Very clear website and ordering experience. I bought a full pallet of heat logs at a great price, but that was during a sale. Not used any yet and winter will reveal how good they are but if prices s... Leggi di più
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I've ordered from this company for several years now and would thoroughly recommend them . I made an error when I was placing my recent order online which would have cost me quite a lot more money. St... Leggi di più
L'azienda ha risposto
Excellent service as always reasonably priced .Delivery was good as the driver put the pallet right by the shed so we didn’t have to carry them far .
Great prices and selection available. Repeat customer who has ordered from Woodfuel for many years and have been happy every time. Have yapped to them on the phone many times over the years about thin... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We'll help you find the perfect fuel for your fire and our range of products has something for everyone. Great prices and unbeatable customer service from our friendly team make us the first choice for wood fuel.
Wood Fuel Co-operative - The First Choice for Wood Fuel
Scritti dall'azienda
- What we do
- We stock the widest range of wood briquettes in the UK, concentrating on those fuels that provide the best balance of heat, convenience and value for money. This means we have to test a lot of different briquettes, but our hard-working team is up to the challenge!
- Expert Advice
- We love helping and talking to our customers. In fact, it’s one of the best parts of the job. We’re a small team and we set very high standards for ourselves. So please do get in touch – we’ll always go the extra mile to help.
Informazioni di contatto
170 Heathhall Industrial Estate, DG1 3PH, Dumfries, Regno Unito
- 01387 731 210
- info@woodfuel.coop
- woodfuel.coop
4,9
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
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Super good quality RUF briquettes, highly recommend dealing with Wood Fuel co-operative
Super fast delivery and nice and easy to deal with. Made a mistake the previous year and the RUF briquettes didn't burn properly, no issues with this company and a full refund was immediately actioned, now that's A+++ customer service. This recent order is burning just great, thank you.
8 dicembre 2025
Risposta di Wood Fuel Co-operative
Hi Garry, I'm so pleased your latest order is working well for you and that we were able to help you with the previous issues. From all of us at the Wood Fuel Coop, have a lovely Christmas and New Year!
Risposta di Wood Fuel Co-operative
Thankyou Tracey, I'm so pleased you had a good experience with us! We really appreciate you taking the time to review us. Have a lovely Christmas and New Year, from the whole team at Wood Fuel Coop.
This company is consistently very good
This company is consistently very good
Extremely helpful and honest staff
Even refunded me after paying as the courier service charge was less than the original cost
1 dicembre 2025
Risposta di Wood Fuel Co-operative
Hi John, Thank you! It's lovely to hear your postive experience, we really appreciate the feedback. From the whole team at Wood Fuel Coop, I hope you have a lovely Christmas and New Year.
Risposta di Wood Fuel Co-operative
Thank you! Have a lovely Christmas and New Year, from all of us at the Wood Fuel Coop!
Delivered on time by a happy man.
8 dicembre 2025
Risposta di Wood Fuel Co-operative
That's lovely, thank you! I'll pass on your thanks to the Happy Man at Palletways! Have a great festive break, from us all at Wood Fuel Coop. :)
A great family business - used them over several years now.
A great family business. So friendly and well-organised and we like the new ‘express bundle’ options - great for when a whole pallet would be just too much. The quality of the briquets etc is first class, good advice given when needed and the delivery was exactly as requested - left safe & dry in garage as per our instructions.
4 dicembre 2025
Risposta di Wood Fuel Co-operative
Thank you Shona, we really do appreciate your loyalty and I'm delighted you're happy with everything. Thank you for your lovely review. :) Many thanks, Ashley
Risposta di Wood Fuel Co-operative
Thank you Lloyd, I'm so pleased everything went to plan. Thank you for taking the time to review us. Kind regards,
Ashley
Great products at reasonable price.
4 dicembre 2025
Risposta di Wood Fuel Co-operative
Thanks for your review, we really do appreciate it. Kind regards, Ashley
High quality products
High quality products
Burn well with incredible heat.
Easy to use on line service.
Excellent communication from placing order to delivery
3 dicembre 2025
Risposta di Wood Fuel Co-operative
Hi Irene, thank you for your review, I'm delighted that everything is working well for you. Kind regards, Ashley
Risposta di Wood Fuel Co-operative
Thank you Keith, I'm so pleased you are happy. Kind regards, Ashley
Sustainable briquettes
I love that the briquettes use industrial waste as it were. All delivered on time and with help to get into store. The briquettes we order all burn well, just as the information tells you.
