I had claimed with the airline at first but they have never answered. Luckily I contacted Aireclaim and had to send the documents but i was able to receive the compensation after a few months!! So gla... Leggi di più
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They were able to get me compensation for a delayed Ryanair flight in a short time, after I had tried to reach costumer support directly for a few weeks with no response.
Am depus fără îndoială cerere ca sa imi recompensez timpul pierdut, consider ca fiecare are dreptul la ajutor …✌️ Compania dată mi-o recomandat un prieten de familie cu care la fel sa întîlnit cu caz... Leggi di più
L'azienda ha risposto
"They were unable to assist me with the claim because the flight was not within the EU. I was very disappointed."
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Flight compensation in case of delayed, canceled or overbooked flights or flight connection missed. You may be entitled to as much as 600€ as compensation. Start your claim now.
Informazioni di contatto
Portogallo
- www.aireclaim.com
3,9
Molto buono
122 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They were able to get me compensation…
They were able to get me compensation for a delayed Ryanair flight in a short time, after I had tried to reach costumer support directly for a few weeks with no response.
27 novembre 2025
Non scritta su invito
I had claimed with the airline at first…
I had claimed with the airline at first but they have never answered. Luckily I contacted Aireclaim and had to send the documents but i was able to receive the compensation after a few months!! So glad, thank you!!
1 dicembre 2025
Non scritta su invito
Disappointed
"They were unable to assist me with the claim because the flight was not within the EU. I was very disappointed."
26 ottobre 2025
Non scritta su invito
Risposta di Aireclaim
Dear Simona, We’re sorry to hear that you were disappointed.
In this case, the flight unfortunately does not meet the legal eligibility criteria for compensation under the applicable passenger-rights regulations, as it was not covered by EU Regulation 261/2004. This is a matter of law and not something we can influence or override.
When a claim is not legally eligible, we believe it is important to be transparent and inform passengers promptly rather than raise false expectations. For this reason, we were unable to proceed further with your case.
We appreciate you taking the time to contact us and regret that we could not assist on this occasion.
— AireClaim Support Team
In just few exchanged emails they have…
In just few exchanged emails they have managed to help me receive my flight compensation. Great recommendation!
12 marzo 2025
Non scritta su invito
Professional Quick and diligent
went to azores and the flight got delayed, got a compensation in two weeks that paid the whole trip! super quick, professional and diligent. definitely recommend
1 giugno 2025
Non scritta su invito
Risposta di Aireclaim
We’re sorry to see this feedback.
At the moment, we are unable to locate any case in our system under this name. We would genuinely like to understand what happened and provide support, but we first need to confirm whether there was an active case with AireClaim.
We kindly invite you to contact us directly with additional details (such as the email address used or flight number), so we can look into this properly and assist you accordingly.
— AireClaim Support Team
The service was excellent and I…
The service was excellent and I received the compensation. It took some months because the airline tried to avoid the payment but finnaly the effort went well.
4 aprile 2025
Non scritta su invito
Quick, trustworthy, and very helpful
They were very helpful and the process went through smoothly. I had tried directly with the airline company but was denied. Thanks to Aireclaim I got my compensation! Thank you!
30 settembre 2025
Non scritta su invito
They did help me get my compensation
They did help me get my compensation. It took a little while, but I did indeed get it in the end. I wasn’t expecting it though. So, recommended 100%!
10 settembre 2025
Non scritta su invito
Do not bother with this company.
Do not bother with this company.
They have kept me waiting for almost a year since I made my claim for a cancelled flight. I still have not received my claim after a years constant fobbing off and lack of communication.
2 novembre 2024
Non scritta su invito
Risposta di Aireclaim
We’re sorry to hear about your frustration. Unfortunately, airlines often do not pay compensation voluntarily, even in clear cases. When this happens, our litigation department must escalate the case to the relevant Aviation Authority or legal stage. This is not something we can control—it is the airline’s unwillingness to comply with EU Regulation 261/2004 that prolongs the process.
We understand this delay is disappointing, but please know we have kept you informed throughout and explained that escalated cases can take many months (sometimes over a year) depending on the authority’s response times. Aireclaim’s role is to represent and support passengers until they receive what they are legally entitled to, even when the process is slowed down by external entities.
Your case is still active, and we remain committed to seeing it through to resolution.
