abc ivf - Leeds Recensioni 

66
TrustScore 4.5 su 5

4,7

1 Sterling Way, Capitol Park East, Topcliffe Lane, WF3 1BU Tingley, Leeds, England, GB


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Valutata 5 stelle su 5

Can’t thank ABC IVF enough! We started treatment last March (with initial appointment in Feb!) and welcomed our baby boy in December. The team (especially Katie) were amazing and explained everyt... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our IVF journey pushed us in ways we never imagined. The long waits, daily injections, and the heartbreak of a failed first round left us emotionally and physically exhausted, and there were momen... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We couldn't recommend abc ivf enough for fertility journey. Communication, staff and patient care was outstanding. After 2 rounds we finally have our baby girl which myself and my wife will be forever... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Booked an appointment everything went great spoke to a nurse 2 days later who requested a letter from my gp I had already sorted his out and asked where I needed to send it . Was told my coordinator w... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Clinica per la fertilità
  2. Medico specializzato in fertilità

Scritti dall'azienda

We offer the UK's lowest cost IVF treatment. We have excellent success rates, well above the UK average & still deliver quality, affordable fertility treatment.


Informazioni di contatto

  • 1 Sterling Way, Capitol Park East, Topcliffe Lane, WF3 1BU, Tingley, Leeds, England, Regno Unito

  • 0113 733 6000

4,7

Eccellente

TrustScore 4.5 su 5

66 recensioni

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4,7

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(66)

41 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I feel like our long journey of…

I feel like our long journey of infertility was made easier when we came to abc create , very kind and supportive staff . Always checking in even after we had our baby girl .

6 dicembre 2024
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Risposta di abc ivf - Leeds

Hi,

Thank you for taking the time to share your experience and such a lovely review. We're so glad to be able to support you in your journey.

We wish you all the best,
abc ivf

Valutata 5 stelle su 5

Brilliant communication.

We cannot express enough how grateful we are for all the support and communication we received throughout our entire treatment. We felt at ease during every appointment and left knowing what to expect going forward. We are grateful that our round of treatment resulted in the arrival of our beautiful daughter.
100% recommended this clinic to anyone.

29 gennaio 2024
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Risposta di abc ivf - Leeds

Hi Natalie,

Thank you for taking the time to share your experience and such a lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our Leeds clinic team.

We wish you all the best,
abc ivf

Valutata 5 stelle su 5

I would absolutely recommend abc ivf

I would absolutely recommend abc ivf! If it wasn’t for abc team we would not have our precious daughter!! The whole process was easy and I was talked through every step of the way with 24/7 support! If anyone is considering using abc I would 10000000% recommend!

1 gennaio 2024
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Risposta di abc ivf - Leeds

Hi Eden,

Thank you for taking the time to share your experience and such a lovely review. We're so glad we were able to support you in your journey.

We wish you all the best,
abc ivf

Valutata 5 stelle su 5

My Husband and I could not recommend…

My Husband and I could not recommend ABC IVF enough. We first enquired about treatment back in October 23. I was very nervous going for my baseline scan but was very quickly put at ease by Katie and Danielle. They were very informative and answered all my questions and concerns. Treatment plan and pricing was thoroughly explained and easy to understand. We started our first round of IVF in January 2024 which fortunately was successful, I gave birth to our first baby, a boy, Herbie on 30/9/24 and we couldn't be happier. Everyone at the Leeds clinic were fantastic and the care was second to none, they helped to turn a very stressful time for us into a very enjoyable one. If needed we would definitely return to the clinic.

Thank you again

Lauren & Thomas Dale

1 gennaio 2024
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Risposta di abc ivf - Leeds

Hi Lauren,

Thank you for taking the time to share your experience and such a lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our Leeds team.

We wish you all the best,
abc ivf

Valutata 5 stelle su 5

fantastic clinic we wouldn’t have our…

fantastic clinic & we wouldn’t have our little miracle baby boy without there help special mention to nurse katie who’s absolutely amazing and made our journey so much easier x

5 dicembre 2023
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Risposta di abc ivf - Leeds

Hi Emily,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our Leeds clinic team.

We wish you all the best,
abc ivf

Valutata 1 stelle su 5

Avoid this company

Avoid this company!

