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World Food Shop Recensioni 

294
•
TrustScore 4 su 5

4,2

Supermercato
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Used the app for the first time and enjoyed the experience. Great delivery time, great pricing for the products I wanted, needed to correct my delivery address and contacting them was not a problem. T... Leggi di più

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ Fast Shipping and High Quality! I ordered Golden Kili Tea boxes on Wednesday and it was shipped the same day - it was already at my door by Friday! The item arrived in perfect condition, secure... Leggi di più

Valutata 5 stelle su 5

First items arrived damaged in transit ie 2 bottles of briannas dressings. Notified world food store and Jonathan organised replacement items quickly and efficiently. Could have had a refund too if I’... Leggi di più

Valutata 2 stelle su 5

I ordered some ingredients for a special recipe and paid for express delivery leaving plenty of time. The package arrived late and I had to buy a pre-made version of the recipe at the last minute.... Leggi di più

Dettagli dell'azienda

  1. Supermercato

Scritti dall'azienda

World Food Shop is a UK based online retail store selling food from all around the world. At World Food Shop, we have over 15 years of combined retail and online retail experience. At World Food Shop, our goal is to provide our customers with a low cost, simple, fast and reliable service. We continually check and negotiate prices to bring you the quality products and shipping services you need at the lowest available prices.

Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

294 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,2

Tutte le recensioni

(294)

60 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 5 stelle su 5

Culinary Joy .

Hi as a retired Chef with fifty years of world- wide experience I appreciated the choices available ! Particularly liked the GENUINE German Mustard and the Garlic Marmalade . I am so glad I found you and will definitely use your services again !

3 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Partial damaged items.

Ordered 25 packs of wholemeal flour and only received 10 ( the items damaged and flour all over). Contacted them straight away via email as their phone number is an automated one and one day after I received an email not to sort out this mess but to write a review and this is what I am doing. Will contact paypal straight away. Update..
Paypal made a full refund. World Food Shop can you please stop having trustpilot contact me ? I do have the company correct ( apparently you keep complaining that I wrote the review and it was meant for another company? I did check and you are the company that I complaint. You can check your records and my name is on the review.

15 marzo 2026
Non scritta su invito
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Risposta di World Food Shop

Hi Gent,

Thank you for taking the time to leave your feedback. We're sorry to hear about the issues with your delivery and would like to provide some context for anyone reading.

Your initial message was received on 15th March at 19:00, and we responded the same evening at 19:06. A member of our customer service team then followed up the next morning with a full explanation: your order had been split into two parcels due to weight, and the second parcel was in transit back to us. We provided a tracking link and confirmed we would reship the missing items as soon as the return was received.

Unfortunately, we did not receive a reply to that message. We were also unable to locate your order immediately as no order number was provided in your original enquiry.

We understand you then opened a PayPal dispute and received a full refund, which we did not contest.

We take every customer experience seriously and were actively working to resolve this for you. We're sorry we weren't given the opportunity to complete that process. If there is anything further we can help with, please don't hesitate to get in touch.

World Food Shop

Valutata 1 stelle su 5

No response for missing item.

Ordered one item on 27th January, tracking shows nothing and so I emailed the company to enquire as to where my purchase is and have never had a response.

27 gennaio 2026
Non scritta su invito
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Risposta di World Food Shop

Hi there,

Thank you for taking the time to leave your feedback, and we're sorry to hear about the frustration with your order.

However, we'd like to clarify that we did respond to your enquiries. Our records show that when you first contacted us on 31st January, we replied within 7 minutes. We then responded again on 11th February following your further email on 10th February.

We're sorry if these responses didn't reach your inbox. We'd recommend checking your spam or junk folder, as occasionally our replies can end up there.

If you're still experiencing any issues, please don't hesitate to get in touch and we'll be happy to help resolve this for you.

Kind regards,
World Food Shop

Valutata 5 stelle su 5

My order was sent out quickly but…

My order was sent out quickly but unfortunately the courier damaged the package beyond repair . World food shop sent me a refund within days as the item I wanted was no longer available . I will use this company again soon .

24 novembre 2025
Valutata 5 stelle su 5

colour me impressed

colour me impressed, I ordered one day, received the next. What more can I say, I got what I ordered and it was teleported to me. Will be using again. Thanks guys.

25 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely useless

Absolutely useless. I ordered a bottle of currywurst sauce and a pot of German mustard. Evri delivered a parcel today. It contained a bottle of Zab Mike Fermented Fish Sauce. A waste of time using this company.

20 novembre 2025
Non scritta su invito

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