Friendly and welcoming staff who knew their stuff and were happy to go above and beyond expectations to help.
L'azienda ha risposto
Sede
Cambia sedeUnit 1, Gresham Way, Wimbledon, SW19 8DW London, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Moved my stuff yesterday after using a storage locker for one and a half years. Staff always helpful, the locker worked fine, as did the app with the access pin codes changed almost daily for securi... Leggi di più
L'azienda ha risposto
When I got there the unit was not big enough they went out there way a gave me a bigger unit for the same price
L'azienda ha risposto
Very kind staff always happy to help and they are very friendly
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Informazioni di contatto
Unit 1, Gresham Way, Wimbledon, SW19 8DW, London, England, Regno Unito
3,8
Molto buono
6 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 91% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Friendly and welcoming staff who knew…
Friendly and welcoming staff who knew their stuff and were happy to go above and beyond expectations to help.
4 settembre 2023
Risposta di Access Self Storage - Wimbledon
Hi Jane, thank you for your feedback, we are delighted that you have had such a positive experience with Access Self Storage and will pass on your comments to the team.
Storage time
I want to complain because I have been their customer for 4 months and I had a 35sq ft storage and I moved to a smaller one and since I finish work after 7 pm and the storage closes at 6 pm I asked if I could have access to the storage and at the beginning, I was told yes that they would call me back and they made me wait 5 hours and if I didn't call them they would leave me waiting and in the end, they told me that I couldn't have access to the storage after 6 pm for security reason but only those who have the big storage which I found discriminatory also because they should have warned me before I booked it but nobody told me anything. And I found that unprofessional.
24 maggio 2023
Non scritta su invito
Risposta di Access Self Storage - Wimbledon
Dear Mariarosa, Thank you for your review. We take pride in delivering the best possible service to each of our customers and we are sorry if we have fallen short on this occasion. Your comments will be reviewed, and we hope to have the opportunity to show you what we can do in the future. Customer Service Team
When I got there the unit was not big…
When I got there the unit was not big enough they went out there way a gave me a bigger unit for the same price
5 aprile 2023
Risposta di Access Self Storage - Wimbledon
Hi Amanda, thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. We will pass on your comments to the team. Should you need storage again in the future please get in touch. Customer Service Team
The staff is very friendly and kind.
Very kind staff always happy to help and they are very friendly
26 marzo 2023
Risposta di Access Self Storage - Wimbledon
Dear Maria, thank you for your review. We value all feedback from our customers and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
Efficient
Moved my stuff yesterday after using a storage locker for one and a half years.
Staff always helpful, the locker worked fine, as did the app with the access pin codes changed almost daily for security purposes.
JM
8 dicembre 2022
Non scritta su invito
Risposta di Access Self Storage - Wimbledon
Dear Julie, thank you for your review. We value all feedback from our customers and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
Risposta di Access Self Storage - Wimbledon
Thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Customer Service Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.