The customer service was EXCELLENT!!! It feels good to see the goodness and the pride that they have in doing their job consistently. On top of that, they were genuine, with care!
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The Customer Service that I received from Ms. Erica was amazing. She made sure that I got everything in. She was very patient with me and she helped me a whole lot. she was also very nice and communic... Leggi di più
Incredible Service, easy to apply and thanks to these fine folks , my Christmas and Birthday Gifts are Done with money to spare to catch up bills and still have some in reserve! Excellent Customer Ser... Leggi di più
I don’t call into customer service often but when I do I expect to be assisted at an exemplary level. With that, yesterday I spoke to Shanda (Tennessee) and she was very patient, helpful and professio... Leggi di più
Dettagli dell'azienda
Informazioni su Advance Financial
Scritti dall'azienda
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Informazioni di contatto
100 Oceanside Drive, 37204, Nashville, Stati Uniti
- 615-341-5900
- AFReviews@af247.com
- www.af247.com
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They were very easy to work with
They were very easy to work with. And quickly got me my cash.
In my time of need they were there.
U say my money is there but I have no…
U say my money is there but I have no money sounds like a lawsuit to me
Great custmer service by far
Hi All, Im Dennis D Im not repeating the lady's name that helped me but wow she was excellent at her job. Very quick to answer all my needs. I could go on and on but yall would get bored,lol Just give them a try you wont be disappointed .
this is an amazing co
this is an amazing co. for business to get a loan. Scott my rep stayed on the phone, never raised his voice before I could tell him I was raising my voice about "the fact I was getting frustrated of the situation at the time. that i am sorry for my voice actions.' Scott understood and explained everything to me. we talked for about 20-35 mins. Scott made sure as of Advance Financial 24/7 cares and is not it for the money making. That AF24/7 cares how fast and acquaritly for on time means of service. Thank you AF24/7 all reps who respect at on each call. I had a woman before Scott today and she was clear with her words. She helped and my phone died. Thank you to who talked to me today and all other days.
Predatory Lending at Its Worst
Like many others, I found myself in a difficult position due to a medical issue with my husband that impacted our income. I had to borrow money just to keep food on the table and a roof over our heads. I truly believed this would be a short-term solution and that I would be able to pay off the small loan quickly. Unfortunately, that wasn’t the case.
The more you pay, the more the balance seems to grow. It quickly becomes overwhelming, and you’re forced into impossible choices—like deciding between buying groceries or making a payment. If you fall behind, the fees continue to pile up, making it even harder to catch up. Instead of working with you, the company refuses to offer a realistic payment plan or any kind of reasonable settlement. Eventually, it escalates to legal action, which only adds more stress to an already difficult situation.
I fully take responsibility for the money I borrowed and want to repay what I owe. However, I believe repayment should be fair and manageable—without excessive fees that trap people in a cycle they can’t escape. It’s disheartening to see a company operate this way, especially toward people who are already struggling. I honestly don’t know how the owners of this company sleep at night knowing the impact this has on people’s lives.
It makes me think of Proverbs 22:7: “The rich rule over the poor, and the borrower is slave to the lender.” That verse really reflects how this experience feels—like being stuck in a system that’s designed to keep you down rather than help you recover.
I just hope others think carefully before getting involved, and that companies like this begin to show more compassion and fairness toward those in need.
They didn’t judge me on my credit they…
They didn’t judge me on my credit they trust me, wholeheartedly with my income that’s deposited every month. It was a little difficult in the beginning and confusing, but overall, I’m satisfied.
I didn't receive the amount I thought I…
I didn't receive the amount I thought I was getting.
Potrebbe usare l'IA per rispondereMostra di più
The worst loan I've ever taken out—the…
The worst loan I've ever taken out—the interest rate is extremely high. I do not recommend it.

Risposta di Advance Financial
Run don’t use
Third time trying to change bank information and second time having to call get the information changed. Because there useless employees didn’t tell me I needed to change my debit card when I was changing my bank information. As well as not being able to change bank information online had to call and jump through hoops just ti update. I will never used this god awful company again.

Risposta di Advance Financial
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