Booking was easy, pick ups on time, coach (3rd party) and driver were excellent. Hotel rather dated but clean - good location and staff were the very best. Good altho limited selection of evening m... Leggi di più
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Coach driver very friendly & approachable. Hotel definitely looking tired & bathroom definitely needs maintenance. Luggage labels NEVER arrived so had to make my own..was told to collect at Skelton L... Leggi di più
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We were on the trip to Newquay 130YN Exceptional Value with three excursions included amazing. Fabulous holiday from beginning to end. The coach driver Tony Parnham looked after all passengers of al... Leggi di più
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Had a fantastic time at the Eliot celebrating my 50th birthday. Coach driver Trevor was brilliant. The room was lovely. Food great. Entertainment a bit dated. Staff very helpful. Hotel was welcoming.... Leggi di più
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4,6
Eccellente
5K recensioni
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Our first time with Alfa
Our first time with Alfa. We had a friend who recommended them and we booked Fort William on the 23rd August. Out driver Josh was an absolute star,funny caring and a very polite young man. Nothing too much trouble and for those with mobility issues he helped in anyway he could. I fear he may have spoilt us for future holidays. Alfa he's a keeper. Hotel Croit Anna a little tired but the staff went all out to make our stay enjoyable. Thank you Alfa and Josh we will be going with you again in the future.H longhorn & S Robinson.
23 agosto 2026
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Risposta di Alfaholidays
Hi Howard, thank you for taking the time to leave us a review. We are pleased that your first Alfa Holiday was such an enjoyable experience and that your coach driver made such a positive impression with his humour, care and support for guests with mobility needs. It is also good to hear that, although the Croit Anna Hotel felt a little tired in places, the staff worked hard to make your stay enjoyable. We really appreciate your kind comments and are delighted to hear that you plan to travel with us again. We look forward to welcoming you on another Alfa Holiday in the future.
Great location
Great location, lovely area, beautiful hotel right in the centre of town, good excursions, driver and hotel staff excellent.
22 agosto 2026
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Risposta di Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel’s central location, the lovely surrounding area and the excursions during your Alfa Holiday. It is also great to hear that both your coach driver and the hotel staff provided such excellent service. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
A most enjoyable short break away
23 agosto 2026
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Risposta di Alfaholidays
Hi Philip, thank you for taking the time to leave us a review. We are pleased that you had such an enjoyable short break with Alfa. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
Isle of Wight experience.
Coach experience very good, prompt and comfortable.
Hotel was comfortable, food very good and good choice. Entertainment appreciated and bar acceptable.
The only problem was the hills in IOW which we did not appreciate, mobility problems!!
Ferry journies were excellent.
22 agosto 2026
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Risposta di Alfaholidays
Hi Robert, thank you for taking the time to leave us a review. We are pleased that you enjoyed the prompt and comfortable coach journey, the hotel, very good food, entertainment and smooth ferry crossings during your Alfa Holiday. We are sorry that the hilly terrain on the Isle of Wight made getting around more difficult with mobility issues, and we appreciate you highlighting this. We are glad you had an enjoyable break overall and hope to welcome you on another Alfa Holiday soon.
Holiday great until return 4hour delay…
Holiday great until return 4hour delay due to coach tyre puncture. I know the is is not your fault but a company your size must have had this problem before and should have had priority in emergency call out. Also along with most passengers picked up in Sutton Codlfield are not happy with the pick up point as you will see from previous correspondence such that am looking at alternative companies for next year.
26 agosto 2026
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Risposta di Alfaholidays
Hi Jean, thank you for taking the time to leave us a review. We are pleased that you enjoyed your Alfa Holiday overall, although we are sorry to hear how much the four-hour delay following the coach puncture affected your return journey. We appreciate that, while the puncture itself was outside our control, the length of the delay and the emergency response will have been very frustrating. We also understand your concerns regarding the Sutton Coldfield pickup point, particularly as this has been raised previously, and we will pass your comments onto the relevant team for review. We are disappointed to hear that these issues have left you considering alternative companies for next year and hope we have the opportunity to welcome you on another Alfa Holiday in the future.
