Booking was easy, pick ups on time, coach (3rd party) and driver were excellent. Hotel rather dated but clean - good location and staff were the very best. Good altho limited selection of evening m... Leggi di più
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We were on the trip to Newquay 130YN Exceptional Value with three excursions included amazing. Fabulous holiday from beginning to end. The coach driver Tony Parnham looked after all passengers of al... Leggi di più
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Had a fantastic time at the Eliot celebrating my 50th birthday. Coach driver Trevor was brilliant. The room was lovely. Food great. Entertainment a bit dated. Staff very helpful. Hotel was welcoming.... Leggi di più
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Coach driver very friendly & approachable. Hotel definitely looking tired & bathroom definitely needs maintenance. Luggage labels NEVER arrived so had to make my own..was told to collect at Skelton L... Leggi di più
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4,6
Eccellente
5K recensioni
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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PERFECT HOLIDAY
Holidays with Alfa are perfect and this one to Cromer was no exception. Hotel, staff, food, entertainment all first class. Our driver Anthony was brilliant - wonderful sense of humour, very helpful and knowledgeable - and most of all a safe driver.
30 agosto 2026
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Risposta di Alfaholidays
Hi Ros, thank you for taking the time to leave us a review. We are pleased that you enjoyed another Alfa holiday, with the hotel, friendly staff, excellent food and entertainment all making your stay in Cromer so enjoyable. We are also glad your coach driver provided such helpful, knowledgeable and entertaining service while ensuring everyone travelled safely. We really appreciate your continued support and hope to welcome you on another Alfa holiday soon.
The personal touch and care make Alfa stand out as a holiday company
I like the personal touch, which was well indicated by the telephone contact when there was an unavoidable delay with the coach. Plus, the friendly driver made it an enjoyable journey. The hotels are always good, some better than others. The room was a basic single one, but comfortable; the hotel staff were friendly. Food can be variable depending on the hotel. This time at the Queens Hotel in Blackpool I was a bit disappointed with the meals, but that could have been due to my expectations because the last time I was there the food was excellent, better than a five-star hotel, this time I reckon there may have been a change of chef which led to my disappointment at a lower standard. However, most of the meals were acceptable with a few exceptions. Breakfasts were always good but the evening meals less so. The waiter service was excellent and our waiter, Robertson, couldn't do enough to ensure we were satisfied. On the whole I enjoy travelling on holiday with Alfa.
30 agosto 2026
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Risposta di Alfaholidays
Thank you so much for taking the time to share such a detailed review, and for your continued loyalty in travelling with us.
We're really pleased to hear that our personal touch made a difference, especially with the phone call during the coach delay. Keeping our customers informed, even when things don't go entirely to plan, is something we care about, so it's great to know that came through. We'll also be sure to pass on your kind words to your driver.
It's lovely to hear the hotel staff were friendly and that your room, while basic, was comfortable.
Regarding the meals at the Queens Hotel in Blackpool, thank you for your honesty and for the context around your previous visit. We're sorry the evening meals didn't quite hit the same standard this time, and a change of chef may well explain the difference you noticed. We'll be feeding this back to the hotel, as consistency matters to us just as much as it does to you.
We're delighted that Robertson took such good care of you at mealtimes. It's always wonderful to hear when a team member goes above and beyond, and we'll make sure he knows how much his service was appreciated.
Thank you again for your thoughtful review. We look forward to welcoming you on your next holiday with Alfa.
The Isle of Wight was all right
We have been on a number of Alfa trips but this was perhaps the best because of the standard of the food, we know that all Alfa hotels offer the same menu but the presentation and quality of the cooking was by far the best we have experienced.
The journey, though long passed by very quickly aided by Richards "jokes" , he will be missed.
Definitely our most enjoyable Alfa holiday, even the time spent at Bowburn interchange was cut to a minmum.
5 settembre 2026
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Risposta di Alfaholidays
Hi Wilfred, thank you for taking the time to leave us a review. We are pleased that this was one of your most enjoyable Alfa holidays, particularly due to the excellent quality, cooking and presentation of the food. It is also lovely to hear that the long journey passed quickly thanks to your coach driver’s humour and that your time at the interchange was kept to a minimum. We really appreciate your continued support over the years and hope to welcome you on another Alfa holiday soon.
