Access Self Storage - Coventry Recensioni 22

TrustScore 4.5 su 5

4,5

Read Street, Access House, CV1 5PT Coventry, England, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Manish and staff from the Coventry branch were very professional and helpful. Due to the friendly experience I received I will be using Access storage for the next 12 months.

L'azienda ha risposto

Valutata 5 stelle su 5

I recently rented a unit at Access Self Storage and had a great experience from start to finish. A special thank you to Manish (Manager) and Steve (Assistant Manager) — they were both extremel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have stored with Access for a couple of years now and each time my experience couldn't have been better. Mani is a true asset to the success of the branch. He is always so helpful, makes your experi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wow! What an amazing team at Coventry! I have met all 4 staff, Mani, Steve, Andrew and the delightful Tanya. All are very professional, courteous and nothing is too much trouble. In addition, the... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Self-storage
  2. Ufficio aziendale
  3. Deposito

Scritti dall'azienda

Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.


Informazioni di contatto

  • Read Street, Access House, CV1 5PT, Coventry, England, Regno Unito

4,5

Eccellente

TrustScore 4.5 su 5

22 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 91% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Manish and staff from the Coventry…

Manish and staff from the Coventry branch were very professional and helpful. Due to the friendly experience I received I will be using Access storage for the next 12 months.

14 maggio 2026
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Sue,

Thank you for your kind feedback. We’re delighted to hear Manish and the Coventry team provided such a professional and friendly experience.

We really appreciate your support and look forward to assisting you over the coming months!

Valutata 4 stelle su 5

Very helpful staff and a reasonable…

Very helpful staff and a reasonable price per month
Whole process went smoothly
Although my removal guys did have to take everything up to the 5th level

28 aprile 2026
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Ian, thank you for your feedback.
We’re glad to know you found the staff helpful and the process straightforward. We also appreciate your comment regarding access to your unit and will make sure it’s noted.

Valutata 5 stelle su 5

I recently rented a unit at Access Self Storage and had a great experience from start to finish.

I recently rented a unit at Access Self Storage and had a great experience from start to finish.

A special thank you to Manish (Manager) and Steve (Assistant Manager) — they were both extremely helpful, professional, and friendly throughout the whole process. They took the time to explain everything clearly, answered all my questions, and made the setup smooth and stress-free.

The facility is clean, well-organised, and feels secure, which is very important for me. Overall, the customer service really stood out, and I would definitely recommend this location to anyone looking for reliable storage.

Thanks again to Manish and Steve for the excellent support!

19 aprile 2026
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Thank you for your fantastic feedback, Ayhan.

We are delighted to hear that your experience with us was great from start to finish. It is wonderful to know that Manish and Steve provided such helpful, professional, and friendly support, making the entire process smooth and stress free. Taking the time to explain everything clearly and ensure you felt confident is exactly the level of service we aim to deliver.

We are also pleased that you found the facility clean, well organised, and secure, as we understand how important peace of mind is when storing your belongings.

Your recommendation means a great deal to us, and we will be sure to pass your kind words on to Manish and Steve. Thank you again for choosing Access.

Valutata 5 stelle su 5

I was looking to store some furniture…

I was looking to store some furniture during a house move I wasn’t sure of the dates the staff were really helpful and accommodating when I had to change I was shown the different units before I made my mind up I would use these guys again

9 marzo 2026
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Thank you for your kind feedback.

We are delighted to hear that the team were helpful and accommodating, especially while your moving dates were still uncertain. It is great to know you were able to view different units before deciding, so you felt confident in your choice.

We truly appreciate you saying you would use us again and look forward to helping you in the future.

Valutata 5 stelle su 5

Easy move in process

Easy move in process, staff were friendly and polite, showed me to my unit and showed me how to access the unit. Fairly priced. So far so good!

29 gennaio 2026
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Lauren,

Thank you for your feedback.
We are pleased to hear that your move in process was easy and that the team were friendly, polite, and took the time to show you everything you needed. It is also great to know you found the pricing fair.
We look forward to continuing to support you.

Access Self Storage

Valutata 5 stelle su 5

Excellent service

Excellent service. Easy check in. Very efficient and polite staff. Good facility

8 novembre 2025
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Peter,
Thank you for your kind review. We’re delighted you found the check-in process smooth and our team polite and efficient. It’s great to know you’re happy with the facility.
Access Self Storage

Valutata 5 stelle su 5

Really good bunch Lads

Really good bunch Lads very helpful, helped me out at short notice made the whole rental very easy , Thank you Chaps , Regards, Pat

1 novembre 2025
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Pat,
Thanks so much, Pat! We’re really glad the team could step in and help you out at short notice, they’ll be chuffed to hear your feedback. Appreciate you taking the time to share your experience.
Access Self Storage

Valutata 5 stelle su 5

Excellent chap on the desk was very…

Excellent chap on the desk was very helpful. He explained everything to me and showed me around the units.