I was looking for fertility providers as me and my husband has been trying for nearly 4 years and were unsuccessful. We booked in for a scan and consultation with ABC. Their criteria is a BMI of 30, aged under 39 and a good ovarian reserve. At the scan they noticed I had low number of follicles but they perfomed an AMH test which came back satisfactory so it was advised they would need to attend an MDT meeting to see if they could proceed.

I waited to be told they could proceed and they would do an in depth discussion on the day I’d booked for my consultation with a nurse. I spoke with a nurse over zoom who initially went into the negatives of IVF and telling me she had to give me realistic expectation which I understood. She then mentioned I couldn’t go over a BMI of 30. I then explained I wouldn’t as I’d had bariatric surgery to be able to get myself to a healthy BMI to be able to even start IVF process and she said well done and that was the end of that. Then towards the end she explained someone would call me in regards to moving forward.

I then waited for my coordinator to call and when they did they explained my Nurse Katie has said she wants to speak to the consultants about my gastric sleeve. This was not on the questions for IVF or the requirements but she wanted another MDT meeting. She then called me to explain the results of the MDT meeting as to where in her words ‘we need you to get a letter from either your GP, Gastro surgeon or a private company called birth company’ ‘we need them to advise on if it’s safe to proceed with IVF after gastric sleeve’ Katie said as soon as I got these letters we could proceed to treatment.

So off I went I got a letter from my GP who explained I was healthy but she has advised me to also get a letter from my gastric surgeon. I contacted my surgeon in Turkey and received a letter explaining I was ok to proceed.

I then passed all of this information to ABC who said they needed to have a 3rd MDT meeting about me. She had the meeting yesterday to then call me and again not give me a definitive answer on wether or not they could proceed. She told me they wouldn’t accept the letter from my gastric surgeon because he’s Turkish! They would just disregard that letter was her exact words. She then proceeded to tell me my gp letter stated they are not a surgeon. So I proceeded to ask, so you are willing to take pieces of advice from my GP letter but where my GP tells you I have recovered well from surgery and I should get a supporting letter from my Turkish surgeon you want to disregard this piece of information. Katie then told me I was shouting at her (I didn’t raise my voice, she was trying to talk over me repeating it was for my health) when I was trying to explain my feelings.

So now I wish to voice these opinions. Firstly you are a company dealing with emotional couples who are struggling with different aspects of fertility. I would never have been able to come for a private consultation had I have not lost the weight to get my BMI down, I am over 35 and you yourself have told me I’ve got a decrease in my eggs. I came to you to be told, by Katie, as soon as you get these letters you can proceed to start treatment. This was a lie because I got the letters and the goal post changed. When I tried explaining that to Katie she proceeded to tell me I was shouting. No the problem is you told a woman who is desperate to have her own child that the start was in reach and then you snatched it away! Absolutely shocking service. She also told me the lead consultant would call me yesterday evening or today and I am still yet to get a call from this sham of a company!

If you want an empathetic fertility company I wouldn’t use this one. If you want someone to respond to you in an appropriate time don’t use this company. In fact just don’t use them at all!

30 agosto 2024
Non scritta su invito
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Risposta di abc ivf - Leeds

Hello Sarah,

We're sorry to hear you have been unhappy with your experience with us. We understand this is a very sensitive time and our team aim to treat every patient with sensitivity and consideration. We apologize if you felt there were instances where opportunities to provide support were missed.

From your patient notes we can see you have continued treatment with one of our Consultants. We sincerely hope the communication you received regarding your experience has been satisfactory and wish you all the best in the next steps of your journey.

If you would like to seek any further support please contact our team at support@abcivf.co.uk

Sincerely,
abc ivf

Valutata 5 stelle su 5

The staff are well experienced and so…

The staff are well experienced and so kind,explained all process.

10 agosto 2023
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Risposta di abc ivf - Leeds

Hi Soni,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best,
abc ivf

Valutata 1 stelle su 5

Booked an appointment everything went…

Booked an appointment everything went great spoke to a nurse 2 days later who requested a letter from my gp I had already sorted his out and asked where I needed to send it . Was told my coordinator would be in contact today or Tom and she would call me fast forward over a week later and still haven’t had a call . And still non the wiser to what’s going off won’t book with the company

16 luglio 2024
Non scritta su invito
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Risposta di abc ivf - Leeds

Hi Claire,

We're sorry to hear you have been unhappy with your experience thus far. Our team aim to provide a high level of communication service and we regret this was not the case in your experience.

