Used the app for the first time and enjoyed the experience. Great delivery time, great pricing for the products I wanted, needed to correct my delivery address and contacting them was not a problem. T... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
⭐⭐⭐⭐⭐ Fast Shipping and High Quality! I ordered Golden Kili Tea boxes on Wednesday and it was shipped the same day - it was already at my door by Friday! The item arrived in perfect condition, secure... Leggi di più
First items arrived damaged in transit ie 2 bottles of briannas dressings. Notified world food store and Jonathan organised replacement items quickly and efficiently. Could have had a refund too if I’... Leggi di più
I ordered some ingredients for a special recipe and paid for express delivery leaving plenty of time. The package arrived late and I had to buy a pre-made version of the recipe at the last minute.... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
World Food Shop is a UK based online retail store selling food from all around the world. At World Food Shop, we have over 15 years of combined retail and online retail experience. At World Food Shop, our goal is to provide our customers with a low cost, simple, fast and reliable service. We continually check and negotiate prices to bring you the quality products and shipping services you need at the lowest available prices.
Informazioni di contatto
Unit C7 Baird Ct, NN8 6QJ, Wellingborough, Regno Unito
- 01933 673818
- hello@worldfoodshop.com
- worldfoodshop.com
4,2
Molto buono
294 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Never received my package
26 ottobre 2023
Risposta di World Food Shop
Dear valued customer,
I sincerely apologise for the inconvenience you are experiencing, and we truly appreciate your patience in this matter.
There have been two attempted deliveries to your designated address, and sometimes, unexpected situations may lead to missing these delivery attempts.
To receive your order, please visit the official Royal Mail website and select the "Update Delivery Options" button. This will allow you to arrange for another delivery attempt or change the delivery location based on your convenience.
If you encounter any difficulties in the process or need further assistance, please do not hesitate to reach out. We are committed to ensuring you receive your order as quickly as possible.
Kind Regards,
Jonathan
Really pleased with my order.
Really pleased with my order. Every item was as described and so pleased that I could get virtually all my spices, sauce's and noodles in the one place. The delivery time was good too, less than a week to receive and when delivery arrived everything was packed really well, the bottles all came bubbles wrapped. This was my first order from World Food Shop, it definitely won’t be my last.
26 ottobre 2023
Good quality quality and good price product great price and…
Good quality product great price and delivered promptly
26 ottobre 2023
I bought a selection of goods which…
I bought a selection of goods which arrived damaged because one of the jar lids had come off and oil had spilled over everything. I got in touch and was asked for photos, which I sent. Three times. I also queried why my issue wasn't being processed several times, both in response to the email I received and via the online form I originally used. Still no response. I'm very disappointed and certainly won't be using this shop again.
10 ottobre 2023
Non scritta su invito
A trusted company,
A trusted company,
Goods arrived securely packed and at date promised
25 settembre 2023
Really quick service and value for money
25 settembre 2023
Two items ordered
Two items ordered, one received, no reply to email, called twice, received refund with no explanation. Hopeless service..
25 settembre 2023
Regarding ORDER #15079
Regarding ORDER #15079
To update on my previous bad review for this company, they also lie about trying to contact me. My email is not incorrect as it is generated automatically.
Still no reply, no refund or replacements.
Buyer beware!
25 agosto 2023
Non scritta su invito
Risposta di World Food Shop
We have diligently reached out to you in good faith. Specifically, an email was dispatched to you on 25/08/2023 at 16:03, a mere 20 minutes after receiving your original message. We have been upfront in our efforts to address your concerns by offering both a refund and a replacement.
It's vital to check all avenues of communication, including spam/junk folders, before making accusations. Our record clearly indicates our attempt to assist you.
We encourage productive dialogue, but misrepresentations are counterproductive to resolution.
Thank you.
Only received one of five items...
I ordered five 5-litre bottles of white vinegar. I received only one today. The box it was sent in was only big enough to fit one bottle in, so it's not like any had fallen out. I have CCTV and you can clearly see RoyalMail delivering this parcel and no others. I'm pretty annoyed that the company didn't enclose a delivery note, nor send an email to explain why only one has been sent. I've emailed them, but still no reply from them... I knew I should have used Amazon instead!
13 settembre 2023
Non scritta su invito
Risposta di World Food Shop
Firstly, we'd like to sincerely apologise for the inconvenience you've experienced with your recent order. As the official distributor for this particular brand of white vinegar, we pride ourselves on delivering top-quality service and product. Regrettably, in this instance, we fell short.
After investigating the matter, it appears there was an error in the packing process, due to an oversight by a new employee in our warehouse. We take full responsibility for this mistake and would like to reassure you that the issue has been addressed internally to prevent such occurrences in the future.
I understand that you have already been refunded for the missing bottles. If there is any other assistance or compensation you require, please let us know, and we will make it right.
Once again, we deeply regret the inconvenience caused and understand the importance of communication, especially in such situations. Your feedback is invaluable to us, and we'll work on ensuring our communication and delivery processes are more streamlined in the future.
We appreciate your patience and understanding. We hope you give us another chance to serve you better in the future.
Kind Regards,
Jonathan
Quick delivery good product
25 agosto 2023
Poor postage & packing
It was a swift delivery but the box that the 4x bags was not secured enough. It had broken and one of the coffee bags was torn. All had then been sloppily wrapped in a plastic bag for the actual delivery. Fortunately no coffee had been lost but it all made it look like a very amateur operation.
24 agosto 2023
Good service
Thank you for a fast efficient service the products were exactly as advertised and reasonably priced, would definitely use this company again.
24 agosto 2023
First class service
My order went through nice and smoothly. Thanks for your great service.
24 luglio 2023
Delivered very quickly
Delivered very quickly. Exactly as described, just the job thank you. Will shop again
24 luglio 2023
Great value and variety
Great value and variety. Fast postage and well packed. Will but again. Trusted site
23 luglio 2023
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.