I came in recently very stressed about the Citroen airbag car recall and immediate stop drive mandate, The garage were terrific and had my car fixed in 2 days and also listed any advisories for... Leggi di più
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I came in recently very stressed about the Citroen airbag car recall and immediate stop drive mandate, The garage were terrific and had my car fixed in 2 days and also listed any advisories for... Leggi di più
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Recently used Acorn for the DS3 recall. What can I say? Fantastic from start to finish. After hearing all the horror stories all over the media of people not getting bookings until 2026, Acorn told... Leggi di più
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Collecting my Kia really helps,my husband has vascular dementia so very difficult to bring him. The service is brilliant thank you
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Brilliant service Picked car up from our house. Work was done. Then phone call to say car was ready to be delivered back to our home. Fantastic no messing about with courtesy cars.
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More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Marshfield Bank, Middlewich Road, CW2 8UY, Crewe, Cheshire, Regno Unito
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Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales
I came in recently very stressed about the Citroen airbag car recall and immediate stop drive mandate,
The garage were terrific and had my car fixed in 2 days and also listed any advisories for my upcoming MOT all Free of Charge,
I had read terrible stories on internet reviews about work taking weeks which was obviously terrifying when one is dependant on a car for work and income,
Kia across the road who are part of the Acorn group are offering discounted hire for compromised drivers and loaned a top of the range hire car for a very good price and also refunded any extra days I’d booked.
All in all a scary situation remedied quickly , Thank you so so much for your care and professionalism and to the tech team who are working out of hours to clear backlog,

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales
Recently used Acorn for the DS3 recall. What can I say? Fantastic from start to finish. After hearing all the horror stories all over the media of people not getting bookings until 2026, Acorn told me to leave my car with them so they can get it done as soon as it’s my turn (it was illegal to drive anyway so it made more sense for it to be there rather than at home) and in less than 2 days they had phoned me to tell me it was finished! I was all prepared for it to be there for several weeks, after being told just how many cars they currently had on their list to repair. These guys are working practically round the clock to get people back on the road. The customer care is off the scale, the office staff (unsure of the correct title) could not have been nicer, and are genuinely doing their best to help customers in an absolutely unprecedented situation. I also had the pleasure of meeting one of the mechanics when I went to pick up my car, again, could not have been more friendly.
Bear in mind, this is a nationwide recall at no expense to the customer, Acorn also gave my car a full health check and even a wash-at no cost to me.
I’m genuinely blown away at the speed my car was fixed and the level of care provided.
Take note Stellantis and Citroen-THIS is customer care. You owe your reputation to dealerships like this

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales
Friendly team very efficient and my car came home.with me sparkling clean inside and out. 👍🏻

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales
Collecting my Kia really helps,my husband has vascular dementia so very difficult to bring him. The service is brilliant thank you

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales
I am happy with my service and staff members also very helpful

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales
very easy and pleasant experience, I had a loan car which was new, and they answered every question I had

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales
Thank you so much for sorting out my tyres last minute and getting me on my way.

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales
Brilliant service
Picked car up from our house. Work was done. Then phone call to say car was ready to be delivered back to our home. Fantastic no messing about with courtesy cars.

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales
This is my first service with you and I found the whole experience smooth my only gripe is not returning the settings to ware they were but not a problem as Rebecca was thate to help ((I am 82) so thanks very much will see you all next year

Risposta di Acorn Motor Group - Acorn Citroen Approved Aftersales
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