Value for money and friendly staff
Value for money and friendly staff
29 agosto 2026
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Risposta di Alfaholidays
Hi Margaret, thank you for taking the time to leave us a review. We are pleased that you found your stay good value for money and enjoyed the friendly service from our team. We appreciate your comments and hope to welcome you back again soon.
The driver, Anthony.
The driver, Anthony, was very good. Informative, funny, considerate.
The hotel was good, though the food wasn't as good as previous Alfa holidays. This won't tho, put us off booking with Alfa again.
Some of the excursions, day in Norwich, especially, need reassessing.
30 agosto 2026
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Risposta di Alfaholidays
Hi Sue, thank you for taking the time to leave us a review. We are pleased that you enjoyed the service from your coach driver and found him informative, considerate and entertaining throughout your holiday. We are also glad that you had a good stay at the hotel, although we are sorry that the food did not quite match the standard you have experienced on previous Alfa holidays. We appreciate your comments regarding the excursions, particularly the day in Norwich, and will pass your feedback onto the relevant team for future consideration. We are pleased this has not put you off travelling with us again and hope to welcome you on another Alfa holiday soon.
Hotel in nice spot.
Nice hotel,not right in the town,quiet area,staff work hard and are friendly.Lovely walk from hotel along the huge promenade.Lots of little cafes.
Town a bit sad like most other seaside towns.
30 agosto 2026
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Risposta di Alfaholidays
Hi Sandra, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel’s peaceful location, the friendly and hardworking staff, and the pleasant promenade walk with plenty of cafés along the way. We appreciate your comments about the town itself and hope you still enjoyed your time away overall. We hope to welcome you back again soon.
The whole holiday from the time we got…
The whole holiday from the time we got on the coach was lovely a smooth journey to our hotel a nice room with an easy walk in shower that works windows that open to keep the room aired with fresh air comfortable bed and excellent choice of food and friendly waiters and waitresses
Our driver was great took us to some great interesting places very knowledgeable and we loved it
Just got back Saturday from Isle of Wight definitely holiday with you again
30 agosto 2026
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Risposta di Alfaholidays
Hi Ros, thank you for taking the time to leave us a review. We are pleased that you had such an enjoyable holiday to the Isle of Wight, from the smooth coach journey and comfortable room to the excellent choice of food and friendly restaurant service. It is also lovely to hear that the walk-in shower and opening windows helped make your room comfortable throughout your stay. We are glad you enjoyed the excursions and appreciated your coach driver’s knowledge along the way. Thank you for choosing Alfa Holidays, and we look forward to welcoming you on another holiday with us soon.
Great holiday on the Isle of Man the…
Great holiday on the Isle of Man the hotel was nice and the food was great and plenty of it, we asked for a room with some kind of view but we were put out the back in a small room with white film over the bottom of the window so we couldn’t see out at all !! the manager said he would move us when he was able to but for the last night it didn’t seem worth it.
Neil our driver went above and beyond to help us all even on his day off when he told us about ticket you can get for the electric railway and horse drawn carriage and you could use this all day for the buses as well.Neil was a very good driver and took us to some really nice places
to see the Laxly wheel and the horse sanctuary which was lovely and he stopped at a shopping village as well
we would definitely like Neil as a driver again.
Keep up the good work Neil your a credit to Alfa
1 settembre 2026
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Risposta di Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed your Isle of Man holiday, particularly the hotel, plentiful food and varied excursions. We are also glad your coach driver was so helpful, knowledgeable and attentive throughout your stay, including sharing useful local travel information and helping you make the most of your time on the island. We are sorry that your room did not offer the view you had hoped for and appreciate that moving for just the final night would have caused further inconvenience. We will pass your comments regarding the room allocation onto the hotel team for review. Thank you for your kind comments, and we hope to welcome you on another Alfa holiday soon.
We enjoyed our holiday very much
We enjoyed our holiday very much. Arrangements were easy and we had a lovely drive to Torquay from our local pickup. The hotel and room was spacious and the staff were very friendly. Excellent food choice. Clean. Entertainment was mixed. The excursions were well received and organized. Would definitely recommend.
