Abakhan Fabrics, Hobby & Home Recensioni 

483
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

Excellent Aran Yarn at good price - I was a bit disappointed at the shade of the Victorian Rose - it is a bit drab, but I suppose that's what you get for buying online.Quick Delivery

L'azienda ha risposto

Valutata 5 stelle su 5

Attended the Copy your clothes pattern class yesterday at Abakan Mostyn with Corrie Robinson. This class was sold out with 10 people of various skill levels attending. I didn’t have any pre conce... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This was my second order from this company. First time no issues. This time sadly Royal Mail let the process down. Unbelievably I received a RM envelope (apologising about the state of the contents)... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fast delivery, great prices super quality fabrics. Bought two 2m remnants. The first has been used to make 5 syringe drivers bags for cancer patients and I loved sewing the fab quality French print fa... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di tessuti
  2. Caffè
  3. Merceria
  4. Negozio di macchine da cucire
  5. Negozio di articoli da cucito
  6. Negozio di filati

Scritti dall'azienda

Here at Abakhan, we pride ourselves on offering value for money throughout the vast range of Fabrics, Yarns, Crafts, Sewing Accessories and Haberdashery we have on offer. We are committed to sourcing the best products at the best prices for our customers and frequently have stock lots, clearance parcels and special offers available. Started by the Abakhan family in the late forties as a rug weaving business, the first retail outlet opened in Mostyn, North Wales over thirty years ago. As well as a major retail outlet, this site also occupies the head office and distribution operations of Michael Abakhan Ltd and is also a site of considerable local historic interest. The company has taken great care to preserve the old works buildings resulting in the presentation of an award by the Prince of Wales for the sympathetic restoration of the buildings. Still headed by family members, Abakhan has now been trading for almost 60 years, with 9 stores across the North West (North Wales, Manchester, Liverpool, Birkenhead, Bolton, Chester, Hanley, Preston & Shrewsbury). We also have an online store www.abakhan.co.uk


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

483 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,4

Tutte le recensioni

(483)

89 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Good choice, reasonable prices.

Good choice of yarn at reasonable prices. Fast delivery. All good!

20 novembre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you were happy with your shopping experience and look forward to helping again in the future.

Team Abakhan

Valutata 5 stelle su 5

Delivery was very good

Delivery was very good. Material itself had a small sparkle in it which had not shown on line. Neverless the material was of good quality and although i have not use it yet I am looking forward to using it. Well done Abakhan.

5 novembre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you liked the fabric and we look forward to helping you again in the future.

Team Abakhan

Valutata 5 stelle su 5

Excellent value for the blanket kit and…

Excellent value for the blanket kit and separate wool order I've had. Nice quality wool. Easy to order and pay for. Prompt and very cheap delivery.

7 novembre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you enjoyed your shopping experience with us.

Team Abakhan

Valutata 5 stelle su 5

Easy to order and fast delivery and a…

Easy to order and fast delivery and a lot of choice I will definitely be ordering from here again

6 ottobre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you were happy with your purchase and we look forward to helping you again in the future.

Team Abakhan

Valutata 5 stelle su 5

Excellent service and product

Excellent service and product. Very impressed.

23 ottobre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you are happy with your purchase and we hope to help you again in the future.

Team Abakhan

Valutata 5 stelle su 5

A committed Abakan customer now …

After never being quite sure about buying fabric i can’t see/ feel I have to say I’m a bit of a convert to Abakhans wonderful service. I have found all prices really competitive, fabric arrives appropriately packed and in a timely manner. I have never been disappointed. Long may it continue!

20 ottobre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you were happy with your purchase and we look forward to helping you again in the future.

Team Abakhan

Valutata 1 stelle su 5

Every physical shop I have gone to is…

Every physical shop I have gone to is fine and wonderful, but I was left no choice but to order online recently. That seemed fine, as I have ordered from them previously.
However, something has happened with the quality of services at the online warehouse and I am disgusted. Paid extra for next day delivery. Had to email for first next-day order. It seemed no one had thought to pack it until reading it based on the response, but it thankfully still arrived on time.
Had to send a nagging email to actually find out where my second order was, on the day it was meant to arrive - it hadn't been despatched until someone actually took the time to read the email and has only just despatched it this morning.
This morning. It won't arrive until Friday. For some reason, it's at Heathrow.

The person on the other end phrased it as if it had been despatched much earlier in the day, but the timestamp of the email confirming shipment that arrived right after their response disproves this.

It should have been here yesterday, and now my sales will suffer at an important time. I have not been offered any refunds for the now redundant extra postage charge, despite website promises. It is unsincere and foul.

23 ottobre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for taking the time to share your experience. We’re sorry to hear about the issues you faced with your recent online orders — this isn’t the level of service we aim to provide, and we completely understand your frustration.

