Manish and staff from the Coventry branch were very professional and helpful. Due to the friendly experience I received I will be using Access storage for the next 12 months.
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Read Street, Access House, CV1 5PT Coventry, England, GB
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Manish and staff from the Coventry branch were very professional and helpful. Due to the friendly experience I received I will be using Access storage for the next 12 months.
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I recently rented a unit at Access Self Storage and had a great experience from start to finish. A special thank you to Manish (Manager) and Steve (Assistant Manager) — they were both extremel... Leggi di più
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I have stored with Access for a couple of years now and each time my experience couldn't have been better. Mani is a true asset to the success of the branch. He is always so helpful, makes your experi... Leggi di più
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Wow! What an amazing team at Coventry! I have met all 4 staff, Mani, Steve, Andrew and the delightful Tanya. All are very professional, courteous and nothing is too much trouble. In addition, the... Leggi di più
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Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Read Street, Access House, CV1 5PT, Coventry, England, Regno Unito
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Manish and staff from the Coventry branch were very professional and helpful. Due to the friendly experience I received I will be using Access storage for the next 12 months.

Risposta di Access Self Storage - Coventry
Very helpful staff and a reasonable price per month
Whole process went smoothly
Although my removal guys did have to take everything up to the 5th level

Risposta di Access Self Storage - Coventry
I recently rented a unit at Access Self Storage and had a great experience from start to finish.
A special thank you to Manish (Manager) and Steve (Assistant Manager) — they were both extremely helpful, professional, and friendly throughout the whole process. They took the time to explain everything clearly, answered all my questions, and made the setup smooth and stress-free.
The facility is clean, well-organised, and feels secure, which is very important for me. Overall, the customer service really stood out, and I would definitely recommend this location to anyone looking for reliable storage.
Thanks again to Manish and Steve for the excellent support!

Risposta di Access Self Storage - Coventry
I was looking to store some furniture during a house move I wasn’t sure of the dates the staff were really helpful and accommodating when I had to change I was shown the different units before I made my mind up I would use these guys again

Risposta di Access Self Storage - Coventry
Easy move in process, staff were friendly and polite, showed me to my unit and showed me how to access the unit. Fairly priced. So far so good!

Risposta di Access Self Storage - Coventry
Excellent service. Easy check in. Very efficient and polite staff. Good facility

Risposta di Access Self Storage - Coventry
Really good bunch Lads very helpful, helped me out at short notice made the whole rental very easy , Thank you Chaps , Regards, Pat

Risposta di Access Self Storage - Coventry
Excellent chap on the desk was very helpful. He explained everything to me and showed me around the units.

Risposta di Access Self Storage - Coventry
I have stored with Access for a couple of years now and each time my experience couldn't have been better. Mani is a true asset to the success of the branch. He is always so helpful, makes your experience stress-free and always has a smile on his face. If you are looking for somewhere to store where you are guaranteed to get a smooth experience then get booking and ask for Mani. Blessed to have him as a store manager. Thanks for everything. Looking forward to the years to come.

Risposta di Access Self Storage - Coventry
Smooth process from the beginning. Great staff. Im still moving all into the new unit from my Birmingham site as relocated to Coventry a few months ago. Apps easy to use also. Thank you all so far.

Risposta di Access Self Storage - Coventry
Access Self Storage personnel Coventry were fantastic. Helped us get the storage size we needed and provided everything we needed to know

Risposta di Access Self Storage - Coventry
Friendly helpful staff explained everything and helped above and beyond even after I locked my keys to padlock in storage unit.

Risposta di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry
Whilst I appreciate taking a security deposit and even though it was only £10, I do t understand why, if your circumstances change - I didn't need the service so cancelled with notice - I have to chase my refund. After being told "within 3 to 4 working days, around Wednesday or Thursday 5th or 6th June" and then to have subsequent emails ignored seems poor. Perhaps it's just my local branch but I'd shop around.
Update: From bad to worse. Nearly 6 months on I get a generic reply but still no refund. Definitely stay away from these cowboys.

Risposta di Access Self Storage - Coventry
Wow! What an amazing team at Coventry! I have met all 4 staff, Mani, Steve, Andrew and the delightful Tanya. All are very professional, courteous and nothing is too much trouble. In addition, they have a great sense of humour and bring light to a sometimes tedious day.
The Christmas elf's have been busy in reception and it really makes you feel festive.
Keep up the great work team 🙌

Risposta di Access Self Storage - Coventry
The staff and service were brilliant, I’d highly recommend them nothing was to much trouble.

Risposta di Access Self Storage - Coventry
Absolute first class. Far more interested in my requirements and flexible with price than the competition. All the staff have been great. The app, easy access and the secure unit all add to a great experience.

Risposta di Access Self Storage - Coventry
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