Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
At Winslow Mercantile, we believe everyday things should be practical and lovely to look at. We offer quilted tote bags, travel bags, beach bags, toiletry bags and quilted laundry baskets, our most popular pieces. Many are handmade, so small differences in stitching and pattern make each one unique. We're a small online shop that cares about the details: clear measurements, honest descriptions and real replies when you write to us. If something isn't right with your order, email us at info@winslowmercantile.com and we'll do our best to make it right.
2,8
3 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The quality of the tote bags is not the same quality as appears in their pictures online. They are very flimsy and do not stand up by themselves. Material is a polyester not cotton. It appears to be a printed design on the fabric then quilted by machine not made individually by one person as advertised. Very disappointed in the quality. False advertising in my opinion.
I purchased several products expecting a 10% discount. I applied for the code for the discount, but the code was never sent. I waited 24 hours and checked my spam folder and this code did not show up.I let the company know this immediately and waited for a reply. But never got a reply about the 10% except the could no longer provide this promotion.
Beware, beware, beware. This Facebook merchant claims to be a long established English brand which is closing and offering up to 80% off. I Googled for reviews and found out it's domain name was only recently registered and the owner's details are hidden behind a paid service. Similar merchants (Winslow Sisters) have poor reviews as scam sites. I paid Winslow Mercantile $141 CAD for 3 laundry baskets and have emailed them to refund me and will start the dispute process with my credit card company soon as I don't expect to hear back from them.
Risposta di Winslow Mercantile
Hi Susie,
We understand being cautious when shopping online, but we need to correct a few points here. You placed your order on October 29 and contacted us that same day asking for a refund. We refunded the full $141 CAD the same day, so there is nothing left to dispute with your card company. Depending on your bank, it can take a few business days for the refund to show on your statement.
Calling a business a scam is a serious claim, and we don't think a store that refunds an order in full on the same day fits that description. Domain privacy is a standard setting used by most online stores, and the company that operates our store is listed in our policies. We also have no connection to Winslow Sisters and aren't familiar with that business.
If you can't see the refund yet, email us at info@winslowmercantile.com and we'll send you the confirmation. We'd appreciate it if you could update your review to reflect what happened.
Winslow Mercantile
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.