Members of our team are taking steps to investigate the circumstances of your review and will be in contact with you regarding this.

We're deeply sorry for any delay in contact and will do our best to amend this.

Wishing you all the best,

abc ivf

Valutata 5 stelle su 5

Great experience

Great experience
Would recommend to anybody looking

26 luglio 2024
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Risposta di abc ivf - Leeds

Hi Danielle,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best,
abc ivf

Valutata 5 stelle su 5

I had an awesome experience with abc…

I had an awesome experience with abc and it was a huge success at the end.

3 settembre 2023
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Risposta di abc ivf - Leeds

Hi Chinemeogo,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best,
abc ivf

Valutata 5 stelle su 5

Great staff, clear costing, quick timescales, highly recommended!

Chose ABC IVF due to them offering mild IVF and convenient location. All information and processes were very clear and great that they are willing to start quickly.

Staff are amazing, both Katie's were just the sweetest, professional but approachable and kind. Sam one of the Drs was so great when there was a little hurdle to overcome after egg collection, I genuinely felt like they went above and beyond to give me reassurance before I went ahead with a transfer.

I have a beautiful daughter who is 2 and a half weeks old from my first frozen transfer. Cannot thank this wonderful team enough!

Just to add that I know when looking at IVF I wondered why ABC was a fair bit cheaper than others. So for anyone who reads this and has that concern please be reassured that the care, facilities and service do not lack at all! Everything was done to an amazingly high standard with such care and compassion.

2 ottobre 2023
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Risposta di abc ivf - Leeds

Hi Kerry,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our team!

We wish you all the best,
abc ivf

Valutata 5 stelle su 5

Definitely recommend

We first started the process of ivf in January 2023 and our beautiful baby boy was born in April 2024. Prices are lower than other clinics we looked at. Staff were amazing (Leeds) they made us feel comfortable throughout our journey and were happy to answer the many questions we had. We would definitely recommend abc ivf.

16 agosto 2023
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Risposta di abc ivf - Leeds

Hello Louise,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best,
abc ivf

Valutata 5 stelle su 5

Positive first time

I started my treatment at Sheffield with Pauline & Kelly. They were absolutely brilliant explained everything to us, and responded quickly to any queries we had. For egg collection we then attended leeds, again all very welcoming, explained everything in detail. We had 9 embryos, 6 made it, we've stored 5.
We was lucky 1st time round. We attended leeds for our 6 weeks 6 days early pregnancy scan to be told we were having identical twins, which completely shocked me. I've 4 children already, with 1 set of twins.
We attended Hospital at 9 weeks 4 days to be told one of our twins had passed away, however twin 2 is healthy and good. We've another scan next week at 12 weeks 4 days, fingers crossed all is good.
The only thing that could be improved is the Co ordinator, firstly after paying our deposit, it took time for a response and next steps to be arranged, after we paid for our storage it was stressful because our online banking didn't allow us to attach a reference therfore, it took abc a while to locate it.
I'd highly recommend abc.
It's a emotional roller coaster.
Allow time off work for updated scans whilst in the process of injections etc. It's less stress than shift changing.
Thanks again ABC sheffield & leeds.

10 marzo 2024
Non scritta su invito
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Risposta di abc ivf - Leeds

Hello Samantha,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best,

abc IVF

Valutata 5 stelle su 5

Amazing - A* Service

My partner and I have used ABC IVF twice now and we have been so very lucky to successfully have had both our IVF attempts work first time.
My partner carried our first child, Zak and I am carrying our second. I am currently just over 15 weeks pregnant and found out we are having a little girl!
We cannot thank ABC IVF, Leeds enough for their service, care and professionalism they have shown towards us with both of our IVF attempts. Katie Backhouse and Katie Taylor we have seen on both of these attempts and they are an absolutely credit to the organisation. This time round we also was looked after by the lovely El who was a great support throughout! Danielle and the team on the day of transfer were also absolutely fantastic, even the embryologists were so friendly and had time to chat with us before the procedure which made us feel so at ease and that our embryo had been in very good hands!
Thank you again from the bottom of our hearts for what you have helped us to achieve as what will be a family of four by the end of 2024! You guys really are miracle workers x

11 gennaio 2024
Non scritta su invito
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Risposta di abc ivf - Leeds

Hello N,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey. Congratulations from our team!

