Alfaholidays Recensioni 

5386
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TrustScore 4.5 su 5

4,6

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Valutata 4 stelle su 5

Booking was easy, pick ups on time, coach (3rd party) and driver were excellent. Hotel rather dated but clean - good location and staff were the very best. Good altho limited selection of evening m... Leggi di più

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Valutata 5 stelle su 5

We were on the trip to Newquay 130YN Exceptional Value with three excursions included amazing. Fabulous holiday from beginning to end. The coach driver Tony Parnham looked after all passengers of al... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Had a fantastic time at the Eliot celebrating my 50th birthday. Coach driver Trevor was brilliant. The room was lovely. Food great. Entertainment a bit dated. Staff very helpful. Hotel was welcoming.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Coach driver very friendly & approachable. Hotel definitely looking tired & bathroom definitely needs maintenance. Luggage labels NEVER arrived so had to make my own..was told to collect at Skelton L... Leggi di più

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Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

5K recensioni

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3 stelle
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Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,6

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(5386)

1017 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Hotel royal really good food excellent …

Hotel royal really good food excellent staff nothing to much trouble x would prefer one trip on the day instead on trying to rush two trips into one day as can't properly look around the place would still be value for money with one trip per day

23 agosto 2026
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Risposta di Alfaholidays

Hi Stephen, thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay at the Hotel Royal, particularly the excellent food and helpful staff. We appreciate your comments regarding the excursion programme and understand that having two trips in one day can make the visits feel rushed. We will pass your suggestion of allowing more time at one destination per day onto the relevant team for future consideration. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.

Valutata 5 stelle su 5

Lovely Stay at Alvaston Hall

I'd never done a coach trip before but I definitely will again! It was so lovely not having to drive. Michelle, our coach driver, was great - always cheerful. I felt very safe with her at the wheel. We had two days out, one to Chester (lovely city) and the other to Llangollan (shame it rained). The hotel was great. I've been to other Warner's hotels before and Alvaston Hall didn't disappoint. I thoroughly enjoyed the entertainment in the evenings and we took part in the various quizzes. The ouside games were great, ranging from Connect 4 to velcroed-ball darts to mini-golf. I enjoyed an hours stroll around the grounds which were quite undulating but very interesting (there used to be a nine-hole golf course). The food was very good although we just stayed in the Market Kitchen which is mainly self service.

24 agosto 2026
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Risposta di Alfaholidays

Hi Paige, thank you for taking the time to leave us a review. We are pleased that your first coach holiday was such an enjoyable experience and that being able to relax without having to drive made such a difference. It is lovely to hear that you felt safe and well looked after by your coach driver, and that you enjoyed the visits to Chester and Llangollen. We are also glad Alvaston Hall lived up to your expectations, with enjoyable entertainment, quizzes, activities, grounds and very good food all adding to your stay. Thank you for your kind comments, and we hope to welcome you on another Alfa Holiday soon.

Valutata 5 stelle su 5

Fort William - Croit Anna Hotel

Coaches are comfortable. The driver (Josh) was excellent, fun, informative & caring. We went to Fort William, stopping at the Croit Anna hotel. Whilst the hotel is dated it is due to have quite a bit of refurbishment done, but the staff are welcoming and the food was good despite previous comments I'd heard.
Alpha holidays are good value for money, highly recommend them.

23 agosto 2026
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Risposta di Alfaholidays

Hi Joanne, thank you for taking the time to leave us a review. We are pleased that you enjoyed the comfortable coach journey and found your coach driver fun, informative and caring throughout your Alfa Holiday. It is also good to hear that the staff at the Croit Anna Hotel were welcoming and that you enjoyed the food, despite the hotel being in need of some updating. We appreciate your recommendation and are pleased that you found your holiday good value for money. We hope to welcome you on another Alfa Holiday soon.

Valutata 5 stelle su 5

Excellent holiday to Fort…

Excellent holiday to Fort William/Jacobite/Mull/Inverness. Hotel interior was good, but exterior in need of TLC (I understand it's having a refurb in 2027).
Josh our driver was excellent as well.

23 agosto 2026
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Risposta di Alfaholidays

Hi Helen, thank you for taking the time to leave us a review. We are pleased that you enjoyed your Alfa Holiday to Fort William, including the Jacobite, Mull and Inverness, and that you found the hotel interior comfortable. We appreciate your comments regarding the exterior of the hotel and will pass this feedback onto the relevant team for future consideration. It is also lovely to hear that your coach driver provided such an excellent service throughout your trip. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.

