Wonderbox USA Recensioni 204

It was a great experience dealing with godream.com I will use it again when I am looking for a special gift THANK you Antoinette Lack

go dream has tours that are no longer available......in fact they have not even been offered for over a year! They never answer their phone....so i was forced to buy the tickets instead of being told who their "partner" was who gave the tour so i could call and ask if they had availability for the days i was in town. terrible customer service and now i have to take time to go thru the motions of getting a refund! update your site.... answer your phone!

I was gifted a $100 voucher for a 'Date Night Dinner'. I go to the website, register my information, I see no restaurant list and all I can see is "These booking possible entirety requires that the partner contacted directly".

I contacted customer service with a screenshot, zero response.

I was introduced to Go Dream by a friend-what an awesome company. I was looking for a gift and found so many cool experiences. I decided to buy the Rainforest Cafe Experience for my sister. I will definately use Go Dream again

It was easy and helpful to deal with Go Dream! Jeremy Crane was a delight to work with and found us a beautiful BB to celebrate our anniversary.

We used Go Dream for our honeymoon trip to New York City. It was an interesting way for guests to provide gifts in the form of experiences for us to enjoy on our trip. However, the experiences did not work as well as expected.

First, we had to personally call the restaurants and set up reservations. None of the restaurants I called knew what I was talking about when I told them we had Go Dream certificates. (Keep in mind these are restaurants listed on the Go Dream website as choices to use the experience on). When we finally were ready to visit our first restaurant, we found out it was not even open. We ended up going to a different restaurant on the list from Go Dream and they were unfamiliar with the certificates as well. We ended up getting them to accept it, but not without paying in addition to the cost of the certificate. (This cost was never reimbursed by Go Dream, which I feel should have been done for our troubles as the charges should not have been applied to us.)

After this poor experience, I reached out to Go Dream for assistance and received excellent customer service. One specific member of the team worked with me to find a suitable restaurant to make up for the first one that was closed. He provided me options and went out of his way to try and make things work for us. In the end, we found something that worked and all is well.

Overall, Go Dream was an excellent idea - it just seems to not be executed properly at the moment. I feel as if not all of the "partners" know enough about Go Dream and that caused a lot of issues. I think it would be better if all booking and reservations were done on Go Dream's end and as the customer, I would simply receive a confirmation with details of the reservation date and time. This way Go Dream can make sure the partner understands what is included and there are no surprises for the customer.

The customer service I received has made me feel as if all the problems we had encountered were not worthless and I would be more open to recommending Go Dream if they could make it easier for the customer and make the partners more aware of how it works.

Vil da meget gerne have den på dansk (hopper til bage til engelsk) og hvad jeg kan få for mit gavekort på 199 danske kr.
Får kun de dyre oplevelser.

Called several times to speak to a rep. No one was available. No listings for Long Island on the web site.

This is not a concierge service at all ... I should have been paid for doing all the leg work and phone calls. I initiated the process on March 25 and there was no follow-up and only ONE SUGGESTION of where to stay. We lost the weekend day we needed because of their poor service and response, and now must take off from work to stay at a winery that I SUGGESTED. And pay more than our original gift certificate. Go Dream finally booked our reservation on April 24, a whole month since my first request. Not sure how they remain in business.

so many great choices for gifts for the person who is special !

Best way to give Broadway tickets as gift to someone without having to comit to a date beforehand.

Every time I need help for my giftcards do I always get a good and kindly help and information .

I feel i had to by buy something that i didnt need. To complicated to order , and i dont thing elder people can explain their problem in a phone because it is to technical. I will not recommand your product.

Terrible customer service
No emails or phone calls just difficult to get hold off and still didn’t get my frame with gift over a week of no response

They pretty much have all bases covered for this business category. Customer care response is quick and supportive. Offerings are creative, diverse and enticing. I hope they continue to succeed and grow.

Your website has been down for two days and I cannot redeem my purchase.

Awesome service, great presentation.