We wish you all the best,

abc IVF

Valutata 5 stelle su 5

Excellent service and staff

We have our precious baby boy thanks to Abc Leeds, the staff were very professional with excellent communication, I’ll definitely recommend 💯

18 maggio 2023
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Risposta di abc ivf - Leeds

Hi Joy,

Thank you for taking the time to share your experience and your lovely review. We're so glad we were able to support you in your journey. Congratulations from everyone on our team.

We wish you all the best!

With love.

abc IVF

Valutata 5 stelle su 5

Wonderful place gave me our miracle…

Wonderful place gave me our miracle little boy and I couldn’t recommend more only ever a phone call away

4 marzo 2024
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Risposta di abc ivf - Leeds

Hi,

Thank you for taking the time to share your experience and your lovely review. We're so glad we were able to support you in your journey. Congratulations from everyone on our team.

We wish you all the best!

With love.

abc IVF

Valutata 5 stelle su 5

Best experience with them from the…

Best experience with them from the start to finish, had a beautiful baby girl with my very first ivf cycle.
Thank you abcivf :)

10 maggio 2023
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Risposta di abc ivf - Leeds

Hi Mrs Khan,

Thank you for taking the time to share your experience and your lovely review. We're so glad we were able to support you in your journey. Congratulations from everyone on our team.

We wish you all the best!

With love.

abc IVF

Valutata 1 stelle su 5

Never use their services! Terribly

I am 22, I am completely healthy, we applied for ivf icsi because my husband has a low sperm count. All the scans were great, the schedule was great, we started our cycle with Katie, but she went on vacation and later I was served by another nurse who was constantly in the negative, this is such a difficult process for people and at such moments you need support and she kept saying what if ... and when ... but the worst was waiting ahead. When I had an egg collecting day, I was so happy and full of emotions to find out how everything went. I just opened my eyes and the doctor immediately said "you have 20 eggs and you need 16, we will not do a fresh transfer for you, only freeze everything" I say why? as? we don't know everything until the end, we were ready for a fresh transfer, that's why I burst into tears and no one, no one from the staff came up, asked how you are, no one... the reason was because I was over stimulation OHSS, but that was not the reason to hate this clinic….. we were waiting for how many embryos we will have…. out of 20 eggs we only had 6 mature, later on the next day they said 11 mature, unknown people whom we have never seen before called us every day and said maybe something will happen, maybe not, hope believe, later we had only 1 fertiliser, whole for a week we were confused by people with terrible English that no one could understand.... in the end, we got nothing, not a single embryo, and the only thing we always heard was "Sorry" when we talked to the doctor why this happened to us, everyone said that the first cycle is test When my husband asked a clear question whether OHSS over stimulation somehow affects the follicles, the doctor simply ignored the question and said that for the next cycle she should change the dose and new injections. These people play on emotions when a person goes for IVF, she already has feelings but fights with them and waits for support.... forget, they will only make you nervous and will take a considerable amount of money. They left us with nothing, only made it worse by overstimulating my healthy body. And now when we want only one thing, these are our documents, to see with our own eyes what happened to our cycle, they ignore it.... also, no one returns the money even if we had nothing, but at least they would have returned it for the fact that we did not have a transfer day. Therefore, do not spoil your nerves and do not waste this precious time, look for better treatment because no one in this clinic knows how to be a little friendly.

10 novembre 2023
Non scritta su invito
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Risposta di abc ivf - Leeds

Hello Diana,

Thank you for sharing your experience with us. We are very sorry to hear about the challenges and frustrations you faced during your IVF cycle. We understand that undergoing fertility treatment can be an emotional and difficult process, and we apologize if you felt the support you received was inadequate and for any lack clarity you experienced from our team.

