We received two Wonderbox Regal (movie tickets plus "snack pack") as gifts and despite the photo on the packaging showing a large bucket of popcorn, when we got to the theater, we were told the "snack... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Purchased an amazing gift for my husband who has always dreamed off doing a parachute jump (I would be too scared myself but he has always had a great sense of adventure). You should have seen his fac... Leggi di più
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I had a great experience with wonderbox. It’s such a cool idea for a gift, my company gifted us amc and customer service helped me do an exchange since no amc locations are near me. I love the easy ex... Leggi di più
L'azienda ha risposto
I was skeptical with Wonderbox at first since it seemed as though I was jumping through various hoops and never quite landing on what I needed. However, I was able to contact customer service and work... Leggi di più
3,5
Nella media
204 recensioni
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Gift card was deactivated due to…
Gift card was deactivated due to technical problems. Had to explain to the receiver. That was embarrassing
22 agosto 2018
Risposta di Wonderbox USA
Hello,
We're very sorry if there was any misunderstanding or were not given the right support.
Due to this technical problem, the transaction was never completed which caused an automatic refund and gift card deactivation. However, the gift card could have been re-activated after successful payment without involving the gift receiver.
We understand how frustrating this must have been for you and we appreciate your feedback. We apologize for this inconvenience and we have taken the necessary steps to prevent this from ever happening again.
If we can help with anything please don't hesitate to send us an email at:
-customerservice@godream.com
-or give us a call at 917-783-4626
Sincerely,
The GO DREAM Team
Risposta di Wonderbox USA
Hi Vasily,
We appreciate your feedback!
-The GO DREAM Team
Great experience and fantastic customer…
Great experience and fantastic customer service from the 'concierge'. Highly recommended!
29 maggio 2018
Risposta di Wonderbox USA
Thank you Steven! It was our pleasure to provide a great Steakhouse dining experience. We hope to hear again from you soon!
Best,
The GO DREAM Team
Risposta di Wonderbox USA
Hi Mathias, thank you very much for your feedback!
The GO DREAM Team
Dinner and Movie
I had an amazing time with my girlfriend! We got dinner and saw a movie. The bill already was discounted and the tickets came immediately no extra charge so it's just set up for everything to run smoothly! 10/10 would recommend!
20 marzo 2018
Risposta di Wonderbox USA
Hi Brandon,
We're very happy to read the you had an amazing Dinner & a Movie Experience. We thank you for your feedback and hope to hear again from you soon!
The GO DREAM Team
Never got my gift sent
Never got my gift sent , and it's been a whole day ,Need To Fix Y'all issue's
12 marzo 2018
Risposta di Wonderbox USA
Hi Sarah,
We apologize for the situation and also for the delayed answer. At certain moments we may have a high volume of inquiries and may not be able to respond on the same day.
We've resent your e-Gift Card. We do recommend that you also check your Spam folder as sometimes these can end up there. Please let us know if I can help with anything else.
Amazing experience
Everything went smoothly and the rep was so helpful and quick!
23 gennaio 2018
Non scritta su invito
Risposta di Wonderbox USA
Thank you Maja!
We're very happy to read this and it was a pleasure to help you book your Dinner & A Movie Date experience. We hope to see you again soon!
Best, The GO DREAM team
Great experience all around.
17 gennaio 2018
Risposta di Wonderbox USA
Hi Mitch,
Thank you very much for your feedback. We are glad to read that you had a great experience with us!
Best,
The GO DREAM team
Very responsive customer service
Customer service isn't the best however I did place an order on X mas Eve so I do take into consideration for the Heavy traffic of communications on the this day but There were some issues with obtaining one of the certificates that I purchased which turned out to be for an out of the state ( Texas) function from December 24
**update** 1.18.17
The Issue was Resolved and David was able to provide me with a refund for this individual service.
5 gennaio 2018
Risposta di Wonderbox USA
Hello Jorge,
Thank you for your feedback. We aim to provide the best possible customer experience and we're glad that we could help. The confusion was a mistake on our part as we had the same product listed twice but with different locations. One in Texas and one in NYC. Thanks to your feedback we now have only one product to make sure that future customers can buy with confidence and have a great experience.
Best,
The GO DREAM team
Thoughtful Giving
I was very pleased with the ease of my decision and the innovative presentation of thoughtful ways to gift giving.
6 dicembre 2017
Risposta di Wonderbox USA
Hi Petra,
It was a pleasure helping you choose your Gift Card and we're glad you had a good experience. We hope to see you again soon!
Best,
The GO DREAM team
GoDream has great customer service
Customer service was very good. Team was very responsive to all inquiries and were quick to act on requests.
15 novembre 2017
Risposta di Wonderbox USA
Hello Aviel,
Thank you very much for your feedback and patience with the matter. Feel free to reach out to us at any time you might need further assistance.
Best,
The GO DREAM team
The most awesome ride!
The most awesome ride!
I had an absolutely wonderful trip in a Ferrari. I literally couldn’t stop smiling for hours afterwards. Highly recommend this to anyone who loves cars.
5 settembre 2017
Non scritta su invito
Risposta di Wonderbox USA
Hey Jacob,
Glad you enjoyed your Drive a Ferrari Experience! We hope to hear from you in the near future!
Best,
The GO DREAM team
Amazing balloon ride with Go Dream …
I had an air ballon ride with Go Dream and it was sooooo amazingly wonderful. It was a beautiful ride above spectacular sights. Calm and close to nature. And above all, the ride was carried out very professionally and I felt perfectly safe all along. Thanks.
4 settembre 2017
Non scritta su invito
Risposta di Wonderbox USA
Hi Peter,
Air Balloons are indeed an amazing and peaceful experience! We're very happy to read that you had a great time.
Best,
The GO DREAM team
Great experience!
Great experience! Maybe more literature about the experience at the beginning would be insightful such as history, purpose and current media.
16 giugno 2017
Risposta di Wonderbox USA
Hi Raymond,
Thank you very much for your feedback. We will take this into consideration and make the necessary changes in order to provide a superior experience to future customers.
Best,
The GO DREAM team
Burger Guru Gift Card
Received a gift card for Burger Guru in Williamsburg for my birthday and it was great. The staff received me without issues and food was delicious. Gift package was also very nice and added a special touch. Will definitely recommend
26 maggio 2017
Non scritta su invito
Risposta di Wonderbox USA
Thank you, George!
If you liked this experience you might want to check out our new Gourmet Burger Experience for 2 which can be used in several locations across NYC. Hope to hear again from you soon.
Best,
The GO DREAM team
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