Aimtools Recensioni 368

I've ordered a few times from this supplier and each time the communication has been great as well as delivery times along with good packaging. A++++.many thanks.

Carnt complain in any way with this company. Highly recommend

Speedy dispatch and delivery.
Item received was better quality than I expected.

Delivered on time we’ll packaged top quality product

Great communicaton. Delivery within a few days. All I could ask for. Thanks .

I ordered the wrong fuel filters - completely my mistake. Kate was very helpful by email and arranged a replacement as soon as she had received my returned items.

Great delivery and excellent value product.

Good products a decent prices and when there is any sort of issue Aimtools go above and beyond to sort it out. Great company.

I purchased two cast iron machine hand wheels , and are great value for money and quality produces

As always, very good.
I've been buying from Aim Tools for years.
They are very often my go to supplier.

Excellent tools and great website and very easy to use. Delivery is a bit of a wait

UPDATE.....
My review below was my initial experience of a first time purchase with Aimtools. However, although a bit late in the day due to their emails going into my spam box ( hardly my fault and I had checked previously) contact from Aimtools did finally happen.
It was from Zena who was genuine and respectful of the troubles I had experienced and explained the courier had experienced difficulties and something they were not able to control.
I appreciate the honesty and accept their apology but would really recommend they supply a better method of communucation to avoid leaving
customers feeling stressed out and potentially damaging reviews of what I now feel is a genuine business which could just do with a bit of improvement in providing avenues of contact .
I WOULD use them again, and would also say go to their site direct as you can save a lot from the prices shown on ebay etc. 👍

My original review below....
Aimtools have very mixed reviews on here and it does not bode well for them.
At first all went well and I received good communication, invoice and tracking info.
The tracking progress was alarming, made no sense and was a cause of concern. It was with TNT so no fault of Aimtools.
The item did not arrive when stated but no need to worry other than I had no idea where it was because it appeared to go from the UK to Germany ...erratic as said previously .
However I did want to air my worries when suddenly the tracking showed it had been delivered the following day in the morning!!!
First thought is where to, but TNT request you pass a security question for the information to be made avaliable . Nothing worked and I was having a mild panic because now I have no further info from TNT so I go to Aimtools and this is where they are at fault as they have NO customer email or phone number or means to communicate direct .
There is a 'support email' address on their website and invoice and that is it.
I sent 2 messages in rapid succession to Aimtools, awaited a reply but nothing to even say they will respond in 24hours...zero contact.
I went to ebay where I first saw the company (but went direct to their website as it was cheaper to purchase my item) and via ebay messages told them as I needed to speak regarding an order made via their website ( an automated reply came 24 hours later and said to wait to hear from them).
30 hours after TNT had ended their part in my tale of woe, a courier turned up as I was in the process of reporting the possible scam purchase/ to my card company ...my order finally arrived! Driver of van was delightful and totally confused why tracking had sent me a bunch of rubbish as he had only taken collection that morning of my parcel.
All a very frustrating.

Always a good deal and good delivery. Practically everything I've ever bought from AIM is spot on

Bought many compressors from this company as they go with the pie machines we manufacture.
The website and delivery work very well with excellent value. Would give 5 stars If they had replaced or repaired 1 compressor that broke while under warranty but they said it had been used outside of the compressors specification.

Excellent service

Right product at a very good price and delivered very quickly

It's very well thought out, strong, sturdy.

Good quick delivery at reasonable prices

Great tools at fantastic prices, good quality and excellent delivery service, second time purchase 👌 👍