ABTA Travel Insurance Recensioni 

1358
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Reasonably priced insurance for what's included. I bought single trip worldwide and it was more competively priced than other quotes I got. (Hopefully I won't need it,but better safe than sorry I gu... Leggi di più

Valutata 5 stelle su 5

This is the first time we have used ABTA Travel insurance. This popped on a search and proved to be excellent. The medical sreening was excellent simple to use and add information, best I have used, s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very simple and fast process, even when required to explain medications. Also great value compared to most insurers.

L'azienda ha risposto

Valutata 4 stelle su 5

Had to reapply by phone because I could not pay on line due to there being pop ups. Had to reapply but the person kept putting in the wrong information so had to keep going over the same questions. Pl... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di assicurazioni per i viaggi

Informazioni su ABTA Travel Insurance

Scritti dall'azienda




Visit our website Contact us

ABTA Travel Insurance

ABTA Travel Insurance is travel insurance product from ABTA and is underwritten by Inter Partner Assistance S.A. part of the AXA Group.

Keep your plans on track with ABTA Travel Insurance.

It offers:

  • Up to £10m medical cover per person, including Covid-19 medical expenses while on holiday providing customers aren’t travelling against FCDO or medical advice*
  • Cancellation cover
  • 24/7 emergency helplines
  • Easy online medical screening process.

*Terms and conditions apply.

ABTA Travel Insurance also provides you with a reassuring range of benefits as standard that some other insurance providers don’t or will charge extra for – including:

  • Free access to an online English speaking doctor via the Doctor Please app
  • Missed connections cover
  • Cruise cover
  • Over 120 sports and activities covered.

About us

ABTA Ltd is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to arrange general insurance contracts as an intermediary.


The insurance is underwritten by Inter Partner Assistance S.A. Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 1035181). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK branch office address is 106-118 Station Road, Redhill, RH1 1PR. Inter Partner Assistance S.A. is part of the AXA Group.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

1K recensioni

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Ha risposto al 87% delle recensioni negative ricevute

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(1358)

178 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent and easy to use website.

Excellent and easy to use website.
ABTA Travel was recommended by Money saving expert as a company who pays out on genuine claims.
I've paid for cheap home insurance before for example and it's true, buy cheap buy twice.

30 dicembre 2025
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Risposta di ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Valutata 2 stelle su 5

Not easy.

Difficult contacting the main insurance following an accident.

25 agosto 2025
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Risposta di ABTA Travel Insurance

Thank you for your review and feedback. We are very sorry to hear that you have not had a good experience. We have passed this feedback onto AXA, who administer the scheme on our behalf to look into this. The ABTA Travel Insurance team.

Valutata 5 stelle su 5

I made a mistake (auto fill!)

I made a mistake (auto fill!). Called the helpline. Lady I spoke to was lovely and sorted problem in no time.
I have used ABTA three times this year and will carry on using them. Well done.

5 dicembre 2025
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Thank you for your review - The ABTA Travel Insurance team

Valutata 5 stelle su 5

Good service

Professional, easy to understand and patient. They didn’t give me the winning lottery numbers though, so I’m not entirely happy 💁🏾‍♂️😊

2 dicembre 2025
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Thank you for your review - The ABTA Travel Insurance team

Valutata 5 stelle su 5

Easy to process

Easy to process, sorting out medical pages very easy.
Prompt acceptance and delivery of insurance.
Thank you
Margaret White

21 novembre 2025
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Risposta di ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Valutata 5 stelle su 5

Good quote, easy process …

Good quote for people with pre existing conditions. Better than all the 20% off adverts.

29 novembre 2025
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Thank you for your review - The ABTA Travel Insurance team

Valutata 2 stelle su 5

Problem renewing my travel insurance…Renewal problems

Problem renewing my travel insurance which ended up in a lengthy procedure and several phone calls and having to actually take out a new policy rather than simply renew.
Previous policy had been taken out online & my iPad would not facilitate the renewal as it would not permit pop ups which were apparently required. Tried to allow pop ups but could not despite following instructions given.
Reverted to further phone call to an agent & although the reminder letter said I could renew by phone was told this was not possible.
After reference to a manager she arranged phone renewal/ new policy via another agent. She did offer a small discount in view of the problem & length of time taken to resolve matters.
Even the payment procedure was lengthy being passed, eventually after a wait , to a person who could take payment and then having to be transferred back to previous agent.
I have taken out several travel policies with ABTA and was attempting to stay loyal despite cheaper quotes elsewhere and expected a simple and quick task. By the end of matters I was regretting my decision.
The agent did voluntarily record a complaint & I have received emails confirming matters are being looked into. I would like to stress that I had no complaint against any of the parties I spoke to, they were simply doing the best they could, the issue was with the procedure and inability to renew by phone as original purchase was online. Seems absurd when I can go online & see all details of both previous policies and this current new one as could the agents. . 🤷‍♂️

27 novembre 2025
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Risposta di ABTA Travel Insurance

Thank you for your review. We are sorry that you did not have a good experience renewing your travel insurance policy. We have passed this review onto AXA, who administer the scheme on our behalf - The ABTA Travel Insurance team.

Valutata 5 stelle su 5

It was very easy to arrange the…

It was very easy to arrange the insurance that I required for my trip to Sri Lanka.
I hope it is a waste of money!
But the big test would occur if I have to make a claim and that is when I hope ABTA Travel Insurance will help.

16 novembre 2025
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Risposta di ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Valutata 4 stelle su 5

Its hard to rate insurance companies…

Its hard to rate insurance companies when you have not needed to make a claim. All I can say is that (some) other travel insurers do not cover for lost travel costs, but from close reading of the information this one will cover situations that the others don't. I hope I never need to test this! I will be renewing this year.

7 dicembre 2024
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Thank you for your review - The ABTA Travel Insurance team

Valutata 5 stelle su 5

Used ABTA travel insurance for a few…

Used ABTA travel insurance for a few years now after Martin Lewis gave this is thumbs up for older travellers.
Luckily not needed to use the cover but know its there .

3 novembre 2025
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Risposta di ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Valutata 4 stelle su 5

Good so far.

Purchasing the policy on line was fairly straightforward. There was no need to attempt to contact anyone. Four stars given as the proof lies in performance of the company in the event of a claim, which is something no one wants to test!

30 ottobre 2025
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Risposta di ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Valutata 3 stelle su 5

I have made an online claim for a theft…

I have made an online claim for a theft and waiting to hear back after 8 days so far. I can give a proper review when I know the outcome.

20 ottobre 2025
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Risposta di ABTA Travel Insurance

Thank you for your review. We have passed this feedback onto AXA who administer the scheme on our behalf. The ABTA Travel Insurance team.

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