My holiday
I like that I don’t see my case till I get to the room and from the driver to the staff that they are very friendly and very helpful I go to the same hotel every year
28 agosto 2026
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Risposta di Alfaholidays
Hi Katherine, thank you for taking the time to leave us a review. We are pleased that you appreciate the convenient luggage service and the friendly, helpful service from both the coach driver and hotel staff. It is lovely to hear that you return to the same hotel each year, and we really appreciate your continued support. We look forward to welcoming you back on another Alfa Holiday soon.
First time with alfa couldn't fault it…
First time with alfa couldn't fault it hotel Queensway in Eastbourne was lovely..
The connection coach coming home from bowburn to Peterlee the wait was not pleasant and the driver wasn't sure what he was doing..
But I've booked up again for the Isle of Wight..
22 agosto 2026
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Risposta di Alfaholidays
Hi Jean, thank you for taking the time to leave us a review. We are pleased that your first Alfa Holiday was such an enjoyable experience and that you were happy with the Queensway Hotel in Eastbourne. We are sorry, however, that the wait for your connecting coach at Bowburn was unpleasant and that the onward journey to Peterlee did not feel as well organised as it should have. We will pass your comments onto the relevant team for review. It is lovely to hear that this has not put you off travelling with us and that you have already booked your next Alfa Holiday to the Isle of Wight. We look forward to welcoming you back.
Alpha has a perfect package....
A local pick up point and good facilities at Burtonwood.
Our driver Kevin for the entire trip was really friendly. Very knowledgeable about the area. He cared about everyone.
The hotel - Bayshore, was very well organised. The staff, food, entertainment, bedroom was a very high professional standard.
22 agosto 2026
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Risposta di Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you found the local pickup convenient and the facilities at Burtonwood good, and that your coach driver was friendly, knowledgeable and caring throughout your Alfa Holiday. It is also lovely to hear that the Bayshore Hotel was so well organised and that the staff, food, entertainment and bedroom all met such a high standard. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
Apart from long journey down cromer via…
Apart from long journey down cromer via Cambridge.the holiday was well organised.hotel beautiful food good and well presented.we where well looked after.particulary enjoyed cruise on broads.weather amazing.just got some before thunderstorm started.
28 agosto 2026
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Risposta di Alfaholidays
Hi Jennifer, thank you for taking the time to leave us a review. We are pleased that you found your Alfa Holiday well organised and enjoyed the beautiful hotel, good food and attentive service. It is also lovely to hear that the Broads cruise was a particular highlight and that you were lucky with the weather during your stay. We appreciate your comments regarding the long journey to Cromer via Cambridge and will pass this feedback onto the relevant team for future consideration. We hope to welcome you on another Alfa Holiday soon.
Risposta di Alfaholidays
Hi Morag, thank you for taking the time to leave us a review. We are pleased that you found the hotel very clean and the staff friendly and helpful throughout your stay. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
Even though there was a motorway…
Even though there was a motorway closure and we arrived at our hotel 3 hours later.. the driver Derek was keeping us informed as to an ETA .. the meal was served later especially for us and was Lovley and fresh.!
21 agosto 2026
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Risposta di Alfaholidays
Hi Rose, thank you for taking the time to leave us a review. We are pleased that, despite the motorway closure and delayed arrival, your coach driver kept everyone well informed throughout the journey. It is also lovely to hear that the hotel team accommodated the late arrival with a fresh meal ready for you. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
The staff at Shanklin hotel especially…
The staff at Shanklin hotel especially our waiter Reece and the bar staff.
Thank you for a lovely holiday.
23 agosto 2026
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Risposta di Alfaholidays
Hi Jocelyn, thank you for taking the time to leave us a review. We are pleased that you had such a lovely Alfa Holiday at the Shanklin Hotel and that the restaurant and bar teams helped make your stay so enjoyable. We really appreciate your kind comments and hope to welcome you on another Alfa Holiday soon.
