Acorn Motor Group - Acorn Suzuki Crewe Recensioni 

456
TrustScore 5 su 5

4,8

Marshfield Bank, CW2 8UY Crewe, Cheshire, GB


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Valutata 5 stelle su 5

My service done today in Crewe. Special thanks for Becca. She is brilliant. Highly recommended.

L'azienda ha risposto

Valutata 5 stelle su 5

The whole buying process was very easy. Charlie our sales executive was very helpful and friendly as well as being very professional and knowledgeable. We were offered a test drive and were able to ex... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We went to a dealer event at Acorn Suzuki, we meet Louis who was fantastic very friendly and profesional. He took us through all options both model and financial wise.we eventually signed for a new... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My 4 year old Kia E Niro had just recently had its 90000 miles service with Acorn Kia Crewe and just like the car itself everything involved with service was 5*. Including booking service, collection... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Concessionario Kia
  2. Rivenditore di auto
  3. Servizio di leasing di auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Scritti dall'azienda

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Informazioni di contatto

  • Marshfield Bank, CW2 8UY, Crewe, Cheshire, Regno Unito

  • 01270 507490

4,8

Eccellente

TrustScore 5 su 5

456 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(456)

691 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Annual Service

Very happy with my experience with Acorn. Dropped the car in for its annual service at 8am and had it back before lunchtime. They even gave it a clean.

29 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello John, Thank you for your amazing review. We're thrilled to know that you had a positive experience with us at Acorn. Our top priority is to provide efficient and quality services for our customers. We are glad to have met those expectations and even added a little extra with a clean car. Thank you for choosing Acorn for your annual service needs. We hope to be of assistance to you in the future. take care and have a great day. Best wishes Acorn Suzuki Crewe

Valutata 5 stelle su 5

Chose to wait for the service to be…

Chose to wait for the service to be done on my car. Nice waiting area and lovely coffee from the machine. Didn't take as long as I expected. Great service.

24 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello Jackie, Thank you for taking the time to leave such a lovely positive review as well as choosing our business for your car service! We're so glad you enjoyed our waiting area and coffee, and we're happy to hear that the service didn't take as long as expected. Our technicians work extremely hard to get the jobs done to the best standards without delay. We appreciate your kind words and hope to see you again in the future. All the very best, take care and have a lovely day, Acorn Suzuki Crewe.

Valutata 1 stelle su 5

Very poor service kept me waiting to…

Very poor service kept me waiting to check a seal on my door that was cracked and when you eventually looked after two hours it only took 15 seconds to look at it. I think that was really bad service. You didn’t even have to take the car into the garage, you checked it outside so why did I wait so long? KIA PICANTO. 1.2 shadow auto market hatchback DF 74 YMM.

25 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hi Andrew Griffiths, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We apologize for your experience and understand your frustration. Your time is valuable to us and we will ensure better communication and efficiency in the future. Thank you for bringing this to our attention. We appreciate your feedback and hope to have the opportunity to make it right, our Service Manager will contact you regarding your experience.Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Valutata 5 stelle su 5

Excellent service

Excellent service
Excellent communication from beginning to end
Very pleasant staff

25 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello Pat, Thank you so much for your kind words! We pride ourselves on providing top-notch service and always keeping our communication clear and open. Our staff is dedicated to making your experience with us a pleasant one whilst always supporting the needs of our customers. We look forward to working with you again in the future. All the very best, take care and have a lovely day. Acorn Suzuki Crewe

Valutata 5 stelle su 5

Exceptional Service

We bought two vehicles within a one month period. Experienced exceptional service, efficiency, knowledge and friendliness from all staff involved. A big shout out to Louis who assisted with the sale and vehicle handovers. Very good experience which will always be remembered.

22 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello Coenie, Thank you for choosing us for your vehicle purchases and leaving this kind review. We're thrilled to hear that our staff provided exceptional service and made your experience one to remember. We'll be sure to give Louis a big shoutout for his outstanding assistance. We appreciate your support and hope to see you again in the future. Take care and enjoy your new vehicles. Have a great day. Happy driving
Best wishes
Acorn Suzuki Crewe
#CustomerSatisfaction #ExceptionalService #ThankYou

Valutata 5 stelle su 5

Adam helped to book our car in for a…

Adam helped to book our car in for a Mot and service at short notice. Great service from everyone at Acorn as always.

