Popped in with my old Specialised Globe with Gear issues…. Have lost patience with the bike shop who have ‘tried’ to fix it several times. Huge welcome, very relaxed and looked at it immediatel... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Had an issue with my new bike shortly after purchase, my choice of bike was not suitable for me. The customer service was absolutely outstanding. The manager Adam took it back without any fuss and rep... Leggi di più
I bought my bike from 99 Bikes in Walton on Thames, and it was a great experience. Oscar was great, was really informative and patient, especially as I returned my first bike and bought a mountain bik... Leggi di più
Awful! Placed an order and it was cancelled without any explanation. I attempted to contact the retailer several times to ask why my order was cancelled and they have completely ignored me. Save your... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.
Informazioni di contatto
150 Commercial Road, SO40 3AA, Southampton, Regno Unito
- 02380 864832
- help@99bikes.co.uk
- www.99bikes.co.uk
4,1
Molto buono
3K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 22% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Electric bikes
I have nothing but praise for Chris, James, Mike, Tom, and the rest of the team. They gave me great aftercare when I bought two electric bikes. I needed a rear mudguard and pannier rack. It took some time but they sorted me out in the end. Well done Winchester 99 Bikes staff
4 dicembre 2023
Risposta di 99 Bikes UK
Hi Gerry, thank you very much for the review, we really appreciate it!
Risposta di 99 Bikes UK
Thanks for the review we really appreciate it
Really good communication and advice
Really good communication and advice. Delivery super fast and competitive prices.
8 dicembre 2023
Risposta di 99 Bikes UK
Thanks for the review Neal!
Fabulous experience today
Fabulous experience today, from an initial phone contact looking for advice to a great in store experience. Knowledgeable and friendly staff even helped me load my bike back onto my car. Thanks 🙏
10 dicembre 2023
Non scritta su invito
Risposta di 99 Bikes UK
Thanks for the review Sally, glad we could help!
Phil in customer services went the…
Phil in customer services went the extra mile with a query I had and for that reason alone am more than happy to recommend 99bikes. Top quality service.
8 dicembre 2023
Risposta di 99 Bikes UK
Thanks for the review Kevin, really appreciate it
Really friendly staff who go out of…
Really friendly staff who go out of their way to be helpful. Thank you Carl for answering all of my questions.
8 dicembre 2023
Risposta di 99 Bikes UK
More than happy to help!
Risposta di 99 Bikes UK
Thank you very much for the feedback Robert
Thanks Karl for your help and advice on…
Thanks Karl for your help and advice on the cube e-bike
4 dicembre 2023
Risposta di 99 Bikes UK
Thanks for the review Paul
When poo happens!
The staff were very accommodating especially when I was unavoidably delayed in getting my bike to them.
They turned the service round in double quick time a gave a very detailed report and explained a couple of queries. Made a few suggestions in improving the bike’s durability and talked through some alternatives and upgrades.
4 dicembre 2023
Risposta di 99 Bikes UK
More than happy to help Paul, thanks for your review
Had the best experience at 99 bikes and…
Had the best experience at 99 bikes and Chris at the Winchester branch was absolutely amazing!!! What a guy!! Brought a new Cannondale for my son and the service was excellent
4 dicembre 2023
Risposta di 99 Bikes UK
Really appreciate the feedback James, hope your son enjoys the bike
Friendly and helpful
Recently bought a couple of cannondale mtb from 99 bikes. Cant fault the staff. Very knowledgable, not pushy just very helpful. Thank you
4 dicembre 2023
Risposta di 99 Bikes UK
Thanks for the review Robert we really appreciate it!
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