Aimtools Recensioni 368

I bought a replacement pressure washer hose from their Ebay shop six months ago. It was rubber hydraulic hose rated well above pressure washer pressure. The hose recently pulled out of the crimped end due to low quality manufacture nearly taking my sons hand off. I contacted Aim and because it was over the 90 days (out of the feedback time on ebay) they offered to sell me another one at a reduced price. I declined and left this review. Won't use them again. Just being honest.

Before they left the reply below I was in contact with them so don't be fooled about their apparent concern.

Purchased a Katsu part, AIM being the Katsu agent in the UK.

Initially there was an error and the wrong item was sent, not only did AIM correct the error quickly but they also asked me to keep the tool they had sent in error as a goodwill gesture.

This is how customer service is done, people get things wrong from time to time, it's how you put it right that matters and these guys know how to do that.

The site is now in my favourites bookmark for future use.

1st class service and a great

Purchase easy, goods delivered in good time

No response to email.
Usually order 10 tonne bottle jacks but only one in stock. Ordered the one which came quickly....great. However, amiled to ask if they were getting some more in soon and not had a response.

The process of making a purchase was efficient and quick. Once the purchase had been completed the merchandise arrived on time and it was in sound condition. Overall, it has been a satisfying experience

Purchased an hydraulic car Jack. 3 tonne. Seemed to work fine. DIY use. Perhaps 20-30 uses before the jack wouldn’t work on lifting any weight. Contacted ‘support’ line. Eventually offered either replacement ‘seals’ to fix myself or a discounted new item.. and they are clueless keyboard warriors. Emails now not answered. Reasonable price means the quality is sh*t

Ordered a plunge attachment for my Katsu router. It arrived very quickly and I am happy with the quality of the plunge base.

product was sent promptly, FedEx driver went above & beyond to be helpful

Very quick and efficient. Will use again.

This company did all they could to deliver what I had ordered ahead of time. Very happy with the way they helped me

Very good service - no complaints!

I'm very happy with my vice. Amazing bit of kit. Great price with be buying more things if you in the very near future indeed. Great service no complaints at all. Wish more companies where like you

Poor delivery !!!!!
No phone no when things go wrong !!!
Don't reply to emails !!!
And don't contact you !!
But glad to take your money!!!

Good value product thankyou

have recently purchased a few items hand held vac-press pump, magnetic dial gauge etc and all have been well packaged and well fit for my purposes
would highly recommend
prices are great and delivery is fast
well done keep up the good work

Another purchase from Aim tools
Various hand and power tools excellent value and good quality

Excellent. Delivery was prompt and items exactly as advertised. I will definitely be using AIM again and based on my experience would definitely recommend.