Valutata 5 stelle su 5

Had a fantastic time in Ireland

Had a fantastic time in Ireland, would highly recommend and definitely booking again.

23 agosto 2026
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Risposta di Alfaholidays

Hi Morley, thank you for taking the time to leave us a review. We are pleased that you had such a fantastic Alfa Holiday in Ireland and that you would happily recommend us. It is great to hear that you are already planning to book again, and we look forward to welcoming you on another Alfa Holiday soon.

Valutata 5 stelle su 5

The week in Wales was great

The week in Wales was great , hotel lovely , meals good but not to everyone’s taste, staff all very helpful.
Our driver Brett was excellent he was very informative ,
funny and couldn’t be more helpful.
Our only complaint was journey there and back we felt two 45 minute breaks was not enough time for disabled to stand in queue for meal and toilet break in approx 9hour journey. Apart from that great holiday and will certainly be booking another holiday with Alpha.

23 agosto 2026
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Risposta di Alfaholidays

Hi Sheena, thank you for taking the time to leave us a review. We are pleased that you enjoyed your week in Wales, with a lovely hotel, helpful staff and an informative and entertaining coach driver all contributing to your Alfa Holiday. We appreciate your comments regarding the meals and are sorry that the comfort breaks on the outward and return journeys felt too short, particularly for disabled passengers needing extra time for refreshments and toilet facilities. We will pass this feedback onto the relevant team for review. It is lovely to hear that you still had a great holiday overall and are planning to book with us again. We look forward to welcoming you on another Alfa Holiday soon.

Valutata 5 stelle su 5

Lovely hotel

Lovely hotel, exellent accomodation, the waiter David was outstanding. Enjoyed the trips out.

31 agosto 2026
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Risposta di Alfaholidays

Hi Terence, thank you for taking the time to leave us a review. We are pleased that you enjoyed the lovely hotel, excellent accommodation and the service from the restaurant team. It is also good to hear that you enjoyed the excursions during your Alfa Holiday. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.

Valutata 5 stelle su 5

A holiday with a difference

Our journey was made excellent by the politeness and professionalism of our driver. The hotel staff were polite and helpful and the hotel was of good standard, although a little tired in places and unfortunately it is not sited in the best place if you want a walk after dinner. The food was good and portion sizes excellent. The itinery of the holiday was amazing.

24 agosto 2026
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Risposta di Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the professional service from your coach driver, the polite and helpful hotel staff, the good food and generous portions, as well as the excellent holiday itinerary. We appreciate your comments regarding the hotel feeling a little tired in places and its location being less suitable for an evening walk, and will pass this feedback onto the relevant team for future consideration. We are glad you had an enjoyable Alfa Holiday overall and hope to welcome you on another Alfa Holiday soon.

Valutata 5 stelle su 5

Driver Jim was excellent with knowledge…

Driver Jim was excellent with knowledge of area and more. Made all the excursions a pleasure. Hotel area and staff were great, just the room let it down but did not let it spoil the holiday.

23 agosto 2026
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Risposta di Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that your coach driver’s knowledge helped make the excursions so enjoyable and that you were happy with the hotel location and friendly staff. We are sorry that the room did not quite meet the same standard, although it is good to hear that this did not spoil your Alfa Holiday. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.

Valutata 5 stelle su 5

Traveled some miles but worth it!

Great driver (Roger) three great hotels and trip experiences well worth the miles we traveled to see them. Will definitely choose Alfa again.

23 agosto 2026
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Risposta di Alfaholidays

Hi Jo, thank you for taking the time to leave us a review. We are pleased that you enjoyed the service from your coach driver, the three hotels and the varied trip experiences throughout your Alfa Holiday. It is great to hear that you felt the journey was well worth it and that you would choose Alfa again. We appreciate your comments and look forward to welcoming you on another Alfa Holiday soon.

Valutata 5 stelle su 5

It was our 1st time travelling with…

It was our 1st time travelling with Alfa, and would definitely book again. We had a lovely driver called Gary he was with us through out the week and he was very informative about the places we visited. The staff in the hotel where very good as well,our only complaint was that the lift to the dining room which was on the lowest floor broke down and caused quite a few of us with walking difficulties a problem having to go up and down the stairs. Overall though our experience was good.

