to put in the AUX output in the glove compartment, but this cable is quite inexpensive, and it doesn't need to be connected to anything. The seller is very responsive and good to deal with, plus fast shipping. Overall, a good experience

21 gennaio 2021
Non scritta su invito
Valutata 1 stelle su 5

(Andream) Product dont work

Bought my product here, a screen for my BMW f30 and i tried mounting it which i have done before. And the product simply doesent Work and the Company wont allow me to sent it back. Which is quite annoying.
My order number
WZANDREAM2600EU

16 dicembre 2020
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più