Acorn Motor Group - Acorn Citroen Approved Aftersales Recensioni 

12
TrustScore 4.5 su 5

4,4

Marshfield Bank, Middlewich Road, CW2 8UY Crewe, Cheshire, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I came in recently very stressed about the Citroen airbag car recall and immediate stop drive mandate, The garage were terrific and had my car fixed in 2 days and also listed any advisories for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Recently used Acorn for the DS3 recall. What can I say? Fantastic from start to finish. After hearing all the horror stories all over the media of people not getting bookings until 2026, Acorn told... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Collecting my Kia really helps,my husband has vascular dementia so very difficult to bring him. The service is brilliant thank you

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant service Picked car up from our house. Work was done. Then phone call to say car was ready to be delivered back to our home. Fantastic no messing about with courtesy cars.

L'azienda ha risposto


Dettagli dell'azienda

  1. Concessionario Kia
  2. Rivenditore di auto
  3. Servizio di leasing di auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Scritti dall'azienda

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Informazioni di contatto

  • Marshfield Bank, Middlewich Road, CW2 8UY, Crewe, Cheshire, Regno Unito

  • 01270 507490

4,4

Eccellente

TrustScore 4.5 su 5

12 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(12)

688 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Pleased with the service

Pleased with the service. Pick up and return
Video sent about the service

4 dicembre 2025
Logo di Acorn Motor Group - Acorn Citroen Approved Aftersales

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Alison, thank you for leaving us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.

Valutata 5 stelle su 5

Hero’s in a crisis

I came in recently very stressed about the Citroen airbag car recall and immediate stop drive mandate,
The garage were terrific and had my car fixed in 2 days and also listed any advisories for my upcoming MOT all Free of Charge,
I had read terrible stories on internet reviews about work taking weeks which was obviously terrifying when one is dependant on a car for work and income,

Kia across the road who are part of the Acorn group are offering discounted hire for compromised drivers and loaned a top of the range hire car for a very good price and also refunded any extra days I’d booked.

All in all a scary situation remedied quickly , Thank you so so much for your care and professionalism and to the tech team who are working out of hours to clear backlog,

16 luglio 2025
Non scritta su invito
Logo di Acorn Motor Group - Acorn Citroen Approved Aftersales

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Helen, , thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit . Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience.
Please don't hesitate to reach out if there is anything additional we can do for you.
Take care and have a wonderful day.
Best wishes
Acorn Citroen Crewe

Valutata 5 stelle su 5

DS3 recall repair

Recently used Acorn for the DS3 recall. What can I say? Fantastic from start to finish. After hearing all the horror stories all over the media of people not getting bookings until 2026, Acorn told me to leave my car with them so they can get it done as soon as it’s my turn (it was illegal to drive anyway so it made more sense for it to be there rather than at home) and in less than 2 days they had phoned me to tell me it was finished! I was all prepared for it to be there for several weeks, after being told just how many cars they currently had on their list to repair. These guys are working practically round the clock to get people back on the road. The customer care is off the scale, the office staff (unsure of the correct title) could not have been nicer, and are genuinely doing their best to help customers in an absolutely unprecedented situation. I also had the pleasure of meeting one of the mechanics when I went to pick up my car, again, could not have been more friendly.
Bear in mind, this is a nationwide recall at no expense to the customer, Acorn also gave my car a full health check and even a wash-at no cost to me.
I’m genuinely blown away at the speed my car was fixed and the level of care provided.
Take note Stellantis and Citroen-THIS is customer care. You owe your reputation to dealerships like this

6 luglio 2025
Non scritta su invito
Logo di Acorn Motor Group - Acorn Citroen Approved Aftersales

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Sarah, thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn. Our team at the reception desk works hard to provide exceptional service to all of our customers, i will pass along your comment to the team. . Please do not hesitate to reach out if there is anything additional we can do for you. We do hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Citroen.

Valutata 5 stelle su 5
Logo di Acorn Motor Group - Acorn Citroen Approved Aftersales

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello, Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Valutata 5 stelle su 5

Friendly team very efficient and my car…

Friendly team very efficient and my car came home.with me sparkling clean inside and out. 👍🏻

19 giugno 2025
Logo di Acorn Motor Group - Acorn Citroen Approved Aftersales

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Helen, Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Crewe

Valutata 5 stelle su 5

Lady

Collecting my Kia really helps,my husband has vascular dementia so very difficult to bring him. The service is brilliant thank you

8 marzo 2025
Logo di Acorn Motor Group - Acorn Citroen Approved Aftersales

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Anne, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Kia Crewe

Valutata 5 stelle su 5

Very helpful pleasant and not pushy

Very helpful pleasant and not pushy

20 febbraio 2025
Logo di Acorn Motor Group - Acorn Citroen Approved Aftersales

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Elizabeth, thank you for taking the time to leave a review for us at Acorn Suzuki Crewe. We're happy we could meet your expectations. Thanks for your praise and kind comments about our team. Our team works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Valutata 5 stelle su 5

I am happy with my service and staff…

I am happy with my service and staff members also very helpful

25 gennaio 2025
Logo di Acorn Motor Group - Acorn Citroen Approved Aftersales

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Citroen Crewe

Valutata 5 stelle su 5

10k service,

very easy and pleasant experience, I had a loan car which was new, and they answered every question I had

25 ottobre 2024
Logo di Acorn Motor Group - Acorn Citroen Approved Aftersales

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales

We appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.

Valutata 5 stelle su 5

Fab emergency help

Thank you so much for sorting out my tyres last minute and getting me on my way.

16 settembre 2024
Logo di Acorn Motor Group - Acorn Citroen Approved Aftersales

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Rosemary we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn Crewe. Our team at the reception desk works hard to provide exceptional service to all of our customers.  We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Crewe

Valutata 5 stelle su 5

Brilliant service

Brilliant service
Picked car up from our house. Work was done. Then phone call to say car was ready to be delivered back to our home. Fantastic no messing about with courtesy cars.

20 luglio 2024
Logo di Acorn Motor Group - Acorn Citroen Approved Aftersales

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Karen, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Kia Crewe

Valutata 5 stelle su 5

This is my first service with you and I…

This is my first service with you and I found the whole experience smooth my only gripe is not returning the settings to ware they were but not a problem as Rebecca was thate to help ((I am 82) so thanks very much will see you all next year

12 giugno 2024
Logo di Acorn Motor Group - Acorn Citroen Approved Aftersales

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello David , we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia (Crewe)! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day.
Best wishes
Acorn Kia Crewe

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più