Very clear website and ordering experience. I bought a full pallet of heat logs at a great price, but that was during a sale. Not used any yet and winter will reveal how good they are but if prices s... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I've ordered from this company for several years now and would thoroughly recommend them . I made an error when I was placing my recent order online which would have cost me quite a lot more money. St... Leggi di più
L'azienda ha risposto
Excellent service as always reasonably priced .Delivery was good as the driver put the pallet right by the shed so we didn’t have to carry them far .
Great prices and selection available. Repeat customer who has ordered from Woodfuel for many years and have been happy every time. Have yapped to them on the phone many times over the years about thin... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We'll help you find the perfect fuel for your fire and our range of products has something for everyone. Great prices and unbeatable customer service from our friendly team make us the first choice for wood fuel.
Wood Fuel Co-operative - The First Choice for Wood Fuel
Scritti dall'azienda
- What we do
- We stock the widest range of wood briquettes in the UK, concentrating on those fuels that provide the best balance of heat, convenience and value for money. This means we have to test a lot of different briquettes, but our hard-working team is up to the challenge!
- Expert Advice
- We love helping and talking to our customers. In fact, it’s one of the best parts of the job. We’re a small team and we set very high standards for ourselves. So please do get in touch – we’ll always go the extra mile to help.
Informazioni di contatto
170 Heathhall Industrial Estate, DG1 3PH, Dumfries, Regno Unito
- 01387 731 210
- info@woodfuel.coop
- woodfuel.coop
4,9
Eccellente
3K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent professional service
Excellent service from this company. A detailed website, easy to order and a friendly staff on the phone.
Accurate updates on despatch and delivery. Products are top quality.
5 gennaio 2026
Risposta di Wood Fuel Co-operative
Thank you for your review, Lloyd. We really are pleased to hear that you are happy with everything. Thank you!
Good info on website
Good info on website. Lots of purchase options. Easy to organise pallet deliveries. Good job
30 dicembre 2025
Risposta di Wood Fuel Co-operative
Thank you for the great review, I hope you enjoy your fuel! Many thanks, Ashley
Risposta di Wood Fuel Co-operative
Thank you Mark, we really appreciate your feedback. Stay warm! All the best, Ashley
Risposta di Wood Fuel Co-operative
Thank you! That's great to hear, I'm delighted you're happy. Kind regards, Ashley
As always a wonderful company to do…
As always a wonderful company to do business with. The load arrived promptly and on the day I asked for. A faultless service again which is why I have used this company for 5 years. Many thanks and well done
30 dicembre 2025
Risposta di Wood Fuel Co-operative
That's a fantastic review, Jon, thank you! We look forward to helping you stay warm for a sixth year. Thank you! Ashley
Great Value, Great service, Great product
Had a 'running out' dilemma and about what briquettes to reorder, so rang for advice which was given patiently and informatively with our previous experience and needs, given availability at this time of year. Steve was incredibly helpful and recognising the fact we had left it late over the holiday period managed to get us a competitively priced delivery in time. He could not have been more helpful, and backed this up with a call to make sure everything was OK after delivery. Highly recommend.
30 dicembre 2025
Risposta di Wood Fuel Co-operative
I'm so pleased Steve was able to help you - we're very proud to have such excellent people on our team! I hope you're getting on well with your briquettes and thank you very much for the lovely feedback. Kind regards, Ashley
Excellent service and very friendly and…
Excellent service and very friendly and knowledgeable team
23 dicembre 2025
Risposta di Wood Fuel Co-operative
Thank you Prini! We're so grateful to you for leaving a great review. I hope you enjoy your fuel. Kind regards, Ashley
A comprehensive and efficient service
After an enlightening discussion with a Wood Fuel rep I bought 250 kg of beech briquettes which were delivered on time and are keeping me warm over the freezing cold conditions here in Aberdeen.
2 gennaio 2026
Risposta di Wood Fuel Co-operative
You've certainly had the right weather conditions to test the briquettes in Aberdeen! I hope they've helped keep you warm. Thank you very much for leaving such a nice review; we really do appreciate it! Thank you, Ashley
Fantastic service
Well I gave these guys a great review last year and I can only repeat I love the personal service both from Wood Fuel co-op and their delivery people Palletways. I buy the beech briquettes and wouldn't buy anything else from anyone else: they burn hot, last a long time in my wood burner and don't produce a whole ton of ash
15 dicembre 2025
Risposta di Wood Fuel Co-operative
Thank you! I'm so glad all aspects of our service are working well for you - and that you are enjoying the Beech so much. They really are fantastic. All the best, Ashley
Customer service superb. Good quality products. Delivered by Palletways.