12 ottobre 2025
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Mark,
Thank you for your lovely feedback! We’re glad to hear that our team member made everything clear and provided such helpful service. We’ll be sure to pass on your kind words to him and the team.
Access Self Storage

Valutata 5 stelle su 5

Access Self Storage Experience

I have stored with Access for a couple of years now and each time my experience couldn't have been better. Mani is a true asset to the success of the branch. He is always so helpful, makes your experience stress-free and always has a smile on his face. If you are looking for somewhere to store where you are guaranteed to get a smooth experience then get booking and ask for Mani. Blessed to have him as a store manager. Thanks for everything. Looking forward to the years to come.

5 agosto 2025
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Mandy,
We’re so pleased to hear your experience with us over the years has been consistently positive. Mani’s helpful and welcoming approach makes such a difference, and we’re delighted to know he’s had such an impact on your storage journey. Thank you for your kind words and for choosing to stay with us long term.
Access Self Storage

Valutata 5 stelle su 5

Smooth process from the beginning

Smooth process from the beginning. Great staff. Im still moving all into the new unit from my Birmingham site as relocated to Coventry a few months ago. Apps easy to use also. Thank you all so far.

21 giugno 2025
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Karl,
Thank you for the great feedback! We're so pleased to hear the move has been smooth so far and that our team has made the process easier during your relocation. It's great to know the app is working well for you too. We appreciate your kind words and look forward to continuing to support you as you settle into your new unit!
Access Self Storage

Valutata 5 stelle su 5

Access Self Storage personnel Coventry…

Access Self Storage personnel Coventry were fantastic. Helped us get the storage size we needed and provided everything we needed to know

24 giugno 2025
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Ann,
Thank you for the great feedback! We're so glad to hear the Coventry team was able to help you find the right storage size and provide all the information you needed. We're always here to make the process as smooth and supportive as possible—thanks for choosing us!
Access Self Storage

Valutata 4 stelle su 5

Helpful staff

Friendly helpful staff explained everything and helped above and beyond even after I locked my keys to padlock in storage unit.

11 giugno 2025
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Ian,
Thank you for your kind words! We're so glad our team was able to go above and beyond—especially in a tricky moment like locking your keys inside the unit! We’re always here to help and truly appreciate your feedback.
Access Self Storage

Valutata 5 stelle su 5
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Olaitan,
Thank you for your feedback! We're so glad to hear that you had an excellent experience. If you need any further assistance, feel free to reach out – we’re here to help!
Access Self Storage

Valutata 5 stelle su 5

storage

no problems , excellent service as expected

1 novembre 2024
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Paolo,
Thank you for your kind words! We're delighted to hear that you had an excellent experience, just as expected. Providing great service is always our priority, and we truly appreciate your support.
Access Self Storage

Valutata 1 stelle su 5

Beware if circumstances change before moving

Whilst I appreciate taking a security deposit and even though it was only £10, I do t understand why, if your circumstances change - I didn't need the service so cancelled with notice - I have to chase my refund. After being told "within 3 to 4 working days, around Wednesday or Thursday 5th or 6th June" and then to have subsequent emails ignored seems poor. Perhaps it's just my local branch but I'd shop around.

Update: From bad to worse. Nearly 6 months on I get a generic reply but still no refund. Definitely stay away from these cowboys.

29 maggio 2024
Non scritta su invito
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Michael,
Thank you for your feedback, and we apologize for the delay in processing your refund. We understand the importance of timely responses and clear communication, and we’re sorry for any inconvenience caused. Your experience highlights areas where we can improve, and we’re committed to ensuring smoother service in the future. Thank you for sharing this with us.

Valutata 5 stelle su 5

Exceptional Team

Wow! What an amazing team at Coventry! I have met all 4 staff, Mani, Steve, Andrew and the delightful Tanya. All are very professional, courteous and nothing is too much trouble. In addition, they have a great sense of humour and bring light to a sometimes tedious day.
The Christmas elf's have been busy in reception and it really makes you feel festive.
Keep up the great work team 🙌

30 novembre 2023
Non scritta su invito
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Richard, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team

Valutata 1 stelle su 5
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Dear Muhammad, we apologise that you have not had a positive experience. If you wish to discuss this with us please email customerservices@accessstorage.com

Valutata 5 stelle su 5

The staff and service were brilliant

The staff and service were brilliant, I’d highly recommend them nothing was to much trouble.

1 marzo 2023
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Chris, thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. We will pass on your comments to the team. Should you need storage again in the future please get in touch. Customer Service Team

Valutata 5 stelle su 5
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Dear Mike, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Should you need storage again in the future please get in touch. Customer Service Team

Valutata 5 stelle su 5

Absolute first class

Absolute first class. Far more interested in my requirements and flexible with price than the competition. All the staff have been great. The app, easy access and the secure unit all add to a great experience.

10 gennaio 2023
Logo di Access Self Storage - Coventry

Risposta di Access Self Storage - Coventry

Hi Colin, thank you for your glowing review. We are delighted that you had such a positive experience. Should you need any further assistance please get in touch. Customer Service Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più