Enjoy using this company
27 novembre 2025
Risposta di Wood Fuel Co-operative
Thank you for your review. As you say, it's great that all the briquettes use pure wood waste - turning material that would have been discarded into top quality firewood, with no additives at all. I'm pleased to hear you're happy with everything - thank you for letting us know! Kind regards, Ashley
fantastic alternative to coal
I have a multi fuel stove with a back boiler. All our central heating and hot water come off the fire. I was using coal for years because chopped wood just didn't get hot enough. I was looking for a sustainable alternative, and i have now used Beech Nestro on my fire for around 7 years and have never looked back.
The folk at woodfuel co-op are always super helpful when Ive contacted them, the prices are comparible to what my neighbours are paying for their gas central heating, and its cheaper than my coal bill was and I love that i buying from a co-op too. 5 gold stars!
4 dicembre 2025
Risposta di Wood Fuel Co-operative
Hi Ruth, what a lovely review! I'm so pleased the Beech Nestro are working so well for you - they really are excellent. Thank you for your kind words about the team here as well; we very much appreciate it. Kind regards, Ashley
The company was very easy to deal with
The company was very easy to deal with. I asked a question which was quickly answered.
When I placed my first order the process was very simple & efficient as was the delivery process, thank you.
12 novembre 2025
Non scritta su invito
Risposta di Wood Fuel Co-operative
Hi Josephine, thank you! It's great to hear that you are pleased with everything - enjoy your wood fuel! Kind regards, Ashley
Fast delivery, excellent product.
Fast delivery, reasonable price, excellent product.
On this occasion I got the Nestro beech logs. Very little dust, longest burning logs I ever had, about 90 minutes for half a log in my small burner. Bit of flame throughout.
2 dicembre 2025
Risposta di Wood Fuel Co-operative
Hi Chris, the Beech Nestro are fantastic and I'm glad they performed well for you. Enjoy! Kind regards, Ashley
Mixing a pallet is really easy and a…
Mixing a pallet is really easy and a great way to buy and good value. Great delivery service from Palletways who we also very helpful.
25 novembre 2025
Risposta di Wood Fuel Co-operative
HI Malcolm, I'm glad you like our Mix Your Own Pallet option - it is very popular. Palletways do a brilliant job and I'm glad they held up their end of the job as well! Kind regards, Ashley
friendly advise given to phone enquiry
friendly advise given to phone enquiry, easy to navigate website, good delivery experience
24 novembre 2025
Risposta di Wood Fuel Co-operative
Thank you Dave, that's great to hear. We really appreciate your feedback. Have a lovely Christmas and New Year!
Woodfuel provide good products at…
Woodfuel provide good products at competitive prices. However they are let down by their delivery partner Palletways who are poor communicators and rely on outdated tech that sends you a delivery notification the day after you receive your goods! They then subcontracted to AM transport who were excellent
1 dicembre 2025
Risposta di Wood Fuel Co-operative
Hi Doug, Thank you for taking the time to leave us a positive review.
I really do understand how frustrating your delivery experience was; it was almost impossible to get either the local depot and subcontactor to communicate with you, but I am pleased that they managed to deliver to your remote location on the day we asked. We will continue to work with them on their communication skills.
I hope you have a lovely Christmas and New Year. Best wishes from the Wood Fuel Coop Team.
Very good customer service
Very good customer service, friendly reliable and flexible.
Good products
1 dicembre 2025
Risposta di Wood Fuel Co-operative
Thank you Jenny! Have a lovely Christmas and New Year, from the whole team at Wood Fuel Coop!
Wood Fuel Co-operative provides…
Wood Fuel Co-operative provides high-quality firewood and eco-friendly fuel with reliable delivery and excellent service. A trusted choice for sustainable heating.
13 novembre 2025
Non scritta su invito
Risposta di Wood Fuel Co-operative
Thank you Kiem! We really appreciate you leaving us such a great review. Have a lovely festive break. :)
Risposta di Wood Fuel Co-operative
Thank you for your lovely review! :)
Ashley
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