I have been ordering from Wood Fuel Co-Op for years with perfect reliable service. Recently I had cause to comment on a very poor load of logs which were not up to Standard. The pallet was uplifted and replaced with a new one. All before Christmas and within one day of the phone call to Wood Fuel Co-Op. customer service superb.
16 dicembre 2025
Risposta di Wood Fuel Co-operative
Hi Margaret, I'm really glad we were able to resolve your issue with the logs and I hope you're enjoying the replacements. Thank you for taking the time to review us - we really appreciate it! Many thanks, Ashley
The delivery was speedy
The delivery was speedy, and the bricks burned intensely and cleanly, creating a warm and cozy atmosphere for Christmas.
26 dicembre 2025
Non scritta su invito
Risposta di Wood Fuel Co-operative
Thank you Teri, I'm glad we helped you have a cosy Christmas! Enjoy your fuel! Many thanks, Ashley
Wood Fuel delivery
Our Wood Fuel delivery was fast and as expected. The Palletways driver was very helpful too.
17 dicembre 2025
Risposta di Wood Fuel Co-operative
Thank you for your review Gary, I'm so glad you are happy with everything - we really appreciate your feedback. Thank you, Ashley
Risposta di Wood Fuel Co-operative
Thank you Jony, we really appreciate your repeat custom and your lovely review! Many thanks, Ashley
Risposta di Wood Fuel Co-operative
Thank you! It's great to hear that you are happy - I hope you have a cosy Christmas! Best wishes from us all at WFC!
Delivers to my house
Delivers to my house. Great log substitutes and customer services.
15 dicembre 2025
Risposta di Wood Fuel Co-operative
Hi Ashleigh, Thank you for the review! I'm glad you're happy with everything. Have a lovely Christmas and Best Wishes from the WFC team for 2026!
Easy order and quick delivery
10 dicembre 2025
Risposta di Wood Fuel Co-operative
Thanks for taking the time to review us, Jane, we really appreciate it. I hope you have a cosy Christmas and New Year, from all the team at Wood Fuel Coop.
Have ordered from WFC in the past with…
Have ordered from WFC in the past with positive experience each time.
Re-ordered Briquettes - half pallet on this occasion.
As always, friendly/efficient & called me to query my 2 x 1/4 Pallet Order to suggest 1 Pallet and refund for saving on delivery of 1 Pallet, which was much appreciated 👍
Palletline Delivery Driver was a very efficient/friendly Lady who easily delivered the Pallet up my tarmac driveway to preferred position using battery powered/hydraulic trolley - nothing was a bother for her and I think she was 1st Class 👏
All in All, another easy order 👍 Thanks, Graeme
10 dicembre 2025
Risposta di Wood Fuel Co-operative
Hi Graeme,
Thank you for the great feedback! I'm really pleased you're happy with everything - it's really important to us that you get the best possible service. And I'm glad we helped you save a bit of money as well!
It's great to hear that Palletways did their job so well - I'll pass that on to them. :)
Have a lovely Christmas and New Year, from all of us here at Wood Fuel Coop!
Great service and quality product.
Speedy delivery. Well packaged on pallet which was whisked straight into my garage.
Woodlets logs burn well, clean to handle and are easy to stack in the packs.
9 dicembre 2025
Risposta di Wood Fuel Co-operative
Thank you Phil, I'm glad you received your pallet safely and easily. Enjoy your briquettes - and have a lovely festive break! Best wishes from all of us at the Wood Fuel Coop.
Everything is excellent apart from the…
Everything is excellent apart from the delivery which I know is not down to them but palletways - who never give enough notice! The eco logs I buy are fantastic and they get processed really quickly. I would def recommend them. Am v happy. The staff are friendly and customer service is great and apart from the delivery they would get 5stars
9 dicembre 2025
Risposta di Wood Fuel Co-operative
Thank you for your review Jane; I am so sorry Palletways didn't give you proper notice - we will keep reminding them how important it is to communicate properly.
I'm really pleased you are enjoying the heat logs and that the rest of our service was up to scratch. We do appreciate the feedback!
Have a lovely Christmas from the Wood Fuel Coop team!
Quick delivery
Quick delivery, super hot and clean burning bricks - all warm and cosy for Christmas 😀
9 dicembre 2025
Risposta di Wood Fuel Co-operative
Hi Charlotte, I'm so glad we can help you have a cosy Christmas! Thank you for your review and have a lovely festive break. Best wishes from all of us at the Wood Fuel Coop!
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