17 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello David, Thank you for the positive feedback. We pride ourselves on providing excellent service and it's great to hear that Adam and our team were able to assist you with your car's MOT and service. We look forward to serving you again in the future Take care and have a great day.
Best wishes
Acorn Suzuki Crewe
#happycustomers #excellentservice #teamwork

Valutata 5 stelle su 5

Prompt service

Prompt service. Nice valet

18 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello David, Thank you for taking the time to leave us a review. We're thrilled to hear that our prompt service and nice valet left a positive impression on you. We strive to exceed your expectations and hope to have the opportunity to serve you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe
#CustomerSatisfaction #ExcellentService #HappyCustomers

Valutata 5 stelle su 5

Amazing garage

Amazing garage, cannot fault the staff. Adam has looked after me for 6 years and is always there to help or advise. Would not go anywhere else x

17 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello Miriam, Thank you so much for your kind words. It's been our pleasure to serve you for the past 6 years and we're thrilled to hear that our staff, especially Adam, has continuously provided exceptional service. We truly appreciate your loyalty and can't wait to continue providing top-notch service for years to come! 💚 Take care and have a wonderful day.
Best wishes
Acorn Suzuki Crewe

Valutata 5 stelle su 5

Pleasant reception and efficient staff. Good service.

Pleasant reception and efficient. Engineers worked on car whilst I waited. Done in good time. Pleased with my experience.

16 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello Marion, We are thrilled to hear about your positive experience with our receptionist and engineers. Our goal is to provide convenient and efficient service, and we are glad we were able to accomplish that for you. Thank you for choosing our business. We do hope to be of service to you again in the future. Take care and have a great day. Best wishes
Acorn Kia Crewe.

Valutata 3 stelle su 5

Collection of new MG HS Trophy

Handover went well until driving home
When I realised that there was no fuel (which is included in the bill) in the car. There is also no manual. Promised reimbursement but nothing. No phone call, nothing.

4 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello David , thank you for taking the time to leave us feedback about your experience with us. we regret your most recent visit with us was not up to the standards we strive for. We appreciate you bringing this experience to our attention.. We take all our customers feedback very seriously, and your comments have been passed onto our management team in order that they may follow this up. Thank you again for taking the time to let us know how we can improve. Best regards

Valutata 2 stelle su 5

The Kia on line booking system does not work

The Kia on line booking system is not aligned with that of Acorn. I booked 3 times on line only to receive a telephone days later saying i could not be accommodated on the date selected or a curtesy car was not available, when finally a date was agreed they had the car all day but missed doing the service it was in for

12 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello Jennie, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at 01270 507490 when you have a chance and ask for our Aftersales Manager. Thank you, and we look forward to hearing from you. Best regards

Valutata 5 stelle su 5

Fantastic service in dealing with the DS3 recall

Fantastic service in dealing with the DS3 stop drive recall. Acorn at Crewe got me back on the road quickly when I, like so many drivers, were facing the prospect of being off the road for weeks even months. They also washed my car which was unexpected given they are inundated with repairs. Great to be back on the road quickly not just for personal driving but I rely on my car for work as I advise and support cancer patients. A great big thank you Acorn. You are superstars. Hope all affected by this recall are fixed as soon as possible.

4 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello Mandi, , thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn . Our team at the reception desk works hard to provide exceptional service to all of our customers. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes,
Acorn Suzuki Crewe

Valutata 5 stelle su 5

Excellent service

Excellent service
Car collected and returned from my home address

4 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello Lynne, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

Valutata 5 stelle su 5

Sorted!

Despite the initial confusion over my booking a date online and you confirming a different day and date (which I hadn't realised - I just noted booking confirmed), when I did get to you on the agreed date, it was all plain sailing. Treated with courtesy and professionalism and I was very impressed by the service process. I loved the little video!

26 giugno 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Crewe

Valutata 5 stelle su 5

My car was dealt with promptly and my…

My car was dealt with promptly and my time waiting wasn't as long as expected.

2 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello Robert , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Crewe

Valutata 5 stelle su 5

Motability application

Good service and excellent knowledge

1 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello Sarah , we are so pleased you enjoyed your visit to Acorn Suzuki Crewe. Thank you for taking the time to leave a review for us. We're happy we could meet your expectations. , it's experiences like yours that really keep us motivated. we are happy to pass along your comments to the team . Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We do hope we can be of assistance in the future. Take care and enjoy your new car. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Valutata 5 stelle su 5

Friendly service

Friendly service. Job done in time quoted.
Waiting area all clean and good range of drinks.

1 luglio 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello Brian, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Valutata 5 stelle su 5

Great service

Great service. Very efficient.

26 giugno 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Crewe

Valutata 5 stelle su 5

Very helpful

Very helpful . Just not very good when nobody answers the phone in the service department

28 giugno 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello , we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Kia Crewe had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Crewe

Valutata 5 stelle su 5

Great collection of my car before it's…

Great collection of my car before it's service.
Washed and returned

28 giugno 2025
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Risposta di Acorn Motor Group - Acorn Suzuki Crewe

Hello Linda , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

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