Allbrands.com Recensioni 

107
•
TrustScore 2.5 su 5

2,5

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Valutata 1 stelle su 5

In a nut shell... all details listed below. Kathleen Hermann Wed, Oct 22 at 11:02 PM This was a misserable experience. Twice they said my item had been de... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I wanted to take a minute to review the AllBrands Virtual Quilt Festival. Like every one of the events that I've attended, I immediately felt like part of a community, welcome and invited. The Broth... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just before the Coronavirus forced everyone into staying home, I attended an Anita Goodesign workshop sponsored by ALLBRANDS. It was wonderful! The ALLBRANDS folks out on a first rate workshop: well o... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

i ordered machine almost $2000 february 29.2024. i didn't receive shipping email confirmation. I tried to call several times already they said they'll call me back but never. I'll cancel my order if... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Elettronica e tecnologia

Informazioni fornite da varie fonti esterne

Sewing machines, sergers, quilting machines, and embroidery machines! For 25 years, we personally help each and every customer select the best equipment and accessories for their needs.


Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

107 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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2,5

Tutte le recensioni

(107)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I just love the live video…

I just love the live video demonstrations, special guests, fun interaction, and the freebies! Barbara is so generous!

28 agosto 2020
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Risposta di Allbrands.com

Thank you for your feedback. We sincerely appreciate that. We will definitely continue the Allbrands show on facebook and you tube. Thank you for tuning in.

Valutata 5 stelle su 5

Allbrands—The only good thing out of this pandemic...

My personal experience with Allbrands during these unprecedented times has been wonderful!
I have enjoyed multiple live events— learned new things, made new friends AND had the opportunity to buy products online!

28 agosto 2020
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Risposta di Allbrands.com

Hi Cathy! Thank you for those kind words. We sincerely appreciate that.

Valutata 5 stelle su 5

Great service

Twice ordered serger parts, All Brands had what I needed for my 28 year old serger and it arrived in a timely fashion. Couldn’t be happier to keep my old machine serving on!

28 agosto 2020
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Risposta di Allbrands.com

Thank you for shopping with us! We sincerely appreciate your business, and your kind feedback. Have a wonderful day.

Valutata 5 stelle su 5

This was a great presentation on ruler…

This was a great presentation on ruler work. She was thorough in her presentation which made me feel much more confident in trying this technique. I really appreciate these webinars in the time of quarantining as it stimulates me to start sewing again. Thanks!

28 agosto 2020
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Risposta di Allbrands.com

Thank you for being part of our live shos. We sincerely appreciate your feedback, and that they are helping you. We will definitely keep doing more. Have an amazing day.

Valutata 5 stelle su 5

Great Webinar

I am always very pleased with the online webinars All Brands has been holding. I would have never known known about them without the webinars and now I know where to look for things.

28 agosto 2020
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Risposta di Allbrands.com

Thank you for joining us virtually Nancy. We sincerely appreciate your feedback.

Valutata 5 stelle su 5

assistance for locating an old embroidery hoop

I was looking for an old Bernina hoop. Your staff was very helpful and provided me the the part numbers, even though your store did not have the item. I am very pleased with the assistance.

28 agosto 2020
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Risposta di Allbrands.com

Thank you Marcia! That made our day. We appreciate that good feedback.

Valutata 5 stelle su 5

I'm happy with the items I've purchased.

I'm happy with the items I've purchased at Allbrands and I love the videos and information you can find on their website and Facebook page. They are very helpful!

28 agosto 2020
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Risposta di Allbrands.com

Thank you Evelyn for taking the time to give us feedback. We sincerely appreciate that. Have an amazing day!

Valutata 4 stelle su 5

Awesome selection

After we finally found the retail store - the experience was fine. Good helpful knowledgeable staff and very complete assortment of ‘gotta have it’ items!

28 agosto 2020
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Risposta di Allbrands.com

Thank you Barbara for visiting our store! We sincerely appreciate your business.

Valutata 5 stelle su 5

ALLBRANDS excellent response and service

ALLBRANDS quickly responded to my inquiry regarding hoop compatibility and was amazingly fast at shipping out my purchase.
I purchased my machine from their Houston store and always received excellent service whenever I visited. After moving away from Houston I still continue to make all my machine related purchases from them because I can count on getting the right pieces. I miss their service department where I am now.

28 agosto 2020
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Risposta di Allbrands.com

Thank you Janet for taking the time to give us a review. We sincerely appreciate you.