We apologize for the change in nursing staff during your cycle and any negative interactions you had with the nurse who took over. We understand the importance of providing compassionate and supportive care, especially during such a sensitive time. We assure you that we have taken the necessary measures to address this to ensure that all our staff members are trained to provide the necessary support and empathy to our patients.

Regarding the decision to freeze all embryos instead of proceeding with a fresh transfer, we understand that this was not the outcome you were hoping for. The decision to freeze embryos is made based on various factors, including the risk of ovarian hyperstimulation syndrome (OHSS) and the quality of the embryos. We apologize if this decision was not adequately explained to you, and we will work on improving our communication to ensure that our patients have a clear understanding of the reasons behind such decisions.

We are sorry to hear that you did not have a successful fertilization and that you felt confused by the communication from our team. We strive to provide clear and effective communication throughout the treatment process, and we apologize for any communication barriers or misunderstandings that occurred. We will review our communication protocols to ensure that our patients receive accurate and understandable information.

Regarding the return of your documents and the financial aspect, we apologize for any delays or lack of response you have experienced. We understand the importance of having access to your medical records and the need for transparency in financial matters. We will investigate this issue and ensure that your concerns are addressed promptly.

We appreciate your feedback and take it seriously. We are committed to continuously improving our services and providing the highest level of care to our patients. If there is anything specific you would like to discuss or if you have any further concerns, please do not hesitate to reach out to us directly via our support email at support@abcivf.co.uk

Thank you again for sharing your experience, and we apologize for falling short of your expectations.

We wish you the best of luck on your fertility journey,
abcivf

Valutata 1 stelle su 5

Awful experience, please read and save your money!

I am 33 with a BMI of 21 and had a 12 antral follicle account so I fit the criteria to go through abc Leeds with a 45% success rate.

On day 5 I was told my follicles were progressing normally. On day 8 I was told only 2 of my follicles have grown and the recommend me going in for egg retrieval and this is nothing to worry about, we only need one!

I felt so uneasy but was made to feel everything was fine and we should proceed as these 2 follicles looks encouraging.

I wasn’t told that I didn’t respond to the medication until 10 minutes before surgery. I believe prior to taking the trigger injection I should have been told this and advised to cancel and try a higher dose. This never happened.

2 eggs were retrieved and they were both immature! One fertilised but remained one cell. I was devastated.

The clinic director 1 week later called me with his child crying in the background being so patronising. It was so upsetting a week after a failed cycle.

I have an ongoing complaint running with them at the moment. I am now getting the care I need from a very reputable clinic with supplements and care tailored to me. It’s much more money but you get what you pay for! I was only told to take folic acid here!

Also the reviews on the abc Leeds are create fertility’s in Manchester. Abc is nurse led and create is doctor led. Huge difference! They also show success rates on embryo transfer and not by cycle! Be aware. Check HFEA. I wish I did. Learn from me.

This experience left me so depressed. No one deserves the treatment I received.

4 ottobre 2023
Non scritta su invito
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Risposta di abc ivf - Leeds

Hello Kirsty, We are sorry to hear you have been unhappy with our previous service.

A member of our team has been in recent contact detailing the circumstances of your experience.

We share your disappointment that in your case an optimal result was not obtained.
We are unable to comment on your medical condition due to confidentiality reasons and are aware that one of our consultants has fully responded to you to confirm that clinically appropriate protocols were used, and expert decisions were always made by the clinical team.

If you wish to receive further support please contact us at support@abcivf.co.uk

We wish you all the best,

abcivf

Valutata 5 stelle su 5

Thankyou abc ivf!

The clinic was always so welcoming throughout our many visits there and it was always a clean and calming environment. All the staff were so supportive. Special mention to Katie B our Fertility Nurse for being so amazing. She always made us feel so relaxed and was super helpful whenever we couldnt get hold of our personal coordinator. She was just generally lovely. We couldn't have asked for anyone better!

We will always be thankful to abc ivf for giving us our beautiful little boy!

5 novembre 2022
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Risposta di abc ivf - Leeds

Hello Takara,

Thank you for sharing your experience and the Lovely review. We are so glad we could support you in your journey.

Best wishes,
abc ivf

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