30 agosto 2026
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Risposta di Alfaholidays
Hi Jacqueline, thank you for taking the time to leave us a review. We are pleased that you enjoyed your holiday to Torquay, from the easy arrangements and pleasant journey to the spacious hotel, friendly staff, cleanliness and excellent choice of food. It is also good to hear that the excursions were well organised and enjoyed, although we appreciate your comments regarding the mixed entertainment. Thank you for your recommendation, and we hope to welcome you on another Alfa Holiday soon.
Lovely holiday
We had a 3rd party coach which was great as was the driver. We could have done with a bit more time at Longleat as I didnt get time to see all that I would have like to. Noahs Ark Zoo Farm would have been a nice stop for me in stead of Bristol. Staff were all lovely and food was good.
26 agosto 2026
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Risposta di Alfaholidays
Hi Bev, thank you for taking the time to leave us a review. We are pleased that you enjoyed the coach journey, friendly driver, lovely staff and good food during your Alfa Holiday. We appreciate your comments regarding the time available at Longleat and your suggestion of Noah’s Ark Zoo Farm as an alternative stop to Bristol, and will pass your feedback onto the relevant team for future consideration. We hope to welcome you on another Alfa Holiday soon.
Great short break
Great driver (Dave)very pleasant and knowledgeable about the area's.
Lovely hotel and staff that couldn't do enough for us .
Good trips
31 agosto 2026
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Risposta di Alfaholidays
Hi Graham, thank you for taking the time to leave us a review. We are pleased that you enjoyed your Alfa Holiday, with a pleasant and knowledgeable coach driver, a lovely hotel, helpful staff and enjoyable excursions all contributing to your stay. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
the driver John
the driver John, was informative and even cracked jokes along the way, very professional. have already booked another holiday for next year well done
29 agosto 2026
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Risposta di Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that your coach driver was informative, professional and entertaining throughout your Alfa Holiday. It is great to hear that you have already booked another holiday with us for next year, and we look forward to welcoming you back.
Every thing ran smoothly.
Every thing ran smoothly.
We were kept informed.
The driver was friendly and professional and took everything in his stride.
Food and accommodation was good.
The balance was just right for us as we had a bit of free time to do our own thing on a couple of days.
4 settembre 2026
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Risposta di Alfaholidays
Hi David, thank you for taking the time to leave us a review. We are pleased that everything ran smoothly and that you felt well informed throughout your Alfa Holiday. It is also good to hear that your coach driver was friendly and professional, and that you enjoyed the food and accommodation. We are especially pleased that the balance of excursions and free time suited you well and gave you the opportunity to explore at your own pace. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
Hotel nice ,lovely room with sea view.
Hotel nice ,lovely room with sea view.
Nice trips and free time to explore the resort.
29 agosto 2026
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Risposta di Alfaholidays
Hi Ann, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel, your lovely sea view room, the excursions and having some free time to explore the resort at your own pace. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
West Sussex at its best
The trips out were exceptional; whilst staying at Bognor Regis in West Sussex we visited Worthing - my first time here and I was very impressed (in fact, it would be nice to actually have an Alfa holiday here); Arundel - a lovely touristy place; took a ride on the Watercress Line heritage railway which was most enjoyable AND visited Winchester. Rather a lot in a 5 day holiday.
The hotel was good and the food exceptional in taste, choice and quantity.
29 agosto 2026
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Risposta di Alfaholidays
Hi Jandy, thank you for taking the time to leave us a review. We are pleased that you enjoyed such a varied programme of excursions during your Alfa Holiday in Bognor Regis, including visits to Worthing, Arundel, the Watercress Line and Winchester. It is also lovely to hear that the hotel was good and that you found the food exceptional for its taste, choice and quantity. We appreciate your suggestion about Worthing as a future Alfa destination and will pass this feedback onto the relevant team for future consideration. We hope to welcome you on another Alfa Holiday soon.
Didn't see much of the Lakes
I went on the Glorious Lake District trip from South Mimms. Feeder coach picked us up promptly, pleasant helpful driver and no issues. Didn't wait long to get going from South Mimms and head to the Lakes. One stop on the way for the driver Neil to fill up the coach and a quick coffee. We stayed at the Auckland Hotel in Morecambe. Quick to check in and we had clear instructions to find our room. We were on the 2nd floor, lovely room, very clean and well equipped. Food at The Auckland was incredible. Full English breakfast, toast, juice, cereals tea and coffee. As much or as little as you wanted. Evening meal was chosen in the morning. 4 choices of starter, main and dessert followed by tea or coffee. Every meal I had was delicious, well cooked, good portion sizes and always on a hot plate.