Valutata 5 stelle su 5

I attended your live broadcasts…

I attended your live broadcasts informing us of the Upgrades. I appreciated the clarity & conciseness of your demos. You know your stuff & impart it well.

28 agosto 2020
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Risposta di Allbrands.com

Thank you CJ!

Valutata 5 stelle su 5

Excellent customer service

Gisele and Tami take very good care of me. Steven was super helpful in telling me how to do auto updates. I'll be glad when we can have classes. My Lumi is powerful! Super conscientious of medical safety.

28 agosto 2020
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Risposta di Allbrands.com

Thank you Pamela! We are looking forward to the day when we can have classes again. Happy that you love your Lumi.

Valutata 5 stelle su 5

Vintage Dressmaker Sewing Machine Maintenance…

Had a vintage Dressmaker Sewing machine which needed cleaned, oiled and a belt replaced. I am very pleased with the results. All Brands has a multi check list of about 14 items they review. Will return. Thank you.

28 agosto 2020
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Risposta di Allbrands.com

Thank you Teresa!

Valutata 1 stelle su 5

I am calling and calling and the…

I am calling and calling and the answering machine doesn’t say the company name that’s scam.
I really want my money to be returned immediately.

20 giugno 2020
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Risposta di Allbrands.com

Hi Muhiim, Can you provide us with the name that you used on checkout, and the product that you purchased? I do not see any information under your first or last name in our system.

Valutata 1 stelle su 5

BUYER BEWARE

SO SAD to say I ordered a Sewing Machine Insert with NO LIP and the sub-contractor who cut it sent me an insert WITH LIP. Needless to say, it's USELESS to me - IT DOESN'T FIT MY CABINET!!!! I tried several times contacting AllBrands who were very helpful but the sub-contractor who cuts the inserts wanted to charge me an additional $50 to fix THEIR MISTAKE! I refused and now I am stuck with a $49 sewing machine insert that I can't use! I read other reviews where the customer was completely satisfied. Apparently their insert was cut CORRECTLY. Mine wasn't - I DID NOT GET WHAT I ORDERED!!!!! I ordered 19 X 13 - what I got was 19 11/16 X 13 5/8.

8 giugno 2020
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Risposta di Allbrands.com

Linda, we are giving you a refund for the $49.99 you paid for the cabinet insert that did not fit.
You can contact Sew Steady directly for a custom made insert which they have specified. .
They should have all your pictures and measurements. John Douthat, owner tech AllBrands

Valutata 1 stelle su 5

Terrible Customer Service

This company was slow to respond with order confirmation, follow up e-mails, and when I was on the phone with their "customer service" the gentleman hung up on me when he didnt have any answer for my question. Based on the lack of respect from a person who represents this company and the slow responses to order confirmation and later shipping confirmation I would not do business with AllBrands again in the future, and would warn anyone to think twicw about spending their money with them.

21 maggio 2020
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Risposta di Allbrands.com

We’re sorry to hear about your experience in 2020. We apologize for the delayed communication and especially for how your phone call was handled. That is not the level of customer service we strive to provide. We appreciate you sharing your feedback, and we’ve continued working to improve our communication and customer service processes since then.

Valutata 5 stelle su 5

Great service

Great service. Very knowledgeable people.

4 aprile 2020
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Risposta di Allbrands.com

Patti, thank you for taking the time to give us a compliment! We sincerely appreciate that!

Valutata 5 stelle su 5

I love Allbrands

I love Allbrands. I bought several machines in the past. I love to get fabric from there because they are great quality.

The employees are very helpful and trustworthy.

4 aprile 2020
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Risposta di Allbrands.com

Belia, thank you for your business. Customers like you keep small businesses going.

Valutata 5 stelle su 5

I love my brother sewing/embroidery…

I love my brother sewing/embroidery machine. I take it in to the Baton Rouge location for routine service and the staff is always kind and helpful. The store is stocked with lots of thread, fabric and other notions that are not easy to find in other places.

3 aprile 2020
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Risposta di Allbrands.com

Thank you Roxanne!

Valutata 5 stelle su 5

My Dream Machine wasn’t sewin good

My Dream Machine wasn’t sewin good. They took it in and fixed it in a timely manner. I was surprised and thankful. I’m in the middle of a quilt for a wedding present for my granddaughter and was worried that it might take a while, but it didn’t. I love AllBrands😛

3 aprile 2020
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Risposta di Allbrands.com

Jackie, we love you back! Seth has a lot of experience working on machines. We are happy he was able to get you back up and running to finish your wedding gift.

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