23 agosto 2026
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Risposta di Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that your first Alfa Holiday was such a positive experience and that you would happily book with us again. It is lovely to hear that your coach driver was informative throughout the week and that the hotel staff also looked after you well. We are sorry that the lift to the dining room was out of order, particularly as this caused difficulty for guests with limited mobility, and we will pass your feedback onto the hotel team for review. We appreciate your comments and look forward to welcoming you on another Alfa Holiday soon.

Valutata 4 stelle su 5

Gluten free food great

Gluten free food great. Staff wonderful. A nice hotel all round. We will come again.
Only thing we were disappointed with, we paid for a sea view room. True it did face the sea only trouble you couldn't sit and look out of window. To me a sea view window is a bay window so nearly spending £90 + pounds was a waste of money on that room.

23 agosto 2026
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Risposta di Alfaholidays

Hi Steven, thank you for taking the time to leave us a review. We are pleased that you enjoyed the gluten-free food, wonderful staff and the hotel overall, and it is lovely to hear that you would like to return. We are sorry, however, that the sea view room did not meet your expectations, particularly given the additional supplement paid and the limited opportunity to sit and enjoy the view. We will pass your comments regarding the room and sea view supplement onto the hotel team for review. We appreciate your feedback and look forward to welcoming you back on another Alfa Holiday.

Valutata 5 stelle su 5

Good holiday

I found it hard going up and down the stairs , but over all hotel was good and the staff very good, the driver name was JOSH he was very good l would give him 10 out of 10 for his driving and friendness and overall l enjoyed the holiday

29 agosto 2026
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Risposta di Alfaholidays

Hi Brian, thank you for taking the time to leave us a review. We are pleased that you enjoyed your Alfa Holiday overall and found both the hotel staff and your coach driver friendly and helpful. We are sorry that using the stairs was difficult and appreciate how this can affect guests with mobility concerns. We will pass your comments regarding accessibility onto the hotel team for future consideration. We appreciate your feedback and hope to welcome you on another Alfa Holiday soon.

Valutata 4 stelle su 5

A well oiled machine thats Alfa.

A well oiled machine thats Alfa.
The staff were friendly and helpful from the start,especially our driver Dave. Your cases are taken to your room as soon as they came off the coach.
A good selection of meals to choose from breakfast and tea time.
The area was fabulous Cornwall and all the included trips we're well worth it.
My only criticism was that our bedroom was too small for anyone with accessibility problems, but we managed even having a laugh about it.
Our coach was full of characters who helped us laugh along the way.
Dave well. An excellent and knowledgeable driver. Tiny country lanes accessed with ease.
We have been many times with Alfa from Scotland to Isle of Wight and always had a great holiday. Thank you.

22 agosto 2026
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Risposta di Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you once again enjoyed your Alfa Holiday, from the friendly and helpful staff and efficient luggage arrangements to the good choice of meals and enjoyable excursions around Cornwall. It is also lovely to hear that your coach driver was knowledgeable, skilful and helped make the journeys so enjoyable. We appreciate your comments regarding the size of the bedroom and understand how this could make things more difficult for guests with accessibility needs, so we will pass this feedback onto the hotel team for future consideration. Thank you for your continued support over many Alfa Holidays, and we hope to welcome you away with us again soon.

Valutata 5 stelle su 5

hotel ,hotel staff.coach driver

23 agosto 2026
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Risposta di Alfaholidays

Hi Patricia, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel and received such good service from both the hotel team and your coach driver. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.

Valutata 5 stelle su 5

We arrived home on Friday after an…

We arrived home on Friday after an amazing holiday with Alfa. We did the Royal London tour. 
Our driver Calum was brilliant 🤩 he’s one of the best and most certainly a credit to Alfa.
We stayed at the Denham Grove Hotel and although the location is a little remote we were really pleased with what the hotel had to offer. The staff were very attentive and the choice of food available at the buffet was very enjoyable, we were also extremely pleased with our room.
The guided tour of London with tour guide Tim combined with our driver Calum’s knowledge of the best routes to take to make the most out of our visit made it an extremely enjoyable and memorable experience.
We also really enjoyed our visit to Buckingham Palace, St Albans, Windsor and Windsor Castle.
For us this was the perfect holiday.
Thank you Alfa 😊

24 agosto 2026
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Risposta di Alfaholidays

Hi Jan, thank you for taking the time to leave us a review. We are pleased that you had such an enjoyable Royal London Alfa Holiday and that your coach driver’s knowledge, professionalism and helpfulness made such a positive difference throughout the trip. It is also lovely to hear that you were happy with the Denham Grove Hotel, particularly the attentive staff, enjoyable buffet selection and comfortable room. We are glad the guided London tour, Buckingham Palace, St Albans, Windsor and Windsor Castle all helped make the holiday so memorable. We really appreciate your kind comments and are delighted that this felt like the perfect holiday for you. We hope to welcome you on another Alfa Holiday soon.