Am depus fără îndoială cerere ca sa imi…
Am depus fără îndoială cerere ca sa imi recompensez timpul pierdut, consider ca fiecare are dreptul la ajutor …✌️ Compania dată mi-o recomandat un prieten de familie cu care la fel sa întîlnit cu caz ca al meu✌️Mulțumesc pentru ajutor! Sigur voi mai apela la voi pentru ajutor✌️👍
2 maggio 2025
Non scritta su invito
Risposta di Aireclaim
Thank you so much for sharing your experience! We’re glad we could support you through the process and prove that claiming compensation really works. Our team always strives to keep passengers informed at every step, so it’s great to know this gave you confidence. We appreciate your trust and recommendation!
Everything went very well for the…
Everything went very well for the refund.
17 marzo 2025
Non scritta su invito
Risposta di Aireclaim
Thank you so much for sharing your experience! We’re glad we could support you through the process and prove that claiming compensation really works. Our team always strives to keep passengers informed at every step, so it’s great to know this gave you confidence. We appreciate your trust and recommendation!
The airline had refused my claim for a 9 hour delay
The airline had refused my claim for a delay of nine hours, but with Aireclaim I got my compensation! I can only thank them and congratulate the whole team for their good work.
27 febbraio 2025
Non scritta su invito
Risposta di Aireclaim
Thank you so much for sharing your experience! We’re glad we could support you through the process and prove that claiming compensation really works. Our team always strives to keep passengers informed at every step, so it’s great to know this gave you confidence. We appreciate your trust and recommendation!
Can be better
I received a compensation for my cancelled flight, but the communication from the company can be better. Also I recommend reading the fine print not to be surprise on their cut and the amount coming to you in the end.
10 ottobre 2024
Non scritta su invito
Risposta di Aireclaim
Thank you so much for sharing your experience! We’re glad we could support you through the process and prove that claiming compensation really works. Our team always strives to keep passengers informed at every step, so it’s great to know this gave you confidence. We appreciate your trust and recommendation!
My claim was dealt with really fast and…
My claim was dealt with really fast and was successful. I will use them again for sure.
Thank you!
31 ottobre 2024
Non scritta su invito
Risposta di Aireclaim
Thank you so much for sharing your experience! We’re glad we could support you through the process and prove that claiming compensation really works. Our team always strives to keep passengers informed at every step, so it’s great to know this gave you confidence. We appreciate your trust and recommendation!
🌟 🌟 🌟🌟🌟
Very helpful, thank uuuuuu soooo muchhh
Appreciated a lot your help !!
25 ottobre 2024
Non scritta su invito
Risposta di Aireclaim
Thank you so much for sharing your experience! We’re glad we could support you through the process and prove that claiming compensation really works. Our team always strives to keep passengers informed at every step, so it’s great to know this gave you confidence. We appreciate your trust and recommendation!
Confused
Can’t really know what to believe anymore so I can’t really rate at moment
So far they saying airline agreed to paid and I was goin to get paid in 2 weeks and it’s been nearly a month no payment
No one replies
There’s a family on the same flight she’s claims that she’s done the claim well after me and she’s already got paid so really I don’t know what to believe
I guess I just have to wait a week or so and then try something different I will keep u guys update
5 settembre 2024
Non scritta su invito
Risposta di Aireclaim
Thank you for sharing your concerns. Unfortunately, this situation does happen quite often—airlines may initially agree to pay compensation but then fail to transfer the funds within the promised timeframe. When this occurs, we have no choice but to escalate the case further, sometimes even to court, in order to secure the payment. We understand how frustrating this delay is, especially when comparing with other passengers on the same flight.
Our team is committed to helping passengers receive the compensation they’re entitled to, and your feedback is important to us.
Don't work with this company
Don't work with this company, you will loose your money and your claim.Is a scam/fraud company.They will not give you the money after you will win the case.Will give you many emails that you must wait for money.I have 3 months waiting my money and nothing.
10 ottobre 2024
Non scritta su invito
Risposta di Aireclaim
We’re sorry to read your review, but we must clarify an important point: unfortunately, airline compensation cases can take much longer than expected to be resolved. When airlines refuse to pay voluntarily and we are forced to escalate matters to court, the process can take months or even years depending on the jurisdiction.
This is not because Aireclaim withholds payments—we only succeed when our passengers succeed. We continuously fight for passenger rights and follow up with airlines and courts until compensation is actually paid. Negative reviews directed at us because of airline delays and unwillingness to pay are unfair, as the true obstacle lies with the airlines’ tactics to avoid compliance.
Professional claiming company
The company made good effort in having my claim settled. An individual making a claim is difficult as he does not know all the rules. It is better a professional handling the claim is much better.
17 settembre 2024
Non scritta su invito
Great company
I received the compensation very fast and accurate. I will definately will use Aireclaim again, if I need such services and I would recommend to any passenger seeking for a compensation for delayed or canceled flight.
25 settembre 2024
Non scritta su invito
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