Acorn Motor Group - Acorn Kia Crewe Recensioni 

533
TrustScore 5 su 5

4,8

Marshfield Bank, CW2 8UY Crewe, UK, GB


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Valutata 5 stelle su 5

Excellent service throughout. From the first tentative expression of interest in a Kia, through the test drive and collection of our new car yesterday, Richard was helpful, friendly, and supportive.... Leggi di più

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Valutata 5 stelle su 5

Richard Dixon and the service team are all very familiar with our requirements in terms of our choice of car and servicing. This car will be the 5th car we have purchased from Richard - 4 of the being... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Alex was very helpful, answered all the questions we had with no pressure to buy at all, all the staff we came in to contact were really friendly.

Valutata 5 stelle su 5

I purchased a Kia Sorento from Acorn Group today, I was very well looked after by Holly Quigley, nothing was too much trouble and she went through all the important elements of the purchase and was ve... Leggi di più

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Dettagli dell'azienda

  1. Concessionario Kia
  2. Rivenditore di auto
  3. Servizio di leasing di auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Scritti dall'azienda

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Informazioni di contatto

  • Marshfield Bank, CW2 8UY, Crewe, UK, Regno Unito

  • 01270507490

4,8

Eccellente

TrustScore 5 su 5

533 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(533)

691 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Professional and friendly

Excellent customer service as usual from this branch cannot fault it.

Staff very friendly and helpful even offered to walk me out of the building.

A complete explanatory video of my car explaining any problems.

Cannot fault this dealership 💯

17 luglio 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello Robert, Thank you for your kind words. Our team is dedicated to providing excellent customer service, always going above and beyond to make sure our customers are satisfied. We are thrilled to hear about your positive experience and look forward to serving you again in the future 💯 Take care and have a wonderful day
Best wishes
Acorn Kia Crewe

Valutata 5 stelle su 5

Car buying as it should be done!

Had a great experience buying my car from Acorn Kia. Hannah really went the extra mile to ensure everything went smoothly. I live in the north east so travelled down to collect the car. Everything was as described and I was very well taken care of. Thanks again to Hannah who made it such an easy and enjoyable car buying experience. I would not hesitate to recommend this dealership to anyone looking for their next purchase. Joe B

15 luglio 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello Joe, Thank you so much for your kind words. We are thrilled to hear about your positive experience with Hannah and our dealership. We strive to make car buying as easy and enjoyable as possible for our customers. Its experiences like yours that really keep us motivated. Thank you for recommending us, we truly appreciate it Please don't hesitate to reach out if there is anything additional we can do for you. We hope to be of assistance to you again in the future. Take care and enjoy your new car. 😊🚘
Best wishes
Acorn Kia Crewe

Valutata 5 stelle su 5

Great friendly staff

Great friendly staff. Nothing seems too much to ask or do for the customer

12 luglio 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello Paddy, Thank you so much for your kind words. Our team works hard to ensure every customer feels valued and their needs are met. We appreciate your business and look forward to serving you again. Take care and have a great day.
Best wishes
Acorn Kia Crewe .
#CustomerServiceGoals

Valutata 5 stelle su 5

Very professional and high standard

Friendly welcoming staff. Work carried out efficiently and within exprcted timescale.Excellent standard of cleanliness. Free coffee while waiting most welcome. No hidden or unexpected charges

12 luglio 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello Michael, Thank you so much for your positive feedback. We strive to provide efficient and top-notch service while also making sure our customers feel welcomed and comfortable. We're glad you enjoyed our complimentary coffee and were happy with the transparency of our pricing. Looking forward to seeing you again soon. Take care and have a great day
Best wishes
Acorn Kia Crewe

Valutata 5 stelle su 5

Extremely helpful staff.

Josh was very helpful, and knowledgeable, not pushy. No sales pressure. We had a very relaxed experience of purchasing a car. I would definitely recommend the Crewe Kia garage.

12 luglio 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello Vicky, Thank you for trusting us with your car purchase, and for highlighting our sales team's helpful and knowledgeable demeanor. We strive to create a relaxed and pressure-free environment for our customers. We appreciate your recommendation and look forward to seeing you at Crewe Kia again, to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Crewe
#CustomerSatisfaction #NoSalesPressure

Valutata 5 stelle su 5

Car check over …

Booked car in for a check over ...originally I was to drop off car and return later that day . This involved 2 bus trips .
I spoke to service receptionist and service manager and they agreed to take car into workshop if I was prepared to wait , which would save me messing about with the bus service .
Just over an hour and a coffee in the waiting area the car was returned with a clean bill of health and an invoice to prove the check over . Along with a washed cleaned car. Bonus !!!
All carried out with a pleasant friendly manner and a smile

8 luglio 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Thank you for choosing our service for your car check. We appreciate your feedback and are thrilled to hear that our team was able to provide you with a speedy and convenient experience. Your satisfaction is our top priority and we hope to see you again in the future. Take care and have a great day
Best wishes
Acorn Kia Crewe
#customersatisfaction #convenience #happycustomer

Valutata 5 stelle su 5

Excellent service

The staff Chole is professional on doing all steps for purchase and part exchange, it’s really save my time.

