Wow, what an awesome experience with Wines Direct, they truly are the elite of what they do, I have placed 2 orders so far, and the service has been 2nd to none, the packaging is fantastic, no chance... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The order placed July 23rd and duly paid. The delivery lost at Fedex Bedford with no effort by Winedirect to describe the package to FedEx. Phone not answered. Hypetlinks do not work, phone calls rare... Leggi di più
Great and easy to use ordering services. So would recommend, just one tiny issue once ordered there’s little or no communication. The order tracking Suso doesn’t work or maybe it did once upon a time.... Leggi di più
Good range of well priced wines. The ones I purchased were delivered, exceptionally well packaged and within one week. I am delighted with the service and efficiency and will definitely use and high... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
10a River Road, IG11 0DG, Barking, Regno Unito
- 02080588801
- sales@winedealdirect.co.uk
- winedealdirect.co.uk
4,4
Eccellente
555 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Purchase of wine
Purchase of wine. Ordering of wine was straight forward , The wine was a fair price and delivery was promised within five days, The delivery arrived within the five days packed very securely. tracking the delivery was easy with Parcel Force so I was able to be available for the delivery, An excellent service by both Wine Deals Direct and Parcel Force ,
29 settembre 2023
Non scritta su invito
Great value and choice.
Great value and choice.
Excellent service!
22 settembre 2023
Non scritta su invito
Good communication and able to track…
Good communication and able to track order.
When I didn’t get a reply on phone, I was called back by Wine Deals Direct later.
22 settembre 2023
Non scritta su invito
Always reliable
I use Wine Deals Direct as both my local supermarkets have stopped stocking my favourite red wine. The prices are competitive, even when factoring in the delivery charge and they deliver in the time scale set out in the website. Also I don’t have to carry the wine from the supermarket! What’s not to like!
14 settembre 2023
Non scritta su invito
Terrible Company
I ordered 18 bottles of wine from Wine Deals Direct on 20th August 2023. The confirmation arrived with a delivery time of 'within 5 working days from date of order'. My full payment was taken by credit card on 20th August. On 30th August I emailed asking where my order was, 8 working days had passed. I emailed again on 31st and again on 1st September informing them that I was going to contact my credit card to report this order had not been delivered and I would be making a claim against my card. I also followed up my emails with telephone calls. The phone numbers just ring out and cut you off. On 6th September I got a call from Wine Deals Direct without a clue who I was. They were just responding to 2 missed calls. I asked the man on the other end of the phone to find my order, which he did, and clearly nothing had been done about it at all. I then asked to cancel my order as I was not prepared to deal with a company that takes money and does not provide the goods or tell you of any problems. The man on the other end of the phone agreed to cancel the order and issue a refund to my credit card. It is now 11th September and no refund has been received. Even though on the phone it was realised by the man that my order had been missed, or ignored, there was absolutely no apology for poor service. He clearly did not want to do business. I have written another email detailing the phone call we had and his agreement to issue a refund but again no response. To date, 11th September no refund received. I will go back to my credit card on Friday (thus giving Wine Deals Direct) 8 working days to give me the promised refund. I, obviously, will never use this company again and suggest no one else does either if they want to receive their wine ordered and paid for!
20 agosto 2023
Non scritta su invito
Super speedy delivery…
I ordered a case of wine mid afternoon and received it early the same evening. The young man delivering it was most helpful. I am soooooo impressed. Thank you.
26 agosto 2023
Non scritta su invito
Excellent quick service will definitely…
Excellent quick service will definitely use again I am most impressed
24 agosto 2023
Non scritta su invito
Customer service sucks
Their shipping status link doesn't work and they don't respond to phone calls or emails. I've just contacted PayPal to get reimbursed. Won't be shopping with them again.
21 agosto 2023
Non scritta su invito
Good clear communication
Good clear communication, competitive pricing and well packaged items to protect during delivery.
I would use this company again.
18 agosto 2023
Non scritta su invito
Just excellent
Ordered wine we could not get anywhere else that we like a lot. Good price and timely delivery. Very well packaged!
18 agosto 2023
Non scritta su invito
Reliable company
Great service , ordered with no hassle and delivered when they said they would , competitive prices I would definitely use them again .
17 luglio 2023
Non scritta su invito
Easy too order & quick delivery
19 luglio 2023
Non scritta su invito
Excellent price, speedy delivery and great packaging.
Excellent price, speedy delivery and great packaging. Thank you.
14 luglio 2023
Non scritta su invito
Wine Deals Direct great service
Wine Deals Direct great service, wine arrived on time.
One improvement could be communication that order is being processed sent E-mail no reply called and no answer, but they called straight back.
Have used several times and will continue to use in the future. 👍
30 giugno 2023
Non scritta su invito
Excellent service
Excellent service, fast delivery and reasonable prices what more could you want. They offer a great selection to choose from
21 giugno 2023
Non scritta su invito
Jammy Red
Second order and once again prompt delivery of my favourite wine. Also the best price!
16 giugno 2023
Non scritta su invito
Excellent service from this company
Excellent service from this company, price was good and the delivery came within a couple of days.
I would recommend purchasing from this company without doubt.
6 giugno 2023
Non scritta su invito
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