Shocking After Sales Service ( Feeling Robbed )
I Must admit I am very disappointed, I was recommended to this Garage by a friend.
I bought a Renault Scenic from them and have had issues with the electrics on the car ever since, Warning lights have been coming on sporadically ever since I have had it, started with the Air Bag then Brakes, CO2 warnings and seat belt being undone, I did take the car back just before the warranty regarding the Brake WarningLight Issue which they fixed but that started to come back on after a week.
There was no manual for the Car, never heard of a professional Car Sales Garage sell a car without a manual, surely it cannot be that hard for them to source.
Also unfortunately I never tested the Cruise Control as soon as I got the car so when I went to use it and it didn't work they refused to mend it as it wasn't part of the 3 Month Warranty.
So I am left with a car that continually has random warning lights come on and no Cruise Control.
After taking it to another Garage, his words were, get rid asap.
UPDATE
Once AMJ Cars saw my review, they got in touch to see if they could sort out the issue I had, so was very happy, but since then I have had very bad experience with one member of staff over the phone, he would not let me get a word in, was so rude, he ended up shouting at my wife and myself down the phone and then would not give me his name, I have now spent the rest of the week chasing them, now just fed up, I am left with a car I cannot use, out of pocket nearly £6k and a feeling all they are interested in selling the cars and hope for the best as the after care service is absolutely non-existence. I have had no choice but to go down other avenues - I will keep my fingers crossed for future buyers that their car does not have any issues.
5 novembre 2023
Non scritta su invito