Allica Bank Recensioni 

We were recommended to Allica by our accountants.
and introduced to Matt Dix the whole on boarding process was done after a brief call and a few emails. The account was up and running in 24 hour's with a good interest rate and a rewards plan A breath of fresh air compared to a traditional bank.

With just one email's notice a £25 PER MONTH charge has been slapped on our account. We will leave asap, but its a pain having to change all Direct Debits etc.

Allica is not to be trusted or used if you want peace of mind and don't want to have to keep looking over your shoulder.

Agata made the onboarding for us as simple as it could be and was there every step of the way to provide support and guidance. How lovely to actually have a direct dial number for someone at a Bank!

We have been long‑standing customers of Allica Bank and, until recently, believed we had found a reliable long‑term banking partner for our small business. That confidence has been completely shattered.
Without any prior warning, Allica informed us that our business account would be closed because our company no longer fits their revised internal criteria. At no stage during our relationship were we told that our business model was incompatible with their policies, nor were we notified of any changes that might affect our eligibility. To discover this only after several years of successful banking is, in our view, utterly unacceptable.
We have submitted a formal complaint and, depending on the outcome, we intend to refer the matter to the Financial Conduct Authority. We have also contacted Emma Reynolds MP, who has been tasked by the Government with examining the impact of debanking on small businesses—this case is exactly the kind of situation that deserves serious scrutiny.
What makes this even more troubling is that Allica continues to market itself heavily as a champion of small business banking. Our experience tells a very different story. To be told, with no prior consultation, that we no longer “fit” their internal criteria raises serious questions about transparency, fairness, and the true level of commitment to SMEs.
To be clear, we would actually prefer to keep our account open with Allica. However, the way this has been handled has left us deeply disturbed and has undermined our trust not only in Allica, but in challenger banks more broadly. Small businesses rely on stable, predictable banking relationships—having the rug pulled from under you like this is a real operational and reputational risk.
We await a full and detailed explanation from Allica as to how this decision was reached. In the meantime, we believe other small businesses should be aware of the potential risks before placing their trust in this bank.

A professional, prompt, and straightforward document — clear to review, easy to work with, and designed to support fast, confident decision-making.”

Further to my emails last week, I have received the below debiting my account by £25.

This really is extortion!

I followed your instructions in good faith it wasn’t my fault that your system blocked it and returned the money and prevented me from closing the account by the deadline you set. I was at appointments for my twins on Friday, so unable to repeat the whole process. I think the whole think is a con. So, what are YOU going to do as our ‘relationship manager’ to put it all right?!

While you are about it, I’d like a formal complaint raised and I am now looking for compensation for my time in dealing with this matter.

I would like someone to personally resolve the matter, transfer the money and close the account as I requested in the first place.

I look forward to hearing for you.

After years of poor service from another bank with no business manager or an easy way to contact them we decided to switch to Allica on the recommendation from a relative. We were immediately introduced to our relationship manager CC We were given information and help throughout the switch and once our move was completed we were then given lots of information to ensure we got the most out of our account. We now get to see our account increase monthly due to the interest on our savings and by using our Allica card we also get cash back on purchases. When we then started to look at a major purchase, our relationship manager excelled herself even further with her help in passing our details to the department for loans. She has been just as excited for us as we have been in our new purchase. Our catch up calls feel personal and are not just business talk. You feel as if you can take as much of their time as needed.
We have been fools for putting up with substandard service from a major bank for so long.
If you are considering switching do it NOW. You won’t be disappointed.
Please start accepting foreign currencies and we will be completely happy!

Great to have transferred to bank that are interested in our business and to have the wonderful Charlotte Corcoran on hand is the added bonus.

Good old fashioned banking. Sylvia was absolutely fantastic in overseeing the purchase of my property with quick and easy solutions every step of the way. Thank you Sylvia and Allica for your support

WoW !
cashback ! interest on business savings pot! Personal account manager ?
Sounds great doesn't it ?
Then you realise Allica have the fastest declining interest rate (4+% last year down to 2.8% this) and the account managers are overstretched and can't help you at all , very 'polite' but don't know much.
All Allicas best people are out trying to secure new clients. Clients which they won't have time for. I wouldn't be surprised if this bank implodes.
I would rather pay a bit for the service and let my Business make the money.
If you have excess for savings there are better rates elsewhere.
I really wish Allica was what it perports to be.
In that case it would be fantastic. Unfortunately it just isn't. I just closed my account after one year

Agata was very helpful and support me setting up a very effective savingss account for my business! Will highly recommend Agata and allica bank!

The whole allica bank procedure with Anna Chambers was seemless. Brilliant efficiency.

I had an outstanding experience opening my account, and this was entirely thanks to Agata. From the very beginning until the final step, she was extremely helpful, forthcoming, and supportive, making the entire process smooth and stress-free.

Agata guided me through each step with great clarity and professionalism, always keeping me informed and up to date.

This was by far the best bank account opening experience I have ever had, and Agata’s exceptional onboarding support made all the difference.

I can highly recommend both her and the bank to anyone looking for a first-class onboarding experience.

Yesterday I received a telephone call & email notifying me that any accounts with <£10k would automatically incur a £25 per month charge from 1st February. We long ago stopped keeping the level of savings with Allica due to more competitive savings rates elsewhere (we only opened the current account to access the savings account when we joined them 18 months ago). Therefore, I responded to our account manager confirming that I wished to close the account. She responded to say that I would need to empty the account & then contact customer services to close the account.

I followed these instructions and transferred the final balance of just over £1,000. As per her directions, I then telephoned the number she provided below. However, I was informed that in making the transfer it has triggered for our account to be placed under review. This means that nothing can apparently happen until the money is returned to our account by the system, something which has not happened 2 hours later.
As a mother of 4 month old twins my time is at a premium right now & I don't appreciate your company's policies on this. It certainly will make me not recommend you to other customers.

Great service Anna was brilliant talked me through step by step . Amazing up to now !

I have switched my business banking to Allica and it's been a very positive experience. The inevitable small issues that arose with the process were dealt with swiftly and professionally by our relationship manager Adrian Eady and the customer service team. I loved that there was always someone on hand to speak with when needed.

We were recommended Allica by our accountant, and Louise from Allica got in touch with us straight away. She clearly explained the terms, the switch-over process, and all the benefits Allica offers. Louise was approachable and helpful throughout, and she made the whole process feel incredibly smooth. I never thought opening an account with Allica could be so easy — within a week, our new account was fully set up.

Allica’s website and app are very easy to use, and we had no issues switching over. So far, we are very happy with Allica

Firstly - great interest rates and an FCFS guarantee - what's not to like?!
Completed an application for a particular account, received the decision quickly. Great onboarding set-up with Maria (yes, you actually get to speak to someone real!), who was really friendly and helpful in making sure I understood all the ins and outs of the account.
This is a modern bank with old-school customer service, the kind that has gradually been stripped back from accounts I have with other banks, and I have missed. Still early days, but very happy so far!

My experience with Allica Bank has been very positive. The process was well organised, transparent with clear communication . Working with Satpal Singh made a real difference, he is knowledgeable, easy to work with and took the time to explain everything. He was clear and on top of things which gave confidence that everything was being handled properly. Overall, a strong and professional experience. It’s rare to work with someone who combines commercial understanding with such a human client focused mindset. A real credit to Allica Bank.

Good support provided by personal banker helped with getting the account open smoothly