Fantastic Edinburgh tattoo trip
Fantastic Edinburgh tattoo trip. The tours were great and one was unexpected. I always wanted to visit Holy Island. I was delighted when the extra trip on the last day was chosen as our destination . Our driver Derek was very funny and friendly and was always happy to help. The hotel was clean and comfortable. The only letdown for me was as I have dietary restrictions there wasn’t an awful lot for me to eat, however the staff in the restaurant did everything to make sure they would try and accommodate me with an alternative. Lovely people. Great holiday! Thanks
19 agosto 2026
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Risposta di Alfaholidays
Hi Hilary, thank you for taking the time to leave us a review. We are pleased that you enjoyed the Edinburgh Tattoo trip, the excursions and the unexpected visit to Holy Island, which made the holiday even more memorable. It is also lovely to hear that your coach driver was friendly, entertaining and helpful throughout, and that you found the hotel clean and comfortable. We are sorry that the choice for your dietary requirements was limited, although we are glad the restaurant team did their best to provide suitable alternatives. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
had a fantastic week in great yarmouth…
had a fantastic week in great yarmouth all the staff was great lovely food lee was a great driver made us laugh lovely days trips out
17 agosto 2026
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Risposta di Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you had a fantastic week in Great Yarmouth and enjoyed the friendly staff, lovely food and enjoyable days out. It is also great to hear that your coach driver helped make the journeys fun and entertaining. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
We had a lovely holiday.
19 agosto 2026
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Risposta di Alfaholidays
Hi Robert, thank you for taking the time to leave us a review. We are pleased that you had a lovely Alfa Holiday and hope to welcome you on another Alfa Holiday soon.
Single room very good
Single room very good, plenty of space. Bathroom looked as if it had been recently updated. Hotel staff very pleasant and helpful.
19 agosto 2026
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Risposta di Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you were happy with your spacious single room and the updated bathroom, and that you found the hotel staff pleasant and helpful throughout your stay. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
Excellent holiday made by the attentive staff and location.
The staff throughout the hotel were very friendly helpful and attentive. Our bedroom was cleaned daily and spotless along with the rest of the hotel. We were self drive so we didn’t experience the coach part.
16 agosto 2026
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Risposta di Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed your self-drive stay and found the hotel team friendly, helpful and attentive throughout. It is also lovely to hear that your bedroom was kept spotless each day and that the same high standard of cleanliness was evident across the hotel. We appreciate your comments and hope to welcome you back again soon.
Everything was fine
everything was fine, journey down was easy and our room was the best we have ever had with great views and plenty of room. meals and service were poor on the first two days but improved after that. two very good trips out and good entertainment each evening.
19 agosto 2026
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Risposta di Alfaholidays
Hi Robert, thank you for taking the time to leave us a review. We are pleased that you had an easy journey, a spacious room with great views, two enjoyable excursions and good evening entertainment during your Alfa Holiday. We are sorry that the meals and service did not meet expectations during the first couple of days, although it is good to hear that this improved as your stay went on. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
Well I must say the driver David was…
Well I must say the driver David was the star of the show, his personality and knowledge was outstanding, trips were very interesting,
The hotel was good but I was a little disappointed as had to change room as I did say I had walking difficulties and I paid for upgrade but second room needed to be decorated as flood marks and ceiling paper pealing the only positive was the stunning view ,
Food fabulous, staff was very perfessional and entertainment was good , all round the holiday was good .
16 agosto 2026
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Risposta di Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the excursions, food, professional staff and good entertainment during your Alfa Holiday, and that your coach driver’s personality and local knowledge made such a positive impression. We are sorry, however, that your original room was not suitable given your walking difficulties and that the replacement room showed signs of wear despite the upgrade paid for. We are glad the stunning view was a positive, and we will pass your comments regarding the room allocation and condition onto the hotel team for review. We appreciate your feedback and hope to welcome you on another Alfa Holiday soon.
The Melrose hotel is welcoming
The Melrose hotel is welcoming and clean, we had a refurbished room that had a large bathroom with a shower.
Staff were always on hand to assist when needed.
Our coach driver Rob (not and Alfa coach) was brilliant, he engaged with everyone travelling and made the journeys interesting and fun. His coach was clean and comfortable.
Highlight for us was the Edinburgh tattoo, but our other visits were good too.
15 agosto 2026
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Risposta di Alfaholidays
Hi Pauline, thank you for taking the time to leave us a review. We are pleased that you found the Melrose Hotel welcoming and clean, and that you enjoyed your refurbished room and spacious bathroom. It is also lovely to hear that the hotel staff were helpful and that your coach driver made the journeys interesting and enjoyable in a clean and comfortable coach. We are glad the Edinburgh Tattoo was a particular highlight and that you also enjoyed the other visits during your Alfa Holiday. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
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