Valutata 5 stelle su 5

Good weather

Good weather, good food and good company, that was my holiday in Eastbourne with Alfa travel. I will definitely book with them again.

22 agosto 2026
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Risposta di Alfaholidays

Hi Sandra, thank you for taking the time to leave us a review. We are pleased that you enjoyed your Alfa Holiday in Eastbourne, with good weather, enjoyable food and great company all adding to your time away. It is lovely to hear that you would definitely travel with us again, and we look forward to welcoming you on another Alfa Holiday soon.

Valutata 5 stelle su 5

We had a lovely time

The driver was excellent as were the trips - although just 4 hours in Durham didn't feel like a whole day visit. Another time we would catch the train back to Newcastle.
The hotel was generally very good but evening mealtimes were somewhat chaotic - potatoes were absent from one dish leaving it little more than a starter.
The hotel staff were really helpful, though.
It was great to be able to get into Newcastle city centre each evening.

24 agosto 2026
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Risposta di Alfaholidays

Hi Elaine, thank you for taking the time to leave us a review. We are pleased that you enjoyed the excursions, excellent service from your coach driver and the convenience of being able to visit Newcastle city centre in the evenings. We appreciate your comments regarding the time allowed in Durham and understand that four hours may have felt shorter than expected for a full-day visit. We are also sorry that the evening meal service was sometimes disorganised and that one meal was incomplete, although it is good to hear that the hotel staff were helpful throughout. We will pass your feedback onto the relevant teams for review and future consideration. We hope to welcome you on another Alfa Holiday soon.

Valutata 5 stelle su 5

Alfa are the no 1 tour operator

Journey smooth driver keith kept us well informed and was pleasant all the time. Good trips but 2 hours in portree with not a lot to do and see maybe another extra tour to like dunvegan

Meals were adequate but would have preferred choice of chips or potatoes.
Also the Salmon i had i. The thursday had a great big bone in it which put me off .and green peashoots or similar with every meal

24 agosto 2026
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Risposta di Alfaholidays

Hi Rhona, thank you for taking the time to leave us a review. We are pleased that your journey was smooth and that your coach driver kept everyone well informed and made the trip enjoyable. We also appreciate your comments regarding the excursions, particularly the time spent in Portree, and your suggestion of including an additional visit such as Dunvegan. We are sorry that the meal choices did not fully meet your expectations and that finding a large bone in the salmon affected your enjoyment of the meal. We will pass your feedback regarding the excursions and catering onto the relevant teams for review and future consideration. We hope to welcome you on another Alfa Holiday soon.

Valutata 5 stelle su 5

Real Value for Money.

We travelled to Melrose, we were picked up from our local location by one of the lovely Alfa drivers, Debbie, and were taken to the well organised Reading interchange where we had time to have a snack while the Alfa team put our cases on the coach to Melrose.
Russell, was our driver for the next week, he was a knowledgeable and friendly driver.
Our Trips out were excellent. The Hotel staff were attentive, good evening entertainment. The food, for what we paid a varied selection.
In a nutshell you just can’t get better value for money, in my opinion.
I’ve already booked another holiday for next year!

This may not be of interest to most people but Alfa are most accommodating for overseas travellers, as myself, and make bookings really easy via emails. Excellent customer service. 👏

29 agosto 2026
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Risposta di Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that your journey to Melrose was so well organised, from the local pickup and smooth interchange at Reading to the helpful service from your coach drivers throughout the week. It is also lovely to hear that you enjoyed the excursions, attentive hotel staff, evening entertainment and varied food selection, and that you felt your Alfa Holiday offered such excellent value for money. We really appreciate your comments about the ease of booking from overseas and the customer service you received. It is great to hear that you have already booked another holiday for next year, and we look forward to welcoming you back.

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