Ancaster Group Recensioni 

Paul Smith was absolutely amazing! I cannot praise him enough. From the very day we walked into the dealership, right up to the day of the handover—and even after that—he has been incredible. He kept in contact and always updated me on everything. My vehicle even arrived 3 weeks before it was scheduled to, which was awesome! I honestly can’t express enough how grateful I am for all his kindness, patience, and support throughout the whole process. Thank you, Paul!!

Always really looked after by all staff at Slough Ancaster I cannot thank them all enough amazing experience professional and very caring great team and overall I would recommend anyone looking to purchase a car Ancaster Slough showroom is definitely a great showroom and great staff who will gladly help you

Customer service was great

I brought my car to Ancaster Nissan Heathrow for a service and MOT. It was picked up in the morning around 9:30 and returned by 15:30, freshly washed. The process was straightforward and everything was explained clearly. I found the experience easy from booking to completion. Very happy with how it all went.

I’m very pleased with my new car. Jurie was so helpful and knowledgeable, he even bought the car to my house for a test drive. The whole experience with Ancaster was a very positive one and would definitely recommend them in the future.

Anita was very professional and friendly. Even when she was busy, she arranged for a colleague to assist me and later returned to handle the rest herself. Communication was clear, and I was kept informed throughout. Follow-ups were handled without any need for prompting. It felt well organised at every stage.

The process for the purchase of my MG vehicle was straightforward, and everything was well explained. Simon took the time to clarify each step, making things easy to understand.

The dealership had a clean and professional feel, which made the experience straightforward. The staff took their time to explain things clearly without rushing through any details. It helped me feel confident about the process. The waiting area was comfortable, allowing me to relax while everything was being sorted. Kieron was especially helpful and made sure all my questions were addressed thoroughly. Left feeling satisfied with how everything was handled.

Kieran took the time to explain everything in detail, which really helped us feel at ease during the sale. He was understanding of our needs and made sure we felt looked after throughout the process. On the day we collected the car, he ensured we were comfortable and happy, which made it a special experience.

Desmond explained everything clearly during our first visit. Each time we came in, he was welcoming and helpful. Communication was good throughout, and I felt well informed at every stage. This made the process much easier and gave me peace of mind. I appreciated feeling looked after during what can sometimes be a stressful experience.

I was a bit unsure at first, but the staff were friendly and professional. The atmosphere in the dealership felt welcoming, and it was easy to talk to the sales agent. Everything was explained clearly without any pressure, which made the process smooth. I appreciated how pleasant the environment was during my visit.

The dealership had a really pleasant atmosphere. The staff were friendly and professional, making it easy to ask questions without feeling pressured. As a lady, I felt very comfortable there, which made the experience much better for me.

The process went smoothly and I felt well looked after. Kieron was excellent in handling everything and made the experience straightforward. Very pleased with how it all worked out.

The environment at Ancaster Nissan Heathrow was comfortable, and the staff ensured I felt looked after during the process. The experience was straightforward and easy to navigate.

The process went smoothly and was easy to follow. Simon was friendly yet professional, taking the time to explain things clearly. As this was my first car purchase, I had many questions, and they were all answered patiently. He kept in regular contact and ensured that my mobility needs were fully considered. Everything felt straightforward without any unnecessary complications. I appreciated how attentive he was throughout.

Had my Qashqai’s first minor service completed here. The team were friendly and professional, keeping me informed about a couple of minor issues to monitor. The service was finished promptly while I enjoyed a couple of free coffees and used the waiting area. My car was cleaned inside and out before being returned to me. No charges due to my service plan.

I’m very pleased with how things turned out. Sarah helped me initially, going through all the paperwork and explaining things clearly, which made the process feel manageable. On my second visit, Linda handled the handover. She was thorough and patient, taking time to set up the car according to my preferences. Both visits felt well-organised, and it was reassuring to have everything talked through properly. The staff I interacted with were approachable and helpful throughout.

The car is now set up perfectly for me.

First service at Ancaster Elham. 30.000 miles.
Needed new rear brakes and battery. Gearbox oil filter fixed.
I was kept informed.
Service completed on time.
Friendly, helpful people.

The staff were friendly and professional, taking time to explain everything clearly and answering all my questions. I left feeling confident about the process. I did write more but didn't seem to be shared. Actually i am so so happy, my sales adviser was Anita and she is brilliant. Not only professional but also kind and understandable very supportive and very helpful. Thanks to her i got the car very quick and easy.

Thank you Anita

I had a really good experience here. George made the process comfortable and easy to understand. He was polite, professional, and took the time to explain everything clearly without rushing me. What stood out most was how approachable he was, always ready to answer questions and keep me updated. He even followed up later to make sure everything was going smoothly, which I appreciated. He also went out of his way to arrange for me to pick up my car on a Saturday.

It all went very smoothly, and I left feeling confident about my purchase.