American Greetings Recensioni 86

The site Americangreetings.com advertises a 7-day free trial period to use the service. However, when you use the service, you are immediately charged a year's membership. I signed on 2/12/2026 for a trial and my card was charged $0.01. On 2/13/2026, I sent a card and my trial was ended. I was charged $35.99 for a full-year membership. According to the company, this happened when I pressed begin membership and is non-refundable.

This company fails to include common names on its list for electronic ecards, and there is no way to insert them. I had just renewed my membership, and requested a refund. They refused, claiming that they do not refund memberships ever. But there was nothing about that on their website.

For the last two months, when I attempt to send an e-card, I go through the entire process of preparing and personalizing the card. But when I hit the send button, I receive a message saying "Server Error Occurred - Please Try Later." My wife has experienced the same thing on her computer. So I wrote to the company and cancelled my membership - requesting a refund because their product was not working as advertised. I received a sappy reply saying they were sorry I was experiencing issues - BUT, then they said "Please note that our memberships are nonrefundable." I can understand that if I were simply wanting to cancel my membership for some random reason. But to refuse a refund when their product is not working - that is truly poor customer service.

Have been a customer for many years.
There have been glitches in the past, but the variety of choices made working around them worthwhile.
Recently, they added creatacard which offered new and fun options. First time I used it to send to multiple recipients, 27 of my chosen card bounced back, claiming they hadn't picked it up. I know my recipients and that wouldn't have happened, so I emailed my issue. The response was for me to try a few things and for me to resend the card. Tried the suggestions, but they all rejected again.
Next occasion that I send group createacard, there were 22 rejections. This time I called. Rep was pleasant but didn't have a solution. Said she'd pass my concern onto tech. Pretty sure the problem is either with sending a single card to multiple users at one time or with their creatacards based on my experience, which is what I suggested to them.
Long story short, nothing has changed. Stopped using createacard. Very frustrating experience. I am at wits end.
Guess my only option is to cancel my subscription and find another option.

They do not have a free trial. Clearly, this company does bait and switch and charges you instantly if you use their ecard services. Many recipients don't open the card when they receive it because they think it is spam. I called and emailed to end my free trial, and they would not refund my money, because they said during the trial period, a pop-up came up on my screen that I would be charged if I used a specific service (which I did not see). It's very deceiving and unethical!

I sent Christmas card and $200 gift card on Dec 24. In early Jan I received email from AG that gift wasn't picked up. I contacted daughter but she never received it. I went back to card and RESENT it. I received note from AG that card was delivered and gift picked up. I sent message to daughter and she NEVER RECEIVED IT NOR DID SHE GET THE GIFT CARD. I've written two inquiries to customer service. No response in 10 days. There is no phone number to call AG. This used to be such a great company. I've used them for many years. No more. I turned off auto renew! I'm bitterly disappointed. And who got the $200? I'm going to contact BBB and my Bank. I'm hoping for a recovery of the money.

Horrible customer service. Very poor functionality of web site. American Greetings used to be a trusted name - no more. Beware - this is without doubt the worst on-line retailer I have encountered - do not give them your business!

Got charged from this company without even signing up at all, I hadn't (or anyone else in family) visited this site but there's a £22 charge on my statement. How did they do this? Steer well clear of this scam company😡

This company is deceptive! The 7 day free trial is a hoax! As soon as you make a greeting card they charge you! I emailed and called to refund the $32.99 charge, but they refuse. Dispute it through your credit card company. I can’t stand bait and switch companies.

Horrible! Waste of money! Never again. Several of my recipients never received their greeting. They checked their trash and spam folders and nothing there. This past weekend AG informed me that I do not have an account and yet I’ve paid until the end of this year. Customer service assured me I do have an account and asked me to change my password. On my iPhone the keyboard does not pop up so I cannot type in my new password. So I'm using their temporary password. One problem after the next. The greetings, except for the Martin Short smash up, are hokey and childish. They really do need to step up the quality of their selection. I guess I'm not surprised that reviews on several sites are hovering around 1/5. If dissatisfied customers could give 0 I’m sure they would.

Bait and Switch… company offers 7 day free trial but has a button that you “think” lets you create a card. It actually is an instant activation and full charge to your bank account. F- is what they should get.

I couldn't give 0 or negative stars. Do not use this company. Do not trust this company. My friend was not able to access the $50 gift I sent. It was supposed to be returned on the 30th day, but instead, they kept the $50 and withdrew another $5 from checking account without authorization, for an unknown reason. Despite emails with customer service, including sending them proof with emails and screenshots, they did nothing. American Greetings may have once been a legitimate company, but their online presence is nothing more than a scam. The gift was never supposed to be retrieved. Look at the other reviews, which pretty much all say the same thing. Use another company.

It's a HUGE rip-off!! They tell you that you have a 7 day free trial period but you don't - they charge your bank $35 right away. I'm contacting the FTC and reporting this sham company.

This company has designed their website to make it almost impossible to have a 'free trial'. They trick you to sign up and then take your card info and bill you. It is obvious they are scammers. Beware!

Complete ripoff and the customer service is terrible. I learned my lesson the hard way. BEWARE THEY WILL NEVER REFUND YOUR MONEY FOR ANY REASON! Not sure how this company plans on keeping its doors open with all the AI that can now create even better greeting ecoards.

I also had the same problem where I apparently signed up for a membership with this company. I was charged ~50NZD which really hurts as a broke student. I asked for a refund - have never had a problem receiving one in this situation - and was bluntly declined. Took money that I really needed and refused to give it back, I barely had gone past this free trial I apparently signed up for and contacted them as soon as I noticed the charge too.

Cheap marketing, once the card is viewed, they try to sell more e-cards to the receiver. Additional cards are listed below the sent card.

My older brother was confused because he thought he had all these other cards, too.

Be careful with their free trial. I forgot I had signed up and was charged after the trial ended, so I contacted them immediately after being charged, asking them to cancel my subscription and refund the payment (since I had not used the service). They refused to give me a refund, even though I had not used it and contacted them less than five minutes after being charged. Use a different company!

Biggest rip off ever, walmart sells their overpriced china cards for $8 each. Cant believe how cheap they are made and nothing plays music yet is labeled papersong!! SMH!!

I would give zero if I could they are a scam! I do not recommend this company I did the 7 day free trial canceled it but they charged me 34.99$ american 50.00$ canadian I called in to get refund she said I could not get a refund because I didn't notify them in time I also sent many emails no response.
Stay away from from this company.