It’s clear that there were delays and communication gaps from our online dispatch team, and we apologise for both the inconvenience and the lack of proactive updates. We also appreciate you highlighting the issue with the next-day delivery fee — you’re absolutely right that it should be refunded when delivery timelines aren’t met, and we’d like to make sure that happens right away.

Please contact us directly at abakhancustomerservice@abakhan.co.uk with your order details so we can process your refund and ensure this situation is resolved promptly. We’ve also shared your feedback with our warehouse and customer service teams to prevent this from happening again.

We truly value your loyalty and the kind words about our physical stores, and we’ll do our best to restore your confidence in our online service.

Team Abakhan

Valutata 5 stelle su 5

Both shop and online great experience…

Both shop and online great experience and friendly customer service

3 ottobre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad your shopping experience was a pleasant one.

Team Abakhan

Valutata 5 stelle su 5

Excellent value for money

Excellent value for money. Very good quality fabric.

7 ottobre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you were happy with your purchase and look forward to helping again in the future.

Team Abakhan

Valutata 5 stelle su 5

Emu treasure wool

I bought Emu treasure wool. Very good quality would recommend.

1 ottobre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you liked the Emu yarns. Hope to help again in the future.

Team Abakhan

Valutata 5 stelle su 5

Great pack

Made some
Lovely Christmas decorations with the tinsel wool pack and pattern . Very happy .

5 ottobre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you liked the new pattern and yarn. We hope to help you again in the future.

Team Abakhan

Valutata 5 stelle su 5

Excellent delivery quick too

29 settembre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your comments - we are glad you were happy with your service and hope to help again in the future.

Team Abakhan

Valutata 5 stelle su 5

Affordable quality fabrics.

I make a lot of my clothes using fabrics from Abakhan. The fabric is usually super high quality. I often don't have to finish the seams (with the jersey), I can wash in the machine and don't need to iron. I am not a professional and know very little about sewing and fabric but I can use a machine so I really enjoy experimenting with the different fabrics I buy from the remnants dept and in the sales. I have learned what works for me and I get complements about my clothes, sometimes after years of wearing them.

14 settembre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you are happy with your purchases from us and we hope to see you again soon.

Team Abakhan

Valutata 1 stelle su 5

Never got my order

Never got my order. Had to contact them to ask why. Was then told they could not fill the order. Why did they not contact me or say at the start they they could not fill the order. Refunded no problem. Contacted them to ask why they didn't let me know- still waiting for a reply.

13 settembre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

We can only apologise the communication was not at a satisfactory level. This will be looked into and we do hope to help you again in the future.

Team Abakhan.

Valutata 2 stelle su 5

Cold and confusing customer service, late delivery

I placed an order that qualified for free delivery, but I chose to pay for next day delivery to get my items quicker. After several days, I received an email from Paypal informing me that my account had been credited for a partial delivery refund and a refund for some fabric. No parcel had yet arrived. A few days later I received an email from Abakhan with a delivery tracking number, which did not work, so I contacted customer services. Eventually my parcel did arrive, but at no point did Abakhan apologise, and the level of uncertainty for so many days made me feel like I might have made a purchase from a scam website. It was very odd. A heads up that my parcel was late would have very much been appreciated. My delivery charge was fully refunded, since my order had qualified for free delivery, but I had to ask for that to happen. It was weird.

8 settembre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

We can only apologise that the service you received was not as expected. We aim to maintain great customer service especially when we are unable to fulfil orders. We hope to help you again the future.

Valutata 5 stelle su 5

Prompt replacement of a damaged item

A haberdashery item arrived slightly damaged. I emailed Abakhan and they immediately replaced the item with no fuss. Excellent service as always.

5 settembre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad we managed to resolve the issue for you. We look forward to helping you again in the future.

Team Abakhan

Valutata 5 stelle su 5

Happy Days

My order arrived well within the time. Good quality fabric for an even better price. Lovely bright colours. I am more than happy with my order and will certainly be using this seller again in the future.

22 settembre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your comments, we are glad you were happy with your fabrics and look forward to helping you again in the future.

Team Abakhan

Valutata 5 stelle su 5

Very pleased with my order of style vil…

Very pleased with my order of style vil fix. Service was quick. They kept me informed.

14 settembre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you were happy with your shopping experience.

Team Abakhan

Valutata 1 stelle su 5

Poor communication

Ordered sample of fabric at a cost, payment was refunded & sample never arrived nor did an explanation!

1 settembre 2025
Non scritta su invito
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Risposta di Abakhan Fabrics, Hobby & Home

Apologies your experience with us wasn't as expected. The fabric was out of stock unfortunately so the sample could not be sent to you. Apologies if there was some mis-communication. Hopefully we are able to help in the future.

Team Aabakhan

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