Staff at The Auckland worked incredibly hard and were all friendly, chatty and couldn't be faulted.
The actual coach part of the break was disappointing. Neil the driver was a retired Marines band man. Rightly proud but we never heard the end of it. He played depressing music, very loud which isn't to everyone's taste. Our daily trips into the Lakes to us on the dual carriageway or motorway rather than the scenic routes. I've been to Scotland with Alfa so know the drivers can take the pretty routes. We never saw the beauty of the lakes at all, just random town centres where we had a couple of hours. The last day when we went on a boat trip across Windermere and it was beautiful, but again just 2 hours and we were back at the hotel. Full days were only 10am-3pm. The people on the coach were a fantastic bunch and we certainly had a laugh, but if your looking for seeing the Lakes then this isn't the trip for you.
Found the driver to be miserable, unhelpful and with no sense of humour. All he wanted to talk about was himself and the marines, he repeatedly went over the same thing 3 times.
Has a fab trip, the hotel was 5*, people on the coach fab but not the break I was expecting.
16 agosto 2026
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Risposta di Alfaholidays
Thank you for such a detailed and honest review. We're delighted the Auckland Hotel impressed you – the team there will be thrilled to hear their hard work and the food didn't go unnoticed, and it's lovely that you made such great friends on board.
However, we're sorry the coach experience and touring routes didn't meet expectations. Feedback about scenic routes, timings, and driver conduct is taken seriously, and we'll be following this up directly with our operations team. This isn't the standard we aim for.
Thank you again for taking the time to share such thorough feedback – it genuinely helps us improve future trips to the Lakes.
Excellent staff
Excellent staff
Up-to-date hotels
Good excursions
Good food and service
Good locations for hotels
3 settembre 2026
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Risposta di Alfaholidays
Hi Stanley, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly service, modern hotels, good food, well-planned excursions and convenient hotel locations during your Alfa Holiday. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
Tony our driver new the area well and…
Tony our driver new the area well and had lots of information for us. Excellent hotel,staff were really nice and entertainment was good on a night
29 agosto 2026
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Risposta di Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed your Alfa Holiday, with a knowledgeable coach driver, an excellent hotel, friendly staff and enjoyable evening entertainment all adding to your stay. We appreciate your comments and hope to welcome you on another Alfa Holiday soon.
As a single traveller I always enjoy…
As a single traveller I always enjoy the friendliness of staff and fellow travellers alike. Alfa are professional and from the coach drivers to the hotel staff the whole holiday experience is excellent 🙌
29 agosto 2026
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Risposta di Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you continue to enjoy travelling with Alfa as a single traveller and that the friendliness of both our staff and fellow guests helps make your holidays so enjoyable. It is lovely to hear that you find the service professional throughout, from your coach drivers to the hotel teams. We really appreciate your kind comments and hope to welcome you on another Alfa Holiday soon.
We were on an Alfa coach 5 day holiday…
We were on an Alfa coach 5 day holiday to the Isle of White 26th to 27th August. The hotel staff were excellent and the hotel itself very clean . The only problem was that our room was very dark due to being at the back and we had to have the light on mid afternoon. The room itself was very clean
We also thought that the trips we went on were not long enough as we only had 1 and a half hours each even though one trip was to Alum Bay which gave us no time to see much or go on the cable car .
Our driver seemed to be in a rush to get back to the hotel and was at times quite dangerous by getting too near cars in front and going faster than the limit at times .
He was a pleasant enough man apart from his driving .
We have been away we Alfa many times and have always been very pleased with everything
26 agosto 2026
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Risposta di Alfaholidays
Hi Jean, thank you for taking the time to leave us a review. We are pleased that you found the hotel very clean and the staff excellent during your Alfa Holiday to the Isle of Wight. We are sorry, however, that the room felt so dark and that the time allowed on some excursions, particularly Alum Bay, did not give you enough opportunity to enjoy the visit fully. We are also concerned by your comments regarding the driving, as the safety and comfort of our customers is extremely important to us. We will pass your feedback regarding the room, excursion timings and driving onto the relevant teams for review. We really appreciate your continued support over many Alfa Holidays and hope to welcome you away with us again soon.
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