9 luglio 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Thank you for your kind words. We are thrilled to hear that our staff, especially Chole, provided efficient and professional service during your purchase and part exchange. Our goal is to always save our customers precious time. Please don't hesitate to reach out if there is anything we can do for you. We look forward to serving you again in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe

Valutata 5 stelle su 5

Great team great experience

What a great team everyone is very friendly. Holly was extremely helpful. I would highly recommend buying a car from this dealership in Crewe. Nothing is to much trouble.

7 luglio 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello Chris, Thank you for the fantastic review We are thrilled to hear that you had a positive experience at our dealership. Our team strives to provide exceptional service and we are happy to hear that Holly was able to assist you. Thank you for your recommendation, we truly appreciate it. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and enjoy your new car. We hope you have a great day.
Best wishes
Acorn Kia Crewe

Valutata 5 stelle su 5

Outstanding service

On the back of the recent recall for airbag replacement for many DS3 and C3 vehicles, we took my daughter's DS3 to have the airbags changed. The service in terms of communication and turnaround was simply outstanding. With an expected completion of up to 2 week due to such high volumes, it was complete within 36 hours. Quite incredible. 2 calls to check everything was alright plus an interior and exterior clean. This is the sort of service that makes you want to go back. Outstanding.

5 luglio 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello Paul, we appreciate you taking the time to leave us this feedback. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn. Our team at the reception desk works hard to provide exceptional service to all of our customers. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes,
Acorn Kia Crewe

Valutata 5 stelle su 5

Great experience

From start to finish a stress free experience trading in a sportage for a new model. Hannah knows her stuff and guided us without pressure to choose the right car for us. Picked it up two weeks later and just perfect so far. Thanks Hannah you are a credit to the business.

22 giugno 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hi there, we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you for taking the time to leave a review for us. We're happy we could meet your expectations. Thanks for your praise and kind comments about Hannah and our team. it's experiences like yours that really keep us motivated. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We do hope we can be of assistance in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe

Valutata 5 stelle su 5

Our EV 9 test Drive

A super day test driving the impressive Kia EV 9 a car boasting a really high spec and impressive acceleration with a very smooth drive...even on the current poor roads.
Elliot proved very knowledgeable and helpful.

3 luglio 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello David , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Elliot and our team welcoming and professional during your visit. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We're looking forward to your next visit with us. Take care and have a wonderful day.
Best wishes
Acorn Kia Crewe

Valutata 5 stelle su 5

Fantastic Service from Sales team

Really good

27 giugno 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello Graham , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you for taking the time to leave a review for us. We're happy we could meet your expectations. Thanks for your praise and kind comments about our team. it's experiences like yours that really keep us motivated. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Crewe

Valutata 5 stelle su 5

Quick service

Quick service

28 giugno 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello Pete , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

Valutata 4 stelle su 5

Nice friendly knowledgeable staff can’t…

Nice friendly knowledgeable staff can’t go wrong

28 giugno 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello Ian , thank you so much for the positive review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Crewe . Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future.
Best wishes,
Acorn Kia Crewe

Valutata 5 stelle su 5

Very helpful and kind service dept…

Very helpful and kind service dept during a stressful time for me. I was so impressed that I will be using Acorn Crewe in future, despite the distance. The main agent closer to me were as useless as a chocolate t.pot

26 giugno 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello Fiona, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

Valutata 5 stelle su 5

My kia sportage.

Helpful experienced personnel.

25 giugno 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello Patrick, we are so pleased you enjoyed your visit to Acorn Kia Crewe. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn. it's experiences like yours that really keep us motivated. If you have any further questions, please give us a call. We're always happy to help. We sincerely thank you for your business. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

Valutata 5 stelle su 5

Penta grey Proceed

Just collected my lovely penta metal grey Proceed Gt Line S from Hannah at Crewe. Hannah was very helpful and arranged for the car to be brought across from Warrington. I can’t thank her enough for sorting everything out and making everything run so smoothly.

26 giugno 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello David , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Hannah and our team welcoming and professional during your visit to Acorn. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business, We do hope we can be of assistance in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe

Valutata 5 stelle su 5

The staff treated us with kindness and…

The staff treated us with kindness and respect there was nothing they wouldn't do for us

24 giugno 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello Robert, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

Valutata 1 stelle su 5

They had scratched our new car

They had scratched our new car. It was taken in for warranty check as to why the coolant was slightly low, to find out if there was a leak. Informed me that the whole door panel had to be sprayed so they are not doing it. The service woman told us that she will order touch up paint and that we had to touch this up ourselves. The red touch up paint never arrived. Said they could do nothing as the service manager was off. When we asked Holly, she suggested that we might have done this ourselves which is wholly untrue. Never take it to them again. The person who did it whilst in Acorn garage would know in his heart of hearts that he had done it and we do not know how he can sleep at night. Shocking. The scratches were too deep for a simple touch up.

25 giugno 2024
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you would be willing, we would like to have you contact our manager at 01270 507490 to discuss this matter. Alternatively e mail customercare@acorn-group.co.uk. Thank you and we look forward to hearing from you.

Valutata 5 stelle su 5

Alex Cooper

Alex Cooper, Fantastic service from start to finish thank you for finding me the right deal

24 giugno 2025
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Risposta di Acorn Motor Group - Acorn Kia Crewe

Hello Michael , we are so pleased you enjoyed your visit to Acorn Kia Crewe. , thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Alex and our team welcoming and professional during your visit to Acorn. reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

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