Abels Moving Services Recensioni 660

Abels was fantastic and such a pleasure to deal with. They have a brilliant 'unpacking' service that saved us days of emptying boxes. . wonderful staff!

Swift, polite and cautious - had a great experience with Abel when moving from Canada to Scotland. Paul and team provided all the information when necessary and answered quickly, whereas the two-person moving team on the ground was quick and efficient - nothing was broken! When I move again, I will most definitely use Abel once more.

From the first visit to carry out a house inventory through the packing up stage to the final delivery and unloading, the service was highly professional. The team who did the packing up over several days took enormous care and nothing seemed too much trouble. The dismantling and reassembly of items of bulky furniture was done with great skill. Very impressed with the whole experience with Abels.

Efficient service with extremely experienced staff and a well planned program.

The staff who carried out the removal

The men packing and unpacking, loading and unloading were very good indeed. But administratively they are a shambles. It took ages to get the quote confirmed with them, and on the day the handyman they promised did not turn up. After a day of having our calls ignored which was highly stressful, we were asked whether we could sort someone else out ourselves to attend the next day. Eventually someone did come on the afternoon of day 2 and they did cover the cost of our emergency electrician whom we used overnight on day 1 to remove our light fittings. In the move out there was a big fuss made about how they would separate the key items, bed, tv, kettle, mugs etc and do them last. But this last container then was not redelivered first out of storage. As a result we had to stay in an hotel overnight at further expense. The excuse was that most people don’t stay in their new place on night 1 of a 2 day move. But we were paying thousands more for an expensive premium service with a moving concierge and that person took no responsibility for the fact they did not ask us any questions about that assumption; it was “not the procedure in the yard to consult the inventory before deciding what to load out of store”, and not the procedure to ask, either. So don’t think you’re paying premium prices for premium organisation - you’re not. To top it all, even though we have paid to be unpacked we are expected to wait 11 days for the boxes they did not unpack initially to be collected. So I would say, don’t bother - save yourself thousands and use someone cheaper.

Our Abels team were extremely hard-working and completed packing on day 1 in good time. They worked with no fuss and absolutely minimal involvement required of us. They arrived early on day 2 and had loaded everything on the van by mid-day. After a wait for a couple of hours while the finances were confirmed we were unloaded and items that required rebuilding were completed and the rest placed in rooms directed by us by 17.30.
This was a well-run operation from the original survey to the final piece of furniture being put into our new home.
Very impressive and no breakages!

Very friendly, polite, hard working and we would highly recommend anyone to use your company.

We couldn’t have been more delighted with the service we got from Abels. Everyone I dealt with, either organising the move or actually moving us on the day, went the extra mile to be helpful and flexible. We had quite a complicated move but it was all completed with the utmost care and consideration. They are an extremely professional, efficient and knowledgable company and the staff all reflect the high standards promised. Thank you Abels for making it a lot less stressful than it could have been.

Everyone at the company was very kind and efficient. They followed up thoroughly on emails and even went the extra mile by calling me if they required further information or vice versa. I am extremely happy with their services.

At every stage of the process from the home visit for quoting, through all our dealings with the office, to the removal, storage and delivery to our new home, we were very impressed with the high level of service. The entire team were skilful, efficient, professional and friendly.

The staff at Abel's were efficient and endlessly patient with my many questions, including much-needed support in getting the various international shipping forms completed! I am so grateful. I would recommend them to anyone seeking a reliable moving or shipping service.

Excellent service from start to finish with great care taken in packing our goods prior to departure. Great UK team and similarly great team in Cyprus in the form of Orbit. The UK team we're attentive and accommodated my request to see the container loaded before it left for the docks. The container arrived in Cyprus in time and was cleared in just a few days so our belongings were delivered very soon after arrival. The Orbit team worked hard and fast in plus 30 degrees and removed all the export packaging taking away any rubbish which was a great help. All round well done, thank you.

The commercial service in the beginning was efficient. We got an accurate quote, quite detailed.
Then, the actual moving was perfomed as scheduled, the movers acted in a very professional manner. All our goods (more than 50m3) were packed carefully and delivered in order.

I am so glad we used Abels for our cross-country move. Everyone we dealt with was efficient and knew their stuff. We had some last minute changes of plan and the team were really helpful in working out what could be done. The move team themelves were great, friendly and flexible. We were sorry to see them go at the end of the three days. I would definitely recommend Abels!

This is the fourth time I have used Abels to move me since 1987. They are simply the best, which is why I chose them to move me, within France, this time.

Abels were very professional, responsive and reliable. An excellent removals service.

Good customer service and polite communication. Great care was taken in every stage of the process to make sure my furniture and boxes arrived safely. Recommended.

The move went really well. Although there were some initial communication issues between Abels’ head-office and the movers who came on site, Jayne and Peter dealt with the issue expeditiously. Both were always accessible and helpful on any matters that arose relating to the move. Jayne is very reassuring and has a calm and positive demeanour in dealing with any problems. Peter personally dropped by when the movers were packing to ensure that everything was going well. We are very grateful for their attentiveness and care as that really helped reduce our stress that inevitably comes with moving.

They kept me advised of the exact time they would arrive on the day of removal and on the day of delivery. My goods were handled with respect and packed in well for the overseas move. The team were friendly but professional and looked clean and smart. The office team were knowledgeable and always extremely helpful